Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Westerville, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
250 reviews
5 stars
198
4 stars
11
3 stars
7
2 stars3
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and ability to multitask, particularly highlighting employees like Lee, Jazmin, and Taylor.
Negative Experiences
Several reviews mentioned poor service, including long wait times, unhelpful staff, and issues with order fulfillment, leading to frustration for some customers.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions during their visits.
Mixed Reviews
While many had positive experiences, there were notable complaints about specific employees and overall service quality, indicating inconsistency in customer experiences.
- KBKimberly Busby4 days ago5.0We had the best experience with the agent, Noor. She was professional, patient and helped us transfer from other carriers ... It was the best experience I have ever had dealing with phone service! She was phenomenal !
- KAKauser AhmadDec 5, 20255.0Jojo was very helpful and provided great customer service! We have found the employees at this Verizon location to provide stellar customer service
- TTTabletDec 3, 20251.0Avoid this location..
- AAAbdiaziz AhmedNov 29, 20255.0Get experience!!
- EBEric BurnsNov 23, 20255.0Noor was very helpful with upgrading my phone and making sure my account was up to date.
Frequently Asked Questions About Verizon
What wireless devices and accessories does Victra – Verizon Authorized Retailer offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and others.
What are the store hours for the Victra location in Westerville, OH?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is the Victra Verizon Authorized Retailer located in Westerville?
The store is located at 4951 E Dublin Granville Rd, Westerville, OH 43081.
What payment options does Victra accept?
Victra accepts payments through American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra offer in-store pickup services?
Yes, Victra provides in-store pickup services for customers.
Can I contact Victra by email for more information?
Yes, you can reach Victra by email at Info@victra.com.
Which languages are supported by the Victra store in Westerville?
The store provides services in English and Spanish.
Are there any nearby places of interest to Victra in Westerville?
Nearby places include The Five Party and Event Center for events, Brenz Pizza Co. New Albany for dining, and LA Fitness gym for fitness activities, which customers might visit before or after shopping at Victra.
How can customers visiting Victra benefit from the nearby Verizon store?
Customers can visit the nearby Verizon mobile phone store for additional options or services related to Verizon products and plans, complementing their visit to Victra.
What local dining and entertainment options are near Victra's location?
Nearby dining options include Chili's Grill & Bar and Joe’s Pub & Grill New Albany, while entertainment venues like The Five Party and Event Center offer event planning and concert experiences.