Business Details
About
Veterinarian Emergency ServicesVeterinariansVeterinary Clinics & HospitalsVCA Animal Hospitals
GLVS stands out as a premier emergency and specialty facility, catering to pet owners seeking top-notch care for their beloved animals. Our team of highly skilled veterinarians and nurses bring a wealth of expertise to handle a wide range of emergent situations, with a special focus on critical care services. Our state-of-the-art ICU operates round-the-clock and is overseen by one of Ohio's top criticalists, ensuring continuous care for pets in need. Notably, GLVS is also home to one of only two board-certified veterinary dentists in Ohio, highlighting our commitment to offering comprehensive care for pets with diverse needs. With a focus on excellence and compassion, GLVS continues to set the standard for exceptional veterinary care.
Location
VCA Great Lakes Veterinary Specialists
4760 Richmond Road, Warrensville Heights, OH
44128, United States
Hours
Reviews
4.1
739 reviews
5 stars
552
4 stars
24
3 stars9
2 stars
16
1 star
138
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with emergencies and end-of-life decisions.
Long Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding several hours, which caused frustration among pet owners.
High Costs
Several customers expressed concerns about the high costs of services and perceived a focus on profit over pet care.
Mixed Experiences
While many reviews were positive regarding the care provided, there were also significant complaints about misdiagnoses and lack of thorough examinations.
Professional Staff
Despite some negative feedback, many customers noted the professionalism and expertise of the veterinary staff.
- JNJenny Nehir3 days ago1.0Grotesquely overpriced. Every time I've gone in I was there the entire day and they tend to give you the first estimate just after all vets close. Every procedure exceeded each estimate. They have no empathy or remorse for their distorted prices and poor care. Our cat was sent home with an active bleed at a suture site after intestinal surgery. I called and inquired why the incision was not bandaged or given antibiotics. I was told to put an icepack on it. As anticipated, it got badly infected despite me keeping it clean. They wanted to gouge me again to clean up the infection after making me wait 5 hours with only one other person in the waiting room (who arrived after me). I left frustrated and they chased after me wanting me to pay well over a hundred dollars when nothing was done, but me miss a work day and them visually confirm what any idiot could -infection from their botched job in the first place.
- TTTracy TranDec 28, 20251.0I would have rate this establishment a big ZERO if there's an option. The most uncompassionate doctors and staffs on site because all they care about was how much they can rake up my bill. They were making sure that every time they run a test or do a treatment, I have to come in and pay for it first before they do anything. This is how heartless they are and don't really care about our fur babies. My baby died a day after I picked her up from the VCA. I paid them over $6000 the night before and when I brought her back in that morning, the doctor that took care of her was too busy to come out and talk to me, and the staffs in the front desk want to know how much I want to spend in order to dispose her or cremate her and all the craps they tried to sell me. That's not all, they lost my baby ashes and didn't find it until a month later and I'm not even sure if this is her ashes. Again I paid everything up front for this service, and today I just got a call from the VCA that I have an unpaid bill . God forbid they will never release your pet back to you unless everything is paid. I'm just IRATE , heartbroken and feel every bit of the pain on that day again.
- CLCarol LarsenDec 26, 20255.0Nice large waiting area. Friendly staff.
- BRBridgett RyanDec 5, 20255.0This location is amazing. They took care of my babies and myself when I was a complete wreck. I trust them fully with my pets.
- RSr sNov 23, 20255.0The VCA emergency vet hospital saved my cat’s life during a severe UTI, and I’m beyond grateful. The entire staff was caring, patient, and truly kind during a very stressful time. They treated my cat with compassion and made sure I understood everything that was happening. I do wish the veterinary industry wasn’t being taken over by large corporate owners like Mars candy/Wall Street private equity. Prices everywhere keep rising, and I’d love to see more of that money go directly to the amazing staff who do the real hands-on work. The team here deserves every bit of support. That said, this VCA location was outstanding, and I’m thankful they were there when my cat needed them most. Highly recommend.
Frequently Asked Questions About VCA Great Lakes Veterinary Specialists
What types of pets does VCA Great Lakes Veterinary Specialists primarily serve?
VCA Great Lakes Veterinary Specialists primarily serve cats and dogs, providing specialized care for these pets.
What emergency services are available at VCA Great Lakes Veterinary Specialists?
They offer comprehensive emergency care including critical care services, emergency soft tissue surgery, and a 24/7 ICU staffed by top veterinary criticalists.
What special dental services does VCA Great Lakes Veterinary Specialists provide?
They have one of only two board-certified veterinary dentists in Ohio and offer services such as dental cleaning, dental extraction, root canals, and permanent dental crowns.
What are the typical operating hours of VCA Great Lakes Veterinary Specialists?
They are open 24 hours on Monday, Thursday, Friday, Saturday, and Sunday; and open from 8:00 AM to 1:00 AM on Tuesday and Wednesday.
What types of advanced imaging and diagnostic services are available at VCA Great Lakes Veterinary Specialists?
They offer CT scans, ultrasounds, endoscopy, and laboratory services to provide thorough diagnostic care.
How can I contact VCA Great Lakes Veterinary Specialists for veterinary services or emergencies?
You can reach them by their main phone at +1 216-342-9374 or their local phone at +1 216-831-6789.
Can you recommend local attractions or services near VCA Great Lakes Veterinary Specialists that pet owners might find useful?
Nearby services include Pet Palace for pet sitting and multiple veterinary facilities like Great Lakes Veterinary Specialist and VCA Great Lakes Vet for additional pet care needs.
What nearby public services could be relevant for visitors at VCA Great Lakes Veterinary Specialists?
Nearby public services include the Warrensville Police Department, Warrensville Heights City School District, and Thrive Early Learning Center, which may be useful for families visiting the area.
Are there any fitness or wellness centers near VCA Great Lakes Veterinary Specialists for pet owners?
Yes, ATP-Evolution gym and Goldfish Swim School are nearby facilities where visitors can focus on health and fitness.
Where can I find more information about the services and departments offered at VCA Great Lakes Veterinary Specialists?
You can visit their departments information page at https://vcahospitals.com/great-lakes/departments for detailed info about their services and departments.