Business Details
About
Cell Phone StoreElectronics Store
Visit our store at West Chester for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
391 reviews
5 stars
215
4 stars
41
3 stars
18
2 stars
19
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unhelpful interactions.
Staff Knowledge
Several customers highlighted knowledgeable employees who provided excellent assistance, while others experienced confusion and misinformation.
Wait Times
Customers frequently mentioned long wait times, with some expressing frustration over delays in service.
Billing Issues
Numerous reviews indicated problems with billing and plan discrepancies, leading to dissatisfaction among customers.
Store Management
Management received criticism for poor customer service and lack of support, with some customers feeling ignored or dismissed.
- WMwilliam mormile3 days ago5.0You CAN get an iPhone anywhere, but you SHOULD go buy a phone from my guy Darien. He was warm, knew what he was talking about, and explained everything well so I did too. Just an incredibly friendly person who's excellent at his job.
- SLSoft Wash Solutions LLCNov 4, 20255.0Cheyenne was great to work with. Very patient with an old dog
- SPShelonda PaytonOct 29, 20255.0Alon provided our family with great service and had attention to detail when working with each of us and our specific needs. He was also very helpful when we turned in our old cells once we were comfortable with our new phones!
- ASAlyssa schulerOct 27, 20251.0Never going back here again. The man working with us lied to our faces and screwed us over with our phones and plan now we’re stuck paying way more than what was agreed and talked upon. Finishing our plan/phones then saying BYE to this shitty company the MINUTE we can
- MAMichael AcostaOct 23, 20255.0Tam helped me with setting up a new phone. She made the experience way less dreadful and annoying than it could've ever been. Thank you to Tam and the Verizon team!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in West Chester, OH?
Verizon in West Chester is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which mobile phone brands does Verizon West Chester offer?
Verizon West Chester offers popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or order products online from Verizon West Chester?
Yes, you can schedule an in-store appointment or place orders online for pickup or delivery through Verizon's website or the My Verizon app.
What delivery and pickup options does Verizon West Chester provide?
Verizon offers in-store pickup, free 2-day shipping, express locker pickup, and same-day delivery in select areas.
Does Verizon West Chester have wheelchair accessible facilities?
Yes, the store has wheelchair accessible entrances and parking to accommodate all customers.
What types of products can business customers find at Verizon West Chester?
Business customers can find cell phones, mobile hotspots, tablets, and laptops tailored for business use at this location.
Are mobile and wireless internet plans available at Verizon West Chester?
Yes, the store offers various mobile plans, wireless internet plans, and voice plans to meet your connectivity needs.
What dining options are near Verizon West Chester?
Nearby dining options include Chick-fil-A for fast food chicken, MOD Pizza for pizzas, and The Cheesecake Factory for American cuisine, ideal for grabbing a meal before or after your visit.
Are there any nearby places where I can relax or enjoy beauty services near Verizon West Chester?
Yes, Aura Nails and Spa and SEPHORA are nearby for beauty and spa services, perfect if you want to treat yourself after shopping at Verizon.
How can nearby transit or transportation options help me reach Verizon West Chester?
Liberty Center / Cheesecake 1 transportation hub is close by, making it convenient for customers to access the Verizon store via public transit.