Business Details
1226 E Hillside Dr, Broken Arrow, OK
74012, United States
Certified by Verizon • Feb 22, 2026
(918) 800-3387
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/broken-arrow-ok
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1226 E. Hillside Dr. in Broken Arrow, OK 74012
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
508 reviews
5 stars
363
4 stars
44
3 stars
14
2 stars
15
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Rachel, Ky, and Becky.
Store Experience
Several reviews highlighted a welcoming atmosphere and efficient service, although some customers reported long wait times and lack of acknowledgment from staff.
Sales Process
While many customers had positive experiences with phone upgrades and plan explanations, there were complaints about misleading information regarding fees and promotions.
Management Issues
Some reviews pointed out negative experiences with management, particularly regarding unhelpful or rude interactions, which affected overall customer satisfaction.
- KCKaysha Cranon6 days ago5.0Cas was great! Overall great experience at this location.
- CRCindy Roberson6 days ago5.0I can’t say enough for the professionalism and human integrity of Felicia and Joey. I went in to see plans, explained my concerns with another carrier. Asked to explain everything in detail, these two went over and beyond to assist me. Yes, I changed carries and WHAT A DIFFERENCE!
- CRCynthia RobersonFeb 19, 20265.0Had the BEST experience with a cellphone carrier. Customer service reps (Joey and Cassandra (?) ) absolutely made this experience SUPERIOR, answered questions, explained plans in detail, overall made me feel at ease with the transition. Thank you both!
- KWK WayneJan 16, 20265.0Oniata was AMAZING!! Explained everything in detail and made switching WAY EASY! She was a rockstar and definitely made me a verizon customer for a long while:)
- ABAdam BeltranJan 13, 20265.0I'm putting 5 stars because I just needed to get information. But it was definitely clean and staff wa friendly and very informative
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Broken Arrow, OK?
The Verizon store in Broken Arrow is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store in Broken Arrow located?
The store is located at 1226 E Hillside Dr, Broken Arrow, OK 74012, USA.
Can I pick up my order in store at the Verizon Broken Arrow location?
Yes, in-store pickup is available at this Verizon location.
Does the Verizon store accept multiple payment options?
Yes, they accept American Express, Cash, Discover, Mastercard, and Visa.
What brands of mobile phones and devices are available at this Verizon store?
The store offers brands such as Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon store in Broken Arrow offer wireless and home internet services?
Yes, they provide wireless service, mobile service, home phone service, and home internet.
Is the Verizon store accessible for customers using wheelchairs?
Yes, the store has a wheelchair accessible entrance.
Are there any nearby food options around the Verizon store in Broken Arrow?
Yes, you can visit nearby places such as Shawarma Shack for Middle Eastern cuisine, Panda Express for Chinese fast food, and Outback Steakhouse for steak meals.
Where can I find other mobile phone stores near the Verizon store?
Nearby mobile phone stores include T-Mobile for Business, AT&T, and Cell Phone Hospital, providing additional choices for phones and accessories.
What other shopping opportunities exist near the Verizon store?
You can explore shopping at nearby locations like Target department store and Broken Arrow Runner shopping center for various retail needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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