The representatives were very helpful. I was having trouble finding a section on my own, so 3 of their representatives assisted me on finding the sections I needed.
SS
Sallie
Mar 30, 2026
1.0
Seriously, surprised and shocked by how horrible it is to try to order a laptop online. I tried to order a laptop and it said everything was fine after taking forever to continuously charge my card. I called my credit card company and they said it was the Best Buy system. I called and got sent to India. I actually called the store phone number. The guy kept putting me on hold and they were supposed to give me 24 hours for when I ordered it to change the payment which I tried immediately. They just canceled my order five hours earlier than 24 hours. I’m so done with Best Buy. I don’t even wanna try to order it again. I will just go somewhere else. Very disappointed with spending almost 24 hours trying to buy this computer and now I have nothing. I’m pretty sure the owners would be Disappointed as well. Money, you’re missing out on for the rest of my life. I will not shop there anymore.
JB
Joe Blow
Mar 28, 2026
1.0
Bought a new chest freezer and waited a week for it to get here and finally when I unboxed it and started to hookup everything and the door lock latch is missing and now they're getting me to run around and wants me return the freezer and wait another 6 days for another one come in that could possibly have the same deal it says just sending out the door lock lights to me.
TM
Tech Master
Mar 26, 2026
1.0
The let someone buy a Mac book pro on my credit card that wasn't me. They 100% didnot use proper id check when they let the person buy the laptop and card my best buy card.
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