Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Waterville, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
196 reviews
5 stars
173
4 stars2
3 stars2
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Doug, Hunter, and Nicholas.
Efficiency
Several reviews highlighted the quick and efficient service provided by the staff, making the process of upgrading or setting up devices smooth and hassle-free.
Mixed Experiences
While many customers had positive experiences, some reported issues with billing and promotions, indicating a need for improved communication and service consistency.
Store Environment
Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.
- RSRandy SJan 5, 20265.0Came back in to set my device up from the day before and what a night and day difference. Andrew was great and knew what to do in record time. He's my new go to. Definitely need to avoid the guy with the missing teeth though. He had no clue what to do.
- ESErika SpringerJan 2, 20265.0Doug is great and super helpful! Took care of everything and more!
- LSLawrence SeeburgerDec 30, 20255.0Amazing service from Andrew. Helped with my laptop
- DBD.C. BurchDec 27, 20255.0Doug was very helpful & patient switching to new-to-me phone.
- CJClaudia JonesDec 19, 20255.0Doug was especially knowledgeable on our multi family plan. We went in for an upgrade iPhone and he patiently explained all our options. We are definitely coming back to this store to get our upgrade. Kiddos Doug!!!
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store on Pray Blvd in Waterville?
You can find a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection at this Verizon Authorized Retailer.
What services does the Verizon store in Waterville provide?
The store offers new lines, upgrades, new devices, and accessories to all customers.
What are the store hours for the Verizon Authorized Retailer in Waterville?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online order in-store at the Verizon store in Waterville?
Yes, the store offers in-store pickup for orders.
What payment options are accepted at the Verizon store on Pray Blvd?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the Verizon store in Waterville accessible for Spanish-speaking customers?
Yes, the store offers services in both English and Spanish.
Does the Verizon store on Pray Blvd offer recycling for electronics?
Yes, the store offers electronics recycling services.
What nearby dining options can I visit when going to the Verizon store in Waterville?
Nearby, you can enjoy meals at Pizza Hut, China King for Chinese cuisine, Biggby Coffee for coffee and light bites, and La Banda Mexican Grill for Tex-Mex dining.
Are there places for personal care near the Verizon store in Waterville?
Yes, close to the Verizon store you can visit Sanhville Nail & Spa for nail and beauty services, as well as Great Clips for haircuts and styling.
What nearby facilities can assist me if I need health services before or after visiting Verizon?
Nearby health facilities include Rocket Pediatrics Waterville, ProMedica Physicians Defiance Internal Medicine - Waterville, Advanced Eye Care, and Rebel Chiropractic for various medical and wellness needs.