Verizon

4.9
819 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Wapakoneta, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1280 Bellefontaine St.

Location

Verizon
1280 Bellefontaine St, Wapakoneta, OH
45895, United States

Hours

Reviews

4.9
815 reviews
5 stars
774
4 stars
11
3 stars
4
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Isaac received numerous commendations for his helpfulness, knowledge, and ability to resolve issues quickly.

Staff Performance

Lee, Steve, and Kelsey were also highlighted for their excellent service, patience, and professionalism.

Problem Resolution

Many customers noted that staff effectively resolved their phone issues and provided valuable assistance.

Product Knowledge

Staff demonstrated strong knowledge of products and services, helping customers choose the best options.

Friendly Atmosphere

Customers appreciated the friendly and welcoming environment of the store.
  • DA
    Doug Ankerman
    Nov 15, 2025
    5.0
    Was having problems but Steve & Lee were quick to solve our issues! Polite, personable & thorough. In & out--back on our phone in no time! Thanks guys!
  • AN
    Alisha Nicole
    Nov 8, 2025
    5.0
    Lee was a great salesman! He was funny, but also thorough and honest! He Upgraded my moms phone and traded in my phone. Dealt with both Samsung and apple, overall great experience!
  • JD
    Jen Drexler
    Nov 6, 2025
    5.0
    Went into the Wapak Verizon store with issues that wasnt able to be taken care of when I was in there before. Lee Hower was working and he had no clue what the issue was. He took the time and effort to fix the Sim card issue with an iphone I had that just stopped working. I would recommend anyone looking for a phone or up grade to visit Lee. He is one of the most honest sales associates I have met in a long time. He isnt going to sell you something you dont need like other sale associates do and then months later you see your bill is 100.00 more then you was told. Stop in an see Lee for the best customer service you will find in a verizon store!
  • BF
    Brad Foor
    Nov 3, 2025
    5.0
    Isaac (sales rep) did a great job of explaining the new Verizon Internet to me & helped me out with getting some good deals on different apps! Great customer service in Wapak!
  • RB
    Rae Brown
    Oct 28, 2025
    5.0
    Giving Isaac a five star and Zion for his information also. Having to pick out a new phone is not fun for me. And Isaac made it very smooth and informational and easy. He is knowledgeable and makes everything an easy choice with so many options that are available at Verizon. I appreciate that. Isaac was working at the Verizon store here in wapakoneta.

Frequently Asked Questions About Verizon

What products and brands does Verizon Wireless Zone in Wapakoneta offer?

Verizon Wireless Zone offers a wide range of products including smartphones, tablets, wireless devices, mobile accessories, and home internet services featuring brands like Apple, Samsung, Google, Motorola, LG, and Verizon.

What are the store hours for Verizon Wireless Zone in Wapakoneta?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.