Business Details
About
Cell Phone StoreTCC
TCC Urbana, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 679 Scioto Street.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
547 reviews
5 stars
508
4 stars
9
3 stars4
2 stars2
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Chad received overwhelmingly positive feedback for his helpfulness, knowledge, and patience, with many customers stating he provided the best service they've experienced at Verizon.
Store Experience
Customers appreciated the clean and well-stocked store environment, with some noting the personable staff and efficient service.
Mixed Reviews
While most feedback was positive, there were a few complaints regarding dishonesty and unexpected charges, particularly related to Chad's service.
- SGSteven GladmanJan 3, 20265.0Chad helped me fix my phone when it froze, much appreciated.
- KWK. WinkhartDec 22, 20255.0Chad was great, got my phone up and running , thank God he fixed my phone for me.
- JDJerry DePriestDec 20, 20255.0I had the best experience and so much help from tyler in Urbana at the Verizon store I will not go any where else , the Verizon in Springfield on bechtel Ave sucks they are very rude and all they care about is sales not helping customers
- PFPaul FryDec 19, 20255.0Had problem with my phone, Chad showed me how to work my phone. Thanks Chad
- RPRamona PitsingerDec 15, 20255.0Chad was super good, he was patient and took care of all of us with grace.
Frequently Asked Questions About Verizon
What services does Verizon at 679 Scioto Street offer?
Verizon at 679 Scioto Street offers smartphones, tablets, Verizon home internet, business accounts, prepaid plans, upgrades, and accessories, along with award-winning customer service.
What are the operating hours for the Verizon store in Urbana, OH?
The Verizon store is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Urbana offer in-store and curbside pickup options?
Yes, Verizon Urbana provides both in-store pickup and curbside pickup services for customer convenience.
Which brands of mobile devices can I find at Verizon Urbana?
Verizon Urbana carries mobile devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Can customers make appointments before visiting Verizon Urbana?
Yes, customers can book appointments through the store's online reservation system at https://www.tccrocks.com/appointments/.
What is the address and contact number for Verizon Urbana?
Verizon Urbana is located at 679 Scioto Street, Urbana, OH 43078. The main phone number is +1 937-484-4051.
How can nearby eateries enhance my visit to Verizon Urbana?
After visiting Verizon Urbana, you can enjoy meals nearby at popular spots like Hot Head Burritos, Taco Bell, Arby's, KFC, Burger King, McDonald's, and Sparky's Pizzeria.
Are there nearby services to assist with vehicle needs near Verizon Urbana?
Yes, services like Super Wash car washes and AutoZone for auto parts are conveniently close to Verizon Urbana, making it easy to manage your vehicle while visiting.
Which nearby telecom stores are close to Verizon Urbana in case I need alternatives?
Nearby alternative telecom stores include T-Mobile and T-Mobile Authorized Retailer, both offering mobile phone services and devices.
Are there nearby places where I can pick up packages when visiting Verizon Urbana?
Yes, the UPS Access Point location nearby offers courier and delivery services, which is convenient for package pickups near Verizon Urbana.