Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Wooster, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3417 Cleveland Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
1,821 reviews
5 stars
1,766
4 stars19
3 stars9
2 stars3
1 star24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff consistently received praise for being helpful, friendly, and knowledgeable, with many customers highlighting specific employees like Jason, Jamie, and Alex for their exceptional service.
Professionalism
Customers noted the professionalism of the staff, particularly in handling difficult situations and providing clear, patient explanations.
Efficiency
Many reviews mentioned quick and efficient service, with customers appreciating the speed of transactions and problem resolutions.
Knowledgeable Staff
The staff were frequently described as knowledgeable, able to answer questions and provide solutions effectively.
Positive Atmosphere
The store was noted for its welcoming and pleasant atmosphere, contributing to a positive customer experience.
- BTBernie ThackerNov 7, 20255.0Maya, thank you for your help! She got me great deals on home internet and the newest iPhone. Stayed with me the whole process. Good job! Wonderful customer service
- MMMargaret MoedtNov 6, 20255.0I am so glad that Maya was at her desk and available to help me. She is a delightful young lady and went above and beyond to help me. I am definitely a senior citizen and appreciated the kindness and attention she gave me. I would recommend her to anyone who uses Verizon.
- MGMolly GallivanNov 6, 20255.0Alex was great. My husband passed away and he made sure the line was cancelled with no penalty and got an account in my name. Fast and efficient. Ask for Alex!!
- AWAndrew WeeseNov 5, 20255.0We were in from out of town for a wedding and my wife’s phone quit working hours before. These guys got her fixed up with in upgrade and set up in no time. Even set us up with a plan that lowered our bill. This was by far the best service I’ve ever had at any phone store. Go here for all your Verizon needs in Wooster!
- SDsam dingessNov 3, 20255.0We had the best experience and kindness today from Jason! We went to the other store across town and were met with horrible hospitality, so we chose to leave and come to this store and Jason helped without a question while handling the store solo..
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Wooster offer?
Verizon Wireless Zone in Wooster offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They serve both consumers and businesses with the latest devices and Verizon network coverage including 5G service.
Where is the Verizon Wireless Zone store located in Wooster?
The Verizon Wireless Zone store is located at 3417 Cleveland Rd, Wooster, OH 44691, USA.
What are the store hours for Verizon Wireless Zone in Wooster?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sundays from 11:00 AM to 5:00 PM. It also operates regular hours on local holidays.
Does Verizon Wireless Zone offer pickup options?
Yes, Verizon Wireless Zone offers in-store pickup and curbside pickup services for customer convenience.
Which brands are available at Verizon Wireless Zone in Wooster?
They carry popular brands including Verizon, Apple, Samsung, Google, Motorola, LG, and accessories brands like Otterbox, Lifeproof, JBL, Belkin, and more.
How can I schedule an appointment or access online services for Verizon Wireless Zone?
You can schedule an appointment via their website at https://wirelesszone.com/appointments/ and use the My Verizon app available on the Apple App Store for service management.
How can I contact Verizon Wireless Zone in Wooster for support or inquiries?
You can call them at +1 330-264-1500 or email support@rxpwireless.com for assistance.
Which nearby restaurants can I visit before or after shopping at Verizon Wireless Zone?
Nearby dining options include Romeo's Pizza, a popular pizza and Italian restaurant, BayLobsters Cafe & Fish Market, known for seafood, and El Tapatio Mexican Restaurant for Tex-Mex cuisine.
Are there any beauty or wellness salons near Verizon Wireless Zone in Wooster?
Yes, Affinity Salon and Molly Baker Hair Artist are nearby beauty salons where customers might get a haircut or spa treatment when visiting the area.
What nearby points of interest can help customers find Verizon Wireless Zone or enhance their visit?
Customers can use nearby landmarks such as Days Inn by Wyndham Wooster hotel and local businesses like Kings of Vapor and Smoke. These spots can help orient visitors or provide additional services around their visit to Verizon Wireless Zone.