Verizon

4.9
625 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Van Wert, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 785 Fox Rd.

Location

Verizon
785 Fox Rd, Van Wert, OH
45891, United States

Hours

Reviews

4.9
622 reviews
5 stars
593
4 stars
9
3 stars
3
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Isaac and Kendra received numerous positive remarks for their helpfulness, knowledge, and friendly demeanor, making customers feel valued and supported.

Store Experience

Many customers reported a smooth and efficient experience at the store, often highlighting the quick service and the pleasant atmosphere.

Billing Issues

Several reviews mentioned ongoing billing problems and dissatisfaction with the resolution process, indicating a need for improvement in handling customer accounts.

Employee Recognition

Isaac and Kendra were frequently praised for their exceptional service, with customers recommending them specifically for assistance.
  • WS
    Wade Spees
    1 day ago
    5.0
    Isaac I had experience with him. Very caring and knowledgeable. Definitely new his stuff and god me the best prices and deal. I would recommend him to anyone
  • PS
    Pam Summers
    Jan 5, 2026
    5.0
    Gabriel was very helpful getting our phones ordered and letting us know what to except with the plan. We came in to get our phones, She had to call customer service and was on there for almost a hour. She was great and figured it out faster than customer service. She has a great personality and work friendliness. She will be the one we will deal with if we need help. Thank you so much Gabriel, I appreciate you!
  • JS
    John Summers
    Jan 5, 2026
    5.0
    Gabriel did an excellent job with us. I would recommend her service to anyone. She went above and beyond!!!
  • RH
    Rick Hines
    Jan 4, 2026
    5.0
    Isaac was very helpful and informative. Made the transaction to a new phone simple and easy. We appreciate his knowledge and helpfulness.
  • D6
    Detroit 60
    Dec 18, 2025
    1.0
    Worst verizon store. Kendra lied about my monthly bill with 3 lines, been with verizon 8 months, nothing but aggravation. Went to the store many times, never had my problem resolved, always tell me that they can't help me with my problems. Do yourself a favor and never walk in to the place. Verizon as a whole is a complete joke, Nobody does there job when I call customer support, been lied to over and over. 8 months with them and every month I have issues. Biggest mistake s when i switched to verizon

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Van Wert offer?

Verizon Wireless Zone in Van Wert offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides award-winning customer service for both consumers and businesses.

What are the operating hours for Verizon Wireless Zone at 785 Fox Rd?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.