Business Details
About
Veterinarian Emergency ServicesVeterinariansVeterinary Clinics & Hospitals
GLVS stands out as a premier emergency and specialty facility, catering to pet owners seeking top-notch care for their beloved animals. Our team of highly skilled veterinarians and nurses bring a wealth of expertise to handle a wide range of emergent situations, with a special focus on critical care services. Our state-of-the-art ICU operates round-the-clock and is overseen by one of Ohio's top criticalists, ensuring continuous care for pets in need. Notably, GLVS is also home to one of only two board-certified veterinary dentists in Ohio, highlighting our commitment to offering comprehensive care for pets with diverse needs. With a focus on excellence and compassion, GLVS continues to set the standard for exceptional veterinary care.
Location
VCA Great Lakes Veterinary Specialists
4760 Richmond Road, Warrensville Heights, OH
44128, United States
Hours
Reviews
4.1
735 reviews
5 stars
550
4 stars
24
3 stars9
2 stars
16
1 star
136
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult situations, particularly when dealing with emergencies.
Long Wait Times
Numerous reviews highlighted excessively long wait times, often ranging from several hours to overnight, causing frustration among pet owners.
High Costs
Several customers expressed concerns about the high costs of services, with some feeling pressured into expensive treatments without adequate explanations.
Mixed Experiences
While many reviews were positive regarding the care and professionalism of the staff, there were also negative experiences reported, particularly regarding miscommunication and perceived negligence.
Facility Cleanliness
The facility was frequently described as clean and well-maintained, contributing to a positive atmosphere for both pets and their owners.
- RSr s1 day ago5.0The VCA emergency vet hospital saved my cat’s life during a severe UTI, and I’m beyond grateful. The entire staff was caring, patient, and truly kind during a very stressful time. They treated my cat with compassion and made sure I understood everything that was happening. I do wish the veterinary industry wasn’t being taken over by large corporate owners like Mars candy/Wall Street private equity. Prices everywhere keep rising, and I’d love to see more of that money go directly to the amazing staff who do the real hands-on work. The team here deserves every bit of support. That said, this VCA location was outstanding, and I’m thankful they were there when my cat needed them most. Highly recommend.
- SRSue Roth3 days ago5.0We arrived in the evening of November 7th. My husband and I came home and found our dog Polly in distress. My vet told me to take her to VCA Great Lakes. When we arrived she was unable to walk so two employees helped to put her onto a gurney. They rushed her in the back and started tending to her. They were desperately trying to determine what was wrong with her but she unfortunately passed away. While I am saddened by the passing of my sweet Polly I would recommend VCA Great Lakes if your dog is in need of emergency treatment. The staff was very competent and compassionate.
- NBNatalie BelokinNov 15, 20255.0I am so thankful for this emergency vet. Every staff member is kind, compassionate, extremely educated, and takes you seriously. There was a significant wait time on a Saturday, but I’ve been here on weeknights and the wait is under 90mins. Dr. Martin served as my second opinion that my 8yr old cat did IN FACT have bladder issues when our primary vet dismissed her as behavioral. I feel heard, seen, and most importantly that my cat’s health was paramount! We have a treatment plan for my baby and I no longer feel like a crazy cat lady. My only complaint is that they can’t be my primary veterinarians 🥰
- BMBrittany MinerovicNov 14, 20255.0My experience with VCA was so compassionate. From the moment I walk through the doors to the moment, I placed my beloved dog on his forever resting spot. VCA was understanding and so caring to our baby. I want to recognize what an angel Brooke is. Brooke lives close to me and offered to bring our baby home which was the kindest gift someone could’ve offered In this painful time. There are angels in good people and I believe VCA has them. Thank you for the wonderful care Bentley in his final moments.
- SZSydney ZuritaNov 12, 20255.0We recently moved to Cleveland and haven't found a new vet for our dogs yet. One night at 12 am, our dog stepped on glass while outside on a walk. This vet was 30 minutes away but in our hurried research, only a few places were open at the time and it seemed like this place had the best reviews and I am SO grateful we brought him here!! They treated our dog with compassion and were so professional. Our dog had to get sedated and needed 4 stitches and has to wear a cone for 3 weeks. A few days after, he ended up unfortunately pulling out one of his stitches and we had to take him BACK to VCA at 9 pm and were prepared to pay for another emergency visit/ whatever else, but they looked at his paw and saw the other stitches looked fine and there was no need for the other one to be put back in and didn't even charge us for the visit! We were in and out super quick. We'll be going back again in a few weeks to get the stitches out, which will also be a free visit. Very grateful for this place, because we were anticipating having to pay a lot more for this unfortunate accident and it's taken a huge stressor off of this entire situation. Will definitely continue taking my pets here!
Frequently Asked Questions About VCA Great Lakes Veterinary Specialists
What types of pets does VCA Great Lakes Veterinary Specialists primarily serve?
VCA Great Lakes Veterinary Specialists primarily serve cats and dogs, providing specialized care for these pets.
What emergency services are available at VCA Great Lakes Veterinary Specialists?
They offer comprehensive emergency care including critical care services, emergency soft tissue surgery, and a 24/7 ICU staffed by top veterinary criticalists.
What special dental services does VCA Great Lakes Veterinary Specialists provide?
They have one of only two board-certified veterinary dentists in Ohio and offer services such as dental cleaning, dental extraction, root canals, and permanent dental crowns.
What are the typical operating hours of VCA Great Lakes Veterinary Specialists?
They are open 24 hours on Monday, Thursday, Friday, Saturday, and Sunday; and open from 8:00 AM to 1:00 AM on Tuesday and Wednesday.
What types of advanced imaging and diagnostic services are available at VCA Great Lakes Veterinary Specialists?
They offer CT scans, ultrasounds, endoscopy, and laboratory services to provide thorough diagnostic care.
How can I contact VCA Great Lakes Veterinary Specialists for veterinary services or emergencies?
You can reach them by their main phone at +1 216-342-9374 or their local phone at +1 216-831-6789.
Can you recommend local attractions or services near VCA Great Lakes Veterinary Specialists that pet owners might find useful?
Nearby services include Pet Palace for pet sitting and multiple veterinary facilities like Great Lakes Veterinary Specialist and VCA Great Lakes Vet for additional pet care needs.
What nearby public services could be relevant for visitors at VCA Great Lakes Veterinary Specialists?
Nearby public services include the Warrensville Police Department, Warrensville Heights City School District, and Thrive Early Learning Center, which may be useful for families visiting the area.
Are there any fitness or wellness centers near VCA Great Lakes Veterinary Specialists for pet owners?
Yes, ATP-Evolution gym and Goldfish Swim School are nearby facilities where visitors can focus on health and fitness.
Where can I find more information about the services and departments offered at VCA Great Lakes Veterinary Specialists?
You can visit their departments information page at https://vcahospitals.com/great-lakes/departments for detailed info about their services and departments.