Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Wooster, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3417 Cleveland Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
1,842 reviews
5 stars
1,786
4 stars19
3 stars9
2 stars3
1 star25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Maya, Jason, and Alex.
Efficiency
Reviews highlighted the quick and efficient service provided, with many customers noting that their issues were resolved promptly.
Positive Atmosphere
The store was described as having a welcoming and friendly atmosphere, making customers feel comfortable and valued.
Problem Resolution
Staff were commended for their ability to handle complex issues and provide effective solutions, often going above and beyond to assist customers.
- KGKaitlyn Gifford1 day ago5.0Maya was super helpful and in such a great mood. She was the only one working in the store the day I went in but made sure everyone who came in was taken care of in a timely manner. She went the extra mile to make the customers happy!
- KNKerri Nussbaum1 day ago5.0My husband and I came in too the store questioning how much we still owed on are phone bill. Maya went above and beyond explaining how easy it is to upgrade are phone for a low price. As a family we walked away with 6 all new iPhone 17. Maya multi-tasked between us and other customers. I recommend this Verizon store to anyone, definitely better than the other one is Wooster, Ohio.
- CWCraig westphalDec 6, 20255.0Maya, Absolutely spectacular service. I got everything I wanted plus some!!!
- JRJoey RohrigDec 1, 20255.0Maya, was probably the best person I’ve worked with for phone services saved me money on my bill and got me a new phone with no sweat was a great experience 10/10 highly recommend.
- WWWhitney WalderNov 30, 20255.0Great customer service, very friendly atmosphere, service representatives were very helpful and answered all our questions. Would highly recommend this place!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Wooster offer?
Verizon Wireless Zone in Wooster offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They serve both consumers and businesses with the latest devices and Verizon network coverage including 5G service.
Where is the Verizon Wireless Zone store located in Wooster?
The Verizon Wireless Zone store is located at 3417 Cleveland Rd, Wooster, OH 44691, USA.
What are the store hours for Verizon Wireless Zone in Wooster?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sundays from 11:00 AM to 5:00 PM. It also operates regular hours on local holidays.
Does Verizon Wireless Zone offer pickup options?
Yes, Verizon Wireless Zone offers in-store pickup and curbside pickup services for customer convenience.
Which brands are available at Verizon Wireless Zone in Wooster?
They carry popular brands including Verizon, Apple, Samsung, Google, Motorola, LG, and accessories brands like Otterbox, Lifeproof, JBL, Belkin, and more.
How can I schedule an appointment or access online services for Verizon Wireless Zone?
You can schedule an appointment via their website at https://wirelesszone.com/appointments/ and use the My Verizon app available on the Apple App Store for service management.
How can I contact Verizon Wireless Zone in Wooster for support or inquiries?
You can call them at +1 330-264-1500 or email support@rxpwireless.com for assistance.
Which nearby restaurants can I visit before or after shopping at Verizon Wireless Zone?
Nearby dining options include Romeo's Pizza, a popular pizza and Italian restaurant, BayLobsters Cafe & Fish Market, known for seafood, and El Tapatio Mexican Restaurant for Tex-Mex cuisine.
Are there any beauty or wellness salons near Verizon Wireless Zone in Wooster?
Yes, Affinity Salon and Molly Baker Hair Artist are nearby beauty salons where customers might get a haircut or spa treatment when visiting the area.
What nearby points of interest can help customers find Verizon Wireless Zone or enhance their visit?
Customers can use nearby landmarks such as Days Inn by Wyndham Wooster hotel and local businesses like Kings of Vapor and Smoke. These spots can help orient visitors or provide additional services around their visit to Verizon Wireless Zone.