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Brand Certified

Verizon

4.6
(204 reviews)

Business Details

1079 Pray Blvd, Waterville, OH
43566, United States
(567) 221-2144
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Waterville, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1079 Pray Blvd, Waterville, OH
43566, United States

Hours

Reviews

4.6
204 reviews
5 stars
179
4 stars
2
3 stars
2
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individuals like TJ, Nicholas, and Hunter.

Efficiency

Several reviews highlighted the quick and efficient service provided by the staff, with many customers expressing satisfaction with how fast their issues were resolved.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding billing issues and inconsistent service, indicating some customers had frustrating experiences.

Store Environment

The store was described as small but well-stocked, with a pleasant atmosphere that contributed to a positive shopping experience.
  • AW
    Amanda Wilson
    Jan 27, 2026
    5.0
    TJ was amazing!! We were at the store past closing time and he continued to answer our questions, set up our devices and made sure we were all taken care of before we left. I would recommend him to help anyone. Knowledgeable, patient and friendly. Superb service
  • NN
    Nanca
    Jan 23, 2026
    5.0
    Awesome guy! Definitely recommend coming here
  • BF
    Barb Frey
    Jan 23, 2026
    5.0
    Awesome guys who's goes the extra mile highly recommend!
  • BF
    Bruce Fagerman
    Jan 21, 2026
    5.0
    Very helpful took care my Bluetooth in no time Thanks
  • KP
    Kim Poling
    Jan 17, 2026
    5.0
    TJ assisted me in getting a Verizon Internet box for my rental property. He was very helpful, knowledgeable and always provides excellent customer service!

Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store on Pray Blvd in Waterville?

You can find a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection at this Verizon Authorized Retailer.

What services does the Verizon store in Waterville provide?

The store offers new lines, upgrades, new devices, and accessories to all customers.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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