Verizon

4.9
1853 reviews
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Business Details

1537 Rombach Ave, Wilmington, OH
45177, United States
(937) 366-6666
https://stores.cellularsales.com/us/oh/wilmington/1537-rombach-ave
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About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Wilmington’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1537 Rombach Ave, Wilmington, OH
45177, United States

Hours

Reviews

4.9
1,849 reviews
5 stars
1,784
4 stars
24
3 stars
11
2 stars
13
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Nate and Nathan, for their helpfulness, professionalism, and willingness to go above and beyond to assist.

Problem Resolution

Many reviews highlighted the staff's effectiveness in resolving various phone issues, including software problems, billing discrepancies, and device upgrades.

Knowledgeable Staff

Customers noted the staff's extensive knowledge about devices and plans, which helped them make informed decisions.

Positive Experiences

The majority of reviews reflected a positive overall experience, with customers expressing satisfaction with the service and outcomes.

Store Environment

The store was described as clean, comfortable, and welcoming, contributing to a pleasant shopping experience.
  • AW
    Amanda Wilson
    6 days ago
    5.0
    Nate was great at helping me switch from t mobile to here! He made everything super easy and haste free and got us great promotions on the new phones. Great customer service thank you so much
  • MC
    Mark Chapman
    Nov 14, 2025
    5.0
    Best store ever Nate did a great job helping me get setup with my replacement phone after I had to do a warranty claim and also helped order me a replacement case for the phone. Thank you so much 👏
  • KB
    Kristiann Blevins
    Nov 14, 2025
    5.0
    I would like to say that working with Nate Higgins was an absolute pleasure when I picked up my new device. He took the time to explain everything to me and answer my many questions. He was kind and very professional at the same time, personable. Thank you
  • SS
    Shayna
    Nov 13, 2025
    5.0
    This it is my favorite store to go to when I need an upgrade or if I have any questions. The people always go and beyond with their customers. We are appreciative for the service that they always give us & we recommend them to anyone who needs help with their Verizon services!
  • JH
    Janet Hahn
    Nov 11, 2025
    5.0
    I was very pleased with my experience at this Verizon store. My questions were answered. I had things explained to me. And I was very comfortable working with my salesperson. Thank you. My weather app works again thanks!
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Frequently Asked Questions About Verizon

Where is the Verizon store located in Wilmington, OH?

The Verizon store is located at 1537 Rombach Ave in Wilmington, OH 45177.

What are the Verizon store's hours of operation?

The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.