Cricket Wireless Authorized Retailer

Reviews

• CH

  Candice Hendrix

  Jul 15, 2025
  5.0
  Wonderful customer service, if you go up there ask for ymeona. The office always smells good and you get greeted with a smile every time!
• KR

  katijo ripley

  Dec 13, 2023
  1.0
  I've been there two times in the last week and the workers were rude and talked over you and did not try to help you I asked if I could get a 8 dollar charge off that is supposed to help you get screens fixed for free but I Learned it was a $250 deposit and the phone is only $199 I asked for assistance getting off a lease bc I was told it was 60 a month not 60 every 2 weeks and I would have paid over 900 dollars over the retailers price and the store manager didn't want to help me it was 10:01 on Monday and she stated she had a meeting at 11. I asked if I could get the phone outright and she said no it would be 599 and I asked if there was anything she could do then she offered the information that I could add a line then get it for 199 and I called in for the 8 dollar charge she said she couldn't change accounts charges over the phone and said you'd have to come in the store and I asked what about the app and then she offered up the information that i could do that then I called back asking about the Hotspot not working and she was rude and talked over me yelling saying I thought I told you you couldn't do anything over the phone I told her I thought that was for changes in account payments not services offered and I asked if I needed to bring the phone in and then she offered the information you'll have to call customer service actually bc is usually a technical issue. These ladies are not very helpful and didn't want to be helpful and I'm a RN so I'm in the business of helping people and u could tell these people didn't want to do anything except shift their weight and authority around and not offer you any way to help I had to ask myself for alternative ways these people are so rude that they don't like their job they should look for a job away from helping the public to cricket I don't know the ladies name but one worked Monday and she was African American worked day shift and the other was Indian or Hispanic and she worked Tuesday evening before close
• RM

  Robert Miserendino

  Dec 21, 2022
  1.0
  Just go to another store. They need to have a better attitude and be trained a lot better. I worked for att Verizon and T-Mobile 10+ years ago and knew more about cricket then they did.

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