Brand Certified
Verizon
4.8(564 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
679 Scioto Street, Urbana, OH
43078, United States
Certified by Verizon • Feb 22, 2026
(937) 484-4051
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/oh/urbana/679-scioto-street.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC Urbana, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 679 Scioto Street.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
564 reviews
5 stars
523
4 stars
9
3 stars4
2 stars2
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Chad received overwhelmingly positive feedback for his helpfulness, knowledge, and professionalism, with many customers expressing satisfaction with their interactions.
Mixed Experiences
While most reviews praised Chad, a few customers reported negative experiences, citing issues with honesty and billing practices.
Efficiency
Customers appreciated the quick service and efficiency in resolving their issues, often highlighting how fast their problems were addressed.
- PEPhony Email5 days ago5.0Tyler provided great service and thoroughly explained our next bill to us. Really appreciate it!
- JOJoshua Owens5 days ago5.0Chad did a wonderful job explaining everything. One of the best Verizon experiences!
- PWPaul WillFeb 10, 20265.0Chad helped me out in getting a new phone, very professional, told me everything I needed to know.
- AAAshleyFeb 6, 20265.0Tyler from the Urbana Verizon store was amazing! He was extremely knowledgeable and made my fiancé and I feel welcomed. He answered all of our questions at that time as well. We had the best experience!
- MMMackenzieFeb 1, 20261.0Chad was so nice in the store and seemed very helpful. Only to find out that our “free promotional phones” are on our monthly bill and being paid for each month now. We didn’t have a choice of plan since he signed us up for the highest most expensive plan without asking. He asked if we wanted insurance.. we said no thanks. He added it on anyways adding $40 a month to our bill ( he also commented repeatedly that “Verizon” does what they want with fees and extra BS.. but no Chad, YOU did what you wanted and made our bill astronomical ) . He was a typical sleezy salesman that is only looking out for his commission and not his actual customers. *Better to set up your own plan online with promotions that you might actually get than go into a store.* Don’t be like us and trust “BUB”
Frequently Asked Questions About Verizon
What services does Verizon at 679 Scioto Street offer?
Verizon at 679 Scioto Street offers smartphones, tablets, Verizon home internet, business accounts, prepaid plans, upgrades, and accessories, along with award-winning customer service.
What are the operating hours for the Verizon store in Urbana, OH?
The Verizon store is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Urbana offer in-store and curbside pickup options?
Yes, Verizon Urbana provides both in-store pickup and curbside pickup services for customer convenience.
Which brands of mobile devices can I find at Verizon Urbana?
Verizon Urbana carries mobile devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Can customers make appointments before visiting Verizon Urbana?
Yes, customers can book appointments through the store's online reservation system at https://www.tccrocks.com/appointments/.
What is the address and contact number for Verizon Urbana?
Verizon Urbana is located at 679 Scioto Street, Urbana, OH 43078. The main phone number is +1 937-484-4051.
How can nearby eateries enhance my visit to Verizon Urbana?
After visiting Verizon Urbana, you can enjoy meals nearby at popular spots like Hot Head Burritos, Taco Bell, Arby's, KFC, Burger King, McDonald's, and Sparky's Pizzeria.
Are there nearby services to assist with vehicle needs near Verizon Urbana?
Yes, services like Super Wash car washes and AutoZone for auto parts are conveniently close to Verizon Urbana, making it easy to manage your vehicle while visiting.
Which nearby telecom stores are close to Verizon Urbana in case I need alternatives?
Nearby alternative telecom stores include T-Mobile and T-Mobile Authorized Retailer, both offering mobile phone services and devices.
Are there nearby places where I can pick up packages when visiting Verizon Urbana?
Yes, the UPS Access Point location nearby offers courier and delivery services, which is convenient for package pickups near Verizon Urbana.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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