Verizon

4.5
398 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Wadsworth, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1114 Williams Reserve Blvd, Wadsworth, OH
44281, United States

Hours

Reviews

4.5
393 reviews
5 stars
327
4 stars
16
3 stars
5
2 stars
6
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Adam, Courtney, and Phillip.

Efficiency

Several reviews noted quick service and efficient handling of phone upgrades and issues, although some customers experienced delays.

Mixed Experiences

While many had positive interactions, there were notable complaints about specific employees, particularly Adam, regarding unprofessional behavior and misleading information.

Store Environment

Customers appreciated the store's atmosphere, describing it as pleasant and welcoming, although some expressed frustration with long wait times.
  • WB
    William Bees
    2 days ago
    5.0
    Very helpful. Explained all details.
  • KG
    Kelsey Gibson
    3 days ago
    5.0
    Scot is a true asset to your company! We have referred friends and family to this location, solely because of him. We will continue to do business with this location because of him! Thank you Scot!
  • AK
    Andrew K
    Dec 7, 2025
    5.0
    Vanessa is amazing. She is super knowledgeable and was working two kiosks at once to keep the line moving. She was very professional and made sure I got the best deal possible. My only complaint is management putting an employee in that kind of position. It’s the weekend, get more help.
  • KD
    Keti Daly
    Dec 3, 2025
    5.0
    Courtney went out of her way to help me get the phone I wanted even though I was cutting it too close to the deadline for returning. Derrick picked up the phone on his way in and I was able to have the iPhone 17 pro max. Always have a good experience at this store (Wadsworth, Williams Reserve Blvd) Thank you! ☺️
  • SS
    sydney saxon
    Nov 25, 2025
    5.0
    Richie was extremely knowledgeable, helpful and very personable! We had a great experience with him and other team members - definitely recommend this location!!

Frequently Asked Questions About Verizon

What types of products does Verizon in Wadsworth, OH offer?

Verizon offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.

Which brands can I find at the Verizon Wadsworth store?

You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more at the store.