Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Wilmington’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
1,862 reviews
5 stars
1,796
4 stars24
3 stars11
2 stars13
1 star18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Nate consistently received praise for his helpfulness, thorough explanations, and ability to resolve issues efficiently.
Knowledgeable Staff
Customers noted the staff's expertise in handling various phone and service-related inquiries, often leading to successful upgrades and problem resolutions.
Positive Experience
Many reviews highlighted a pleasant atmosphere and a stress-free experience when visiting the store, with staff going above and beyond to assist customers.
Promotions and Savings
Several customers mentioned receiving great deals and savings on their plans and devices, often facilitated by the staff.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding aggressive sales tactics and issues with service.
- MLMichelle Lehn2 days ago5.0Nate was absolutely amazing, helping us not only add perks to our live but also setting us up with a new phone. Totally honest, up front with us about fees and changes to our monthly bill. Would recommend the Wilmington store to anyone and everyone who needs help with Verizon needs. Ask for Nate! Great experience all the way around. Thanks Nate!!
- BJBeverly Mount joy2 days ago5.0Nate did a great job taking care of my phone problem. He was very helpful with all questions I had. And replaced my broken screen protector as well so I could see my screen again because it was all cracked to pieces! Thank you Nate!
- BCBelinda Cook2 days ago5.0Nate was a big help diving into my account and checking out my phone settings to make sure my phone was connected to the internet like it should be because it was getting spotty connection out of the blue. Thank you!
- KBKathleen Barber4 days ago5.0Juleon was very helpful and very informative showing me things about my phone. I will definitely be back and talk with him when I have issues! He made the experience better after having some issues with setting up my new phone.
- LJLeonard Cluley JrJan 3, 20265.0Nate was amazing. I came in beyond frustrated and pissed beyond beliefe over t-mob and their lack of fraudulent protection. Nate was able to get me switched right away, and even hooked me up with home internet at no cost out the door. There is something to be said for local commitment to customer service. Not a "we got it at the best price" customer service. My business would have ground to a hault, if not for Nate and the late hours they stay open to take care of their customers. Thanks Nate...keep up the good work and show the rest of the bums what customer service is all about!!! Thank you, LQ
Frequently Asked Questions About Verizon
Where is the Verizon store located in Wilmington, OH?
The Verizon store is located at 1537 Rombach Ave in Wilmington, OH 45177.
What are the Verizon store's hours of operation?
The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
Can I get help upgrading my smartphone at this Verizon store?
Yes, wireless sales consultants at this Verizon store assist with upgrading Apple iPhone, Samsung Galaxy, Google Pixel, or Motorola devices.
Does the store offer in-store pickup for online orders?
Yes, the Verizon store offers in-store pickup services.
What brands of smartphones does this Verizon store carry?
The store carries Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus smartphones.
Which payment methods are accepted at this Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I pay my Verizon bill at this store?
Yes, you can pay your Verizon bill in-store at this location.
Are there any nearby places where I can grab food before or after visiting the Verizon store?
Yes, you can visit nearby Papa John's Pizza or Kairos Coffee for food and drinks before or after your visit.
What nearby stores could I visit if I need clothing or furniture along with Verizon services?
Close by are Save A Cent Consignment for clothing and Rent-2-Own for furniture needs.
Are there nearby personal care services near the Verizon store?
Yes, North Star Nails, NJC Salon, Beauty by Jadence, Trinity’s Hair & Nails at Cool J’s, and The Ivory Chair Salon are nearby personal care options.