Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
956 reviews
5 stars
503
4 stars
126
3 stars
55
2 stars
41
1 star
231
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful interactions.
Wait Times
Long wait times reported, even with appointments, leading to frustration among customers.
Repair Process
Inconsistent experiences with repairs; some customers were satisfied while others faced delays and miscommunication.
Product Knowledge
Staff knowledge varied; some customers felt staff were well-informed, while others experienced misinformation.
Overall Experience
Overall experiences ranged from excellent to extremely disappointing, with many customers expressing a desire to avoid this location in the future.
- SMsanam magrey1 day ago1.0Very rude,not helpful Laura the office manager yelled at me and said they will call the cops as I was just asking her name They were being racist ,would recommend this store to anyone
- AVadam vandenplas2 days ago1.0Told they could help we right away, had me sitting there for a half hour with no help. Useless, complete waste of time.
- JHJessica Hopkins4 days ago5.0Shout out to Gavin! We had a family sharing issue that brought us in to the store. He is very patient and determined to help resolve the issue. After 2 hours, we got it sorted out. He was very knowledgeable and friendly.
- JWjacob wallNov 9, 20251.0I came in with $1,000 in hand, fully intending to leave that day with a new iPhone. Unfortunately, the experience was extremely disappointing from start to finish. It took nearly two hours for the iCloud update to complete for just 26GB of data. I was told not everything would transfer, which I understood, but when I asked about transferring my service, I was assured it could be done. After the upload finished, I waited another 30 minutes for assistance, only to then be told that my service actually couldn’t be transferred. On top of that, I was informed it would take another two hours to transfer some of the data to the new phone — and that I couldn’t trade in my old phone because the service transfer hadn’t gone through. I was told my only option was to wait the two hours for the data transfer, take the phone home, and then return later to complete the trade-in for a gift card value. To make matters worse, as we left the store frustrated, several employees gathered in a circle and began talking about us within clear view — an unprofessional and disrespectful way to treat customers who had already spent hours trying to make a purchase. After 15 years as a loyal Apple customer, this experience was enough to make me switch to Samsung. Setting up my new Samsung took just five minutes, including transferring all data and activating my service — and another five minutes to buy it. I absolutely love it, and because of this experience, I do not see myself returning to Apple.
- JMJimmy MelendezNov 4, 20251.0Unable to get service in store. Many people standing around. Just wanted to purchase some AirPods🤷🏽♂️. Oh well. This is why brick and mortar is dying!!!!!!
Frequently Asked Questions About Apple Crocker Park
What products can I find at Apple Crocker Park?
Apple Crocker Park offers a range of products including iPhone, Mac, Apple Watch, and iPad.
Does Apple Crocker Park provide technical support?
Yes, technical support is available at the Genius Bar at Apple Crocker Park.
What are the regular opening hours of Apple Crocker Park?
Apple Crocker Park is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Apple Crocker Park open on holidays?
Apple Crocker Park is closed on Thanksgiving Day (Nov 27) and Christmas Day (Dec 25). It has special hours on other holidays, such as opening from 8:00 AM to 9:00 PM on Nov 28.
Can I pick up Apple products in-store at Apple Crocker Park?
Yes, in-store pickup is available at Apple Crocker Park.
Does Apple Crocker Park offer delivery services?
Yes, Apple Crocker Park provides delivery services for their products.
Is Apple Crocker Park wheelchair accessible?
Yes, Apple Crocker Park has a wheelchair accessible entrance.
Which nearby places can I visit for dining before or after shopping at Apple Crocker Park?
Nearby dining options include Mikey's Pizza, The Cheesecake Factory, Nathan's Famous Hot Dogs, Pasta Co-Op, and The Pasta Co-Op, all located near Apple Crocker Park.
Are there any nearby beauty or cosmetic stores near Apple Crocker Park?
Yes, nearby beauty and cosmetic stores include Sephora and Charlotte Tilbury, great places to visit alongside Apple Crocker Park.
Where can I find financial services near Apple Crocker Park?
Several financial service options are nearby, including Key Private Bank, Capwell Financial Advisors - Northwestern Mutual, Gregg Timura - Raymond James, Merrill Lynch Financial Advisor Joseph Krysh, Paradigm Wealth Management, Athletes Financial, and Johnson Bentley Wealth Partners.