Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Upper Arlington, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1382 W Lane Ave.
Customers consistently praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting individuals like Drew and Cody.
Efficiency
Many reviews noted the quick and efficient service provided, with customers appreciating the speed of transactions and problem resolutions.
Positive Experiences
Overall, customers reported positive experiences at this location, often mentioning a welcoming atmosphere and a willingness to assist with various needs.
Mixed Feedback
While most reviews were positive, there were a few negative experiences related to misleading information and issues with service, indicating some inconsistency.
CB
Chad Bloniarz
2 days ago
5.0
Went in to set up a new plan with Verizon. Talked with Noah and he was extremely helpful. Very nice and made the experience very easy and friendly. Would definitely recommend!
MM
Maggie McNulty
2 days ago
5.0
Noah was extremely helpful and efficient in getting me set up with my new phone. He was very knowledgeable on all the options, and we got in and out quickly. It was a great experience!
RD
Reed Denune
3 days ago
5.0
Very good customer service and helped me a lot finding what I needed. Definitely a good store. Make sure you check them out!!!!!
KJ
Kristi Jones
Feb 19, 2026
5.0
Drove down from NW Ohio based on a recommendation from a family member that this store was very accommodating, and Cody was very helpful. I could not have been more pleased with my experience! Cody was the most helpful associate I have ever dealt with, and that was by far the best experience I have ever had at a Verizon store. I will continue to drive down to this store as long as Cody is working there he was the most helpful associate I have ever dealt with!! Highly recommended!
CL
Corey Lisowski
Feb 5, 2026
5.0
Met with Drew Hill here, and he did everything perfectly. We will be coming here for help even though we have a store closer to us. He’s amazing, highly recommend.