Business Details
About
Cell Phone Store
TCC Urbana, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 679 Scioto Street.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
543 reviews
5 stars
505
4 stars
9
3 stars4
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Chad received overwhelmingly positive feedback for his exceptional customer service, being described as knowledgeable, patient, and helpful.
Efficiency
Customers appreciated the quick and efficient service provided by Chad and other staff members, often completing tasks in a timely manner.
Knowledgeability
Chad was frequently noted for his extensive knowledge about products and services, helping customers with various issues and upgrades.
Positive Experiences
Many customers expressed their intention to return to the store due to their positive experiences with Chad and the overall service.
Mixed Feedback
While most reviews were positive, there were a few complaints regarding dishonesty and issues with billing, particularly related to Chad's service.
- JPJodi Pencil6 days ago5.0Chad hooked us up with internet. He is smart and very knowledgeable.
- DJDonald Johnson6 days ago5.0Chad helped me upgrade my phone. He was the best I've ever worked with at Verizon. Very Happy
- JSJean SchuchardNov 11, 20255.0Chad was very nice. He always helps us out in good manner
- CCChris ConleyNov 10, 20255.0Chad is very knowledgeable. Very good at what he does.
- DSDouglas W. ScroggsNov 3, 20255.0Chad is always the person to go to talk to. His help saved us.
Frequently Asked Questions About Verizon
What services does Verizon at 679 Scioto Street offer?
Verizon at 679 Scioto Street offers smartphones, tablets, Verizon home internet, business accounts, prepaid plans, upgrades, and accessories, along with award-winning customer service.
What are the operating hours for the Verizon store in Urbana, OH?
The Verizon store is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Urbana offer in-store and curbside pickup options?
Yes, Verizon Urbana provides both in-store pickup and curbside pickup services for customer convenience.
Which brands of mobile devices can I find at Verizon Urbana?
Verizon Urbana carries mobile devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Can customers make appointments before visiting Verizon Urbana?
Yes, customers can book appointments through the store's online reservation system at https://www.tccrocks.com/appointments/.
What is the address and contact number for Verizon Urbana?
Verizon Urbana is located at 679 Scioto Street, Urbana, OH 43078. The main phone number is +1 937-484-4051.
How can nearby eateries enhance my visit to Verizon Urbana?
After visiting Verizon Urbana, you can enjoy meals nearby at popular spots like Hot Head Burritos, Taco Bell, Arby's, KFC, Burger King, McDonald's, and Sparky's Pizzeria.
Are there nearby services to assist with vehicle needs near Verizon Urbana?
Yes, services like Super Wash car washes and AutoZone for auto parts are conveniently close to Verizon Urbana, making it easy to manage your vehicle while visiting.
Which nearby telecom stores are close to Verizon Urbana in case I need alternatives?
Nearby alternative telecom stores include T-Mobile and T-Mobile Authorized Retailer, both offering mobile phone services and devices.
Are there nearby places where I can pick up packages when visiting Verizon Urbana?
Yes, the UPS Access Point location nearby offers courier and delivery services, which is convenient for package pickups near Verizon Urbana.