Business Details
About
Cell Phone Store
TCC Twinsburg, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2728 E Aurora Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
528 reviews
5 stars
507
4 stars4
3 stars3
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Levi, Joe, and Liz, received high praise for their professionalism, knowledge, and helpfulness.
Efficiency
Customers noted quick service and efficient problem-solving, especially during phone upgrades and data transfers.
Knowledgeability
Many reviews highlighted the staff's expertise in handling technical issues and providing clear explanations.
Positive Experiences
Overall, customers reported enjoyable experiences, often contrasting them with negative experiences at other locations.
Recommendation
Numerous customers expressed a strong willingness to recommend the store to others, citing exceptional service.
- MDMason DavisNov 9, 20255.0Wife and I stopped in just to inquire about upgrade options. Verizon associate Liz was so helpful and knowledgeable, we committed to a new phone effortlessly thanks to her expertise. I can't remember the last time we walked in any store and had a five star experience. Thank you again Liz.
- LKluke kertaiOct 6, 20255.0Wonderful store with stellar service. Definitely recommend it!
- MBMichael BarnesOct 1, 20255.0Liz at Verizon has been such a major help 10/10 on Service, Speed, and Knowledge of all the questions that were asked. Definitely the best Rep I have ever dealt with and I would definitely suggest you to come out here to Twinsburg TCC. Excellent Job
- CBCarol BurgessSep 19, 20255.0Great experience!
- SSsusan soldevillaSep 16, 20255.0Miranda was great. Explained everything perfectly.
Frequently Asked Questions About Verizon
What products and services does TCC Twinsburg offer?
TCC Twinsburg offers smartphones, tablets, Verizon home internet, wireless devices, accessories, prepaid plans, bill payments, business accounts, device activation and financing, and more, featuring top brands like Apple, Samsung, and Motorola.
Where is TCC Twinsburg located and what are the store hours?
TCC Twinsburg is located at 2728 E Aurora Rd, Ste B, Twinsburg, OH 44087. The store is open Monday through Saturday from 9 AM to 7 PM, and on Sundays from 11 AM to 5 PM.
Does TCC Twinsburg offer in-store or curbside pickup services?
Yes, TCC Twinsburg provides both in-store pickup and curbside pickup services for customer convenience.
What wireless network does TCC Twinsburg support and what coverage is available?
TCC Twinsburg is a Verizon authorized retailer offering the latest devices with Verizon network coverage, including 5G service for both consumers and businesses.
Can I schedule an appointment or service online with TCC Twinsburg?
Yes, you can schedule appointments online by visiting https://www.tccrocks.com/appointments/ for your convenience.
Are there any local places near TCC Twinsburg where I can grab a coffee or a meal?
Yes, nearby you can visit Starbucks for coffee, Mr. Chicken for fast food, or Greenbridge Teahouse Bed and Breakfast for tea and meals before or after your visit to TCC Twinsburg.
What nearby services can help with printing, shipping, or passport needs near TCC Twinsburg?
FedEx Office Print & Ship Center nearby offers printing and shipping services, including the RushMyPassport service for passport and visa needs.
If I need financial or banking services close to TCC Twinsburg, where can I go?
Nearby financial services include PNC and Chase Bank for banking and mortgage services, plus mortgage brokers like John Talpas and Chase Mortgage.
Are there fitness or recreational activities near TCC Twinsburg that I can visit?
Yes, you can visit USA Ninja Challenge gym/amusement park, Hot Yoga Twinsburg yoga studios and gyms, and Twinsburg Township Square park and shopping center for recreation.
Which mobile phone brands can I purchase at TCC Twinsburg?
TCC Twinsburg carries top mobile phone brands including Apple, Samsung, Motorola, LG, HTC, and Google devices.