Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Upper Arlington, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1382 W Lane Ave.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
1,299 reviews
5 stars
1,267
4 stars11
3 stars2
2 stars5
1 star14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Drew and Noah, for their exceptional service, knowledge, and helpfulness.
Efficiency
Many reviews highlighted the quick and seamless service provided, with customers noting that their issues were resolved in a timely manner.
Positive Experiences
Overall, customers reported positive experiences at this location, often stating they would return due to the excellent service.
Knowledgeable Staff
The staff was frequently described as knowledgeable and patient, effectively assisting customers with various needs.
Mixed Reviews
While most feedback was positive, there were a few negative experiences related to misleading information and service issues.
- PBPatrick BaumDec 26, 20255.0Noah was the BEST customer service representative! Thanks, Noah. Carry on!
- JCJordan ComptonDec 15, 20255.0Drew was so helpful while upgrading to the new iPhone 17. I would definitely recommend this location!!
- JLJacob LyonsDec 12, 20255.0Drew was a pleasure to work with. Extremely helpful to everyone that walked through the door and helped me transition phone services extremely well. A far superior experience to AT&T.
- RWRowena WilleyDec 12, 20255.0Very helpful as I did not know specifically what I needed.
- LRLauren RobsonNov 30, 20255.0Noah helped me get a new account set up and new phones for my husband and I earlier this week. He made the process quick & easy and did a great job breaking everything down so I knew exactly what I was paying for! This is the second time I have worked with him on getting a new phone & couldn’t recommend anyone better for the job!
Frequently Asked Questions About Verizon
What products and services does Verizon at 1382 W Lane Ave offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, with Verizon network coverage including 5G service.
What are the Verizon store hours for the Upper Arlington location?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 11:00 AM to 5:00 PM.
Does Verizon in Upper Arlington offer in-store pickup for orders?
Yes, Verizon provides in-store pickup services for customers.
Can I schedule an appointment with Verizon online before visiting the store?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/.
Which wireless brands are available at the Upper Arlington Verizon store?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, and accessories brands like Otterbox, Lifeproof, and JBL.
What customer service features does Verizon specialize in at this location?
They specialize in excellent customer service, wireless expertise, and services like wet phone recovery and Verizon Protect.
Are there nearby places where I can grab a meal before or after visiting the Verizon store?
Yes, nearby dining options include Tommy's Pizza, Pizza Hut, Support Al, Brassica Mediterranean restaurant, Paris Baguette coffee shop, and Subway sandwich shop.
Is there a gas station or convenience store close to the Verizon store in Upper Arlington?
Yes, Speedway, a gas station and convenience store, is located nearby where customers can refuel or grab snacks.
What nearby services can assist me with pet needs when visiting Verizon?
VIP Petcare Vaccination Clinic and Pet Supplies Plus are nearby pet stores where you can take care of your pet's needs.
Are there any fitness or recreational spots close to the Verizon store in Upper Arlington?
Fit For Life gym and sporting goods stores like FrontRunner and Fleet Feet Upper Arlington are nearby for fitness and sports needs.