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Cricket Wireless Authorized Retailer

4.2
(93 reviews)

Business Details

2313 W Kenosha St Ste B, Broken Arrow, OK
74012, United States
(918) 806-1720
https://www.cricketwireless.com/stores/ok/broken-arrow/2313-w-kenosha-st-ste-b

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Broken Arrow store today.

Location

Cricket Wireless Authorized Retailer
2313 W Kenosha St Ste B, Broken Arrow, OK
74012, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday12:00 PM - 5:00 PM

Reviews

4.2
93 reviews
5 stars
65
4 stars
7
3 stars
4
2 stars
6
1 star
11
  • GW
    Greta Walden
    Mar 13, 2026
    1.0
    Not a fan of this store. I went in- with a problem - my phone would not accept calls. Would just immediately go to voice mail. Jesse- or Jessica- NEVER addressed me when I came in. Just talked to her friend the whole time, until I could tell she wasn’t a customer. I asked -‘ can you help me with a problem?’ She actually made it even worse, where, when I tried to dial out- THEN , it immediately said ‘call failed’- when I went back in, STILL talking to her friend, she finally said ‘ it’s just too old. Go to the Apple Store’ - so, I picked another Cricket store with Jayden on 9th St. HE WAS GREAT!!!
  • CR
    Charles Russell
    Dec 28, 2025
    5.0
    I had a wonderful buying experience. Jessica was extremely helpful and kind. The customer service overall was great. Would highly recommend
  • AD
    Alyson Donor
    Aug 17, 2017
    1.0
    This store has the most incompetent people working. They don't listen to the customer's requests. They assume what they want. I was even told by the girl she assumed I was coming in about 2 different accounts. WHY WOULD SHE ASSUME THIS?? I went in with 2 simple requests, get a new SIMS card & make a bridge payment. Once you make that bridge payment is made you can't make any changes. So now I don't have a phone till the remaining balance is paid, even though I paid to extend my service. Cricket has POOR customer service, revolving door of employees & no management.

Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer offer in Broken Arrow?

They offer customizable cell phone plans with unlimited talk, text, and data, all without an annual contract.

Where is the Cricket Wireless Authorized Retailer located in Broken Arrow?

The store is located at 2313 W Kenosha St Ste B, Broken Arrow, OK 74012.

Brand Certified Facts from Cricket Wireless Authorized Retailer

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Certified April 05, 2026Yext Knowledge Graph
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