Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Van Wert, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 785 Fox Rd.
Location
Hours
Reviews
4.9
622 reviews
5 stars
593
4 stars9
3 stars3
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Isaac and Kendra received numerous positive remarks for their helpfulness, knowledge, and friendly demeanor, making customers feel valued and supported.
Store Experience
Many customers reported a smooth and efficient experience at the store, often highlighting the quick service and the pleasant atmosphere.
Billing Issues
Several reviews mentioned ongoing billing problems and dissatisfaction with the resolution process, indicating a need for improvement in handling customer accounts.
Employee Recognition
Isaac and Kendra were frequently praised for their exceptional service, with customers recommending them specifically for assistance.
- WSWade Spees1 day ago5.0Isaac I had experience with him. Very caring and knowledgeable. Definitely new his stuff and god me the best prices and deal. I would recommend him to anyone
- PSPam SummersJan 5, 20265.0Gabriel was very helpful getting our phones ordered and letting us know what to except with the plan. We came in to get our phones, She had to call customer service and was on there for almost a hour. She was great and figured it out faster than customer service. She has a great personality and work friendliness. She will be the one we will deal with if we need help. Thank you so much Gabriel, I appreciate you!
- JSJohn SummersJan 5, 20265.0Gabriel did an excellent job with us. I would recommend her service to anyone. She went above and beyond!!!
- RHRick HinesJan 4, 20265.0Isaac was very helpful and informative. Made the transaction to a new phone simple and easy. We appreciate his knowledge and helpfulness.
- D6Detroit 60Dec 18, 20251.0Worst verizon store. Kendra lied about my monthly bill with 3 lines, been with verizon 8 months, nothing but aggravation. Went to the store many times, never had my problem resolved, always tell me that they can't help me with my problems. Do yourself a favor and never walk in to the place. Verizon as a whole is a complete joke, Nobody does there job when I call customer support, been lied to over and over. 8 months with them and every month I have issues. Biggest mistake s when i switched to verizon
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Van Wert offer?
Verizon Wireless Zone in Van Wert offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides award-winning customer service for both consumers and businesses.
What are the operating hours for Verizon Wireless Zone at 785 Fox Rd?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order at the Verizon Wireless Zone in Van Wert?
Yes, in-store pickup is available at this location.
Does Verizon Wireless Zone Van Wert provide services like bill payments and device activation?
Yes, services include bill payments, new lines, upgrades, device activation, device financing, business accounts, wet phone recovery, and more.
What brands can I find at the Verizon Authorized Retailer in Van Wert?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many other popular brands.
Where is the Verizon Wireless Zone located in Van Wert?
It is located at 785 Fox Rd, Van Wert, Ohio, 45891.
Are there nearby dining options close to the Verizon Wireless Zone in Van Wert?
Yes, customers can visit nearby eateries like Fricker's chicken restaurant, Wendy's burger restaurant, and Taco Bell for fast food options before or after their visit.
What nearby services are available close to Verizon Wireless Zone for customers?
Nearby services include the BMV License Agency Van Wert for DMV needs, Sears Appliance Repair, and H&R Block for financial services, making the area convenient for multitasking errands.
Can I find coffee or a place to relax near Verizon Wireless Zone in Van Wert?
Yes, Biggby Coffee nearby offers coffee, smoothies, and bagels, a great spot for customers to relax or grab a refreshment.
How can I schedule an appointment or check for special deals at Verizon Wireless Zone in Van Wert?
You can schedule appointments online at https://wirelesszone.com/appointments/ and check out great deals at https://wirelesszone.com/offers/.