Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Wadsworth, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
385 reviews
5 stars
319
4 stars
16
3 stars5
2 stars
6
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Adam, Courtney, and Phillip for their exceptional service.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude behavior and poor service from some employees, particularly Adam, leading to a divided perception of customer service.
Efficiency
Several customers appreciated the quick and efficient service they received when upgrading or setting up their phones, with many noting that their issues were resolved promptly.
Product Knowledge
Customers frequently mentioned the staff's knowledge about products and services, which helped them make informed decisions regarding their phone upgrades and plans.
Sales Pressure
Some reviews indicated concerns about aggressive sales tactics, with customers feeling pressured to upgrade or purchase additional services.
- PGPeyton Gregoire5 days ago5.0Jayson was the best, very quick and new what he was doing.
- DBDavid BakerNov 7, 20255.0Jason was awesome and extremely helpful
- BMBrian McFaddenNov 3, 20255.0Adam was extremely helpful and was a pleasure to do business with
- CWConnie WilliamsSep 19, 20252.0I went in to get help with my phone. The Google maps app isn't working correctly. They supposedly fixed it. It looked like it was working in the store, but as soon as I got back to my car it was exactly the same as it was previously. Also I asked them to turn off Gemini because it is listening to me constantly and doing a few other things that are driving me crazy. They told me that it wouldn't bother me or listen to me anymore, but nothing has changed at all. It's still listening in and trying to type things in when I'm texting. If someone around me is talking or a TV or radio is on, it texts whatever it hears and it's fast. I've almost sent a couple of those messages. One time I was fixing dinner and my husband was watching TV, when we sat down to eat. I found that it had been typing what it was hearing on the TV for over an hour. I had to erase all of that. I explained all of that to the person at the store. She told me that it was fixed and I shouldn't have any more problems with it. It is still doing the same things as it was before I wasted the trip.
- RMRatfinks MethinksSep 18, 20255.0Scot (with one t) helped out a ton, helped me lower from my old plan from things I was paying for and didn't need and also updated my Internet plan for me! Got me an out the door deal in less than 30 mins tops. Super personable, friendly. Awesome help. 👍👍👍
Frequently Asked Questions About Verizon
What types of products does Verizon in Wadsworth, OH offer?
Verizon offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
Which brands can I find at the Verizon Wadsworth store?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more at the store.
What are the store hours for Verizon in Wadsworth?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wadsworth offer in-store pickup services?
Yes, the store offers in-store pickup for convenient shopping.
What payment methods are accepted at the Verizon Wadsworth location?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
In which languages can I receive assistance at the Verizon Wadsworth store?
Assistance is available in English and Spanish at this location.
Does Verizon Wadsworth provide free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers inside the store.
How can nearby businesses like Arabica coffee shop enhance my visit to Verizon Wadsworth?
You can enjoy a coffee at Arabica before or after visiting Verizon, making your trip more convenient and enjoyable.
What nearby fitness options are available near Verizon Wadsworth?
Planet Fitness, a nearby gym and sports venue, is close by if you want to work out before or after your visit.
Are there any nearby food options around Verizon Wadsworth?
Yes, nearby options include Menchie's Wadsworth Crossings for frozen yogurt, Wayback Burgers for fast food, and Antonio's Real Italian Pizza for Italian cuisine.