Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Lawton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
375 reviews
5 stars
192
4 stars
65
3 stars
31
2 stars
16
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some employees praised for their friendliness and helpfulness, while others are described as rude and dismissive.
Store Experience
Many customers reported long wait times and a lack of acknowledgment from staff, leading to frustration and dissatisfaction.
Billing Issues
Several reviews highlighted problems with billing practices, including unexpected charges and confusion over service agreements.
Product Availability
Customers expressed disappointment with limited phone selections in-store and issues with trade-in promotions.
Staff Knowledge
While some employees were noted for their professionalism and knowledge, others were criticized for providing conflicting information and a lack of assistance.
- SSSkinner Detailing Solutions3 days ago5.0Today my wife and I walked in and within an hour walked out with two brand new iPhones and our bill remained virtually the same! The staff was very cordial and even though it was busy, it didn't feel like we waited an eternity. In a day and age where going to get a new cell phone feels similar to buying a new car, this store in particular has it figured out and makes the process much less stuffy and daunting.
- BLBeverly Lohrey6 days ago5.0I had such good service at Verizon Wireless in Lawton. Jack is the best. I had my phone so messed up trying to get it set up and Jack was very patient and kind and just took care of it. I so appreciated it.
- JAJesse AndrewsOct 22, 20255.0I had a great experience at this Verizon store thanks to Jane. She quickly assisted my concerns about my phone issue and had it fixed in no time. Super friendly, patient, generous (w/her coworkers pizza) and knowledgeable. Five stars: Thank you, Jane!
- PWPamela WardOct 14, 20255.0Had great internet service it was fast, reliable. For a great price.
- PBPhoenix BaileyOct 2, 20251.0I have had so many issues with Verizon with not only billing, but my service as well. The store representatives are not helpful in the slightest they point you to the mobile app or calling the customer service number, but the chat reps and the customer service agents that you speak with are completely incompetent. I just want to know what the reason for having the techs in the store is if they're just gonna direct you to useless customer service and not help you with a single thing.
Frequently Asked Questions About Verizon
What brands of smartphones can I find at the Verizon store in Lawton?
You can find the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL at the Verizon store in Lawton.
What are the Verizon Lawton store hours?
The Verizon store in Lawton is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Lawton offer in-store pickup or delivery options for online orders?
Yes, Verizon Lawton offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Can I schedule an in-store appointment at Verizon Lawton?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient visit to the store.
What services does Verizon Lawton provide?
Verizon Lawton provides mobile plans, wireless internet plans, and voice plans for both individual and business customers.
Where is Verizon Lawton located?
Verizon Lawton is located at 2112 NW Cache Rd, Lawton, OK 73507, United States.
How can nearby places like Wingstop or Papa John's Pizza enhance my visit to Verizon Lawton?
After your visit to Verizon Lawton, you can enjoy nearby dining options such as Wingstop for chicken or Papa John's Pizza for fast food, making it convenient to grab a meal nearby.
Are there any nearby services like UPS or banks that I can use when visiting Verizon Lawton?
Yes, near Verizon Lawton you will find a UPS Access Point location for shipping needs and the Bank of America Financial Center for your banking requirements.
Can I visit other mobile phone stores near Verizon Lawton?
Yes, Boost Mobile Local is another nearby mobile phone store and telecommunications company you can visit near Verizon Lawton.
What payment methods does Verizon Lawton accept?
Verizon Lawton accepts pay by check, debit card, and mobile NFC payments, and does not require cash only payments.