Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
968 reviews
5 stars
509
4 stars
128
3 stars
55
2 stars
41
1 star
235
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for being helpful and knowledgeable, while others were reported as rude and unhelpful.
Wait Times
Long wait times reported for both appointments and walk-ins, with some customers feeling ignored or neglected during their visits.
Repair Issues
Numerous complaints about repair processes being unorganized, leading to frustration and dissatisfaction with the outcomes.
Product Knowledge
Inconsistent product knowledge among staff, with some customers receiving incorrect information regarding products and services.
Overall Experience
Overall, many customers expressed disappointment with their experiences, leading to a loss of loyalty to the brand.
- AZAmber Zimmerman1 day ago1.0We went to the Apple Store to get an iPhone checked because it was extremely glitchy and most apps weren’t working. After spending two full hours there, we left with a phone that won’t turn on at all. The phone was at least usable when we arrived, and now it’s completely unusable. What’s most frustrating is that after making the issue worse, no solution or accountability was offered. This experience was a huge waste of time and very disappointing. Apple seriously needs better-trained employees who know how to properly diagnose and fix issues instead of leaving customers worse off than when they arrived.
- AFAnton FrolovJan 2, 20264.0Был дважды. Один раз всё было прекрасно. Во второй раз чувствовал себя неуютно. Вероятно девушка - продавец была не в восторге от меня и моего английского
- EMElvin MaldonadoDec 23, 20251.0A store that make millions of dollars they have not as service who provide different options in order to help people with the apps how come that every single app going to the Apple Store need to go through regulations and eventually when you’re going to use the app or go through the system or settings in the phone eventually Apple’s come up with a BS that they don’t troubleshoot third-party apps the app is working everywhere and it’s working to everybody. I’m the only one who have that problem. I show up to the store and this lady doesn’t help for anything they’re Showing pretty faces
- JVJoe VaccaroDec 19, 20255.0Darius was awesome to work with and new store offers much more
- BSBrookLynn SingletonDec 2, 20255.0Lauren was Very helpful in restoring My Apple Laptop , she was professional and patient very well knowledged, glad we stopped in at this location we were very satisfied with the customer service and that she was able to resolve our issue without Hesitation highly recommend stopping in.
Frequently Asked Questions About Apple Crocker Park
What products can I find at Apple Crocker Park?
Apple Crocker Park offers a range of products including iPhone, Mac, Apple Watch, and iPad.
Does Apple Crocker Park provide technical support?
Yes, technical support is available at the Genius Bar at Apple Crocker Park.
What are the regular opening hours of Apple Crocker Park?
Apple Crocker Park is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Apple Crocker Park open on holidays?
Apple Crocker Park is closed on Thanksgiving Day (Nov 27) and Christmas Day (Dec 25). It has special hours on other holidays, such as opening from 8:00 AM to 9:00 PM on Nov 28.
Can I pick up Apple products in-store at Apple Crocker Park?
Yes, in-store pickup is available at Apple Crocker Park.
Does Apple Crocker Park offer delivery services?
Yes, Apple Crocker Park provides delivery services for their products.
Is Apple Crocker Park wheelchair accessible?
Yes, Apple Crocker Park has a wheelchair accessible entrance.
Which nearby places can I visit for dining before or after shopping at Apple Crocker Park?
Nearby dining options include Mikey's Pizza, The Cheesecake Factory, Nathan's Famous Hot Dogs, Pasta Co-Op, and The Pasta Co-Op, all located near Apple Crocker Park.
Are there any nearby beauty or cosmetic stores near Apple Crocker Park?
Yes, nearby beauty and cosmetic stores include Sephora and Charlotte Tilbury, great places to visit alongside Apple Crocker Park.
Where can I find financial services near Apple Crocker Park?
Several financial service options are nearby, including Key Private Bank, Capwell Financial Advisors - Northwestern Mutual, Gregg Timura - Raymond James, Merrill Lynch Financial Advisor Joseph Krysh, Paradigm Wealth Management, Athletes Financial, and Johnson Bentley Wealth Partners.