Business Details
About
Cell Phone StoreTCC
TCC Twinsburg, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2728 E Aurora Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
539 reviews
5 stars
518
4 stars4
3 stars3
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Levi, Joe, and Miranda, for their helpfulness, professionalism, and knowledge.
Efficiency
Many reviews highlighted the quick and efficient service provided during phone upgrades and problem resolutions.
Positive Experiences
Numerous customers reported having excellent experiences, often contrasting them with negative experiences at other locations.
Expertise
Staff members were frequently noted for their technical knowledge and ability to answer questions effectively.
- MJMelody JarrellDec 30, 20255.0Awesome customer service great atmosphere
- RLRobin LipsonDec 4, 20255.0Hi, I just want to give the most excellent compliment to Miranda. She has not only solve my problem but has told me that my phone obviously nobody can hear me speak on my phone with speaker and she has helped me tremendously. You have a great employee and I would hire her so you might want to keep her. She was excellent.
- SMSteven MDec 4, 20255.0I had a very nice, professional and efficient experience with Miranda in the Twinsburg store when upgrading my phone. She was very thorough in evaluating my old and new phone based on my price range and usage. Everything went well and I was done in less than an hour. Good job Miranda!
- AMAlan MattaDec 3, 20255.0I was having a major issue with returning cell phones. Dan went out of his way to help me. I can’t thank him enough.
- MDMason DavisNov 9, 20255.0Wife and I stopped in just to inquire about upgrade options. Verizon associate Liz was so helpful and knowledgeable, we committed to a new phone effortlessly thanks to her expertise. I can't remember the last time we walked in any store and had a five star experience. Thank you again Liz.
Frequently Asked Questions About Verizon
What products and services does TCC Twinsburg offer?
TCC Twinsburg offers smartphones, tablets, Verizon home internet, wireless devices, accessories, prepaid plans, bill payments, business accounts, device activation and financing, and more, featuring top brands like Apple, Samsung, and Motorola.
Where is TCC Twinsburg located and what are the store hours?
TCC Twinsburg is located at 2728 E Aurora Rd, Ste B, Twinsburg, OH 44087. The store is open Monday through Saturday from 9 AM to 7 PM, and on Sundays from 11 AM to 5 PM.
Does TCC Twinsburg offer in-store or curbside pickup services?
Yes, TCC Twinsburg provides both in-store pickup and curbside pickup services for customer convenience.
What wireless network does TCC Twinsburg support and what coverage is available?
TCC Twinsburg is a Verizon authorized retailer offering the latest devices with Verizon network coverage, including 5G service for both consumers and businesses.
Can I schedule an appointment or service online with TCC Twinsburg?
Yes, you can schedule appointments online by visiting https://www.tccrocks.com/appointments/ for your convenience.
Are there any local places near TCC Twinsburg where I can grab a coffee or a meal?
Yes, nearby you can visit Starbucks for coffee, Mr. Chicken for fast food, or Greenbridge Teahouse Bed and Breakfast for tea and meals before or after your visit to TCC Twinsburg.
What nearby services can help with printing, shipping, or passport needs near TCC Twinsburg?
FedEx Office Print & Ship Center nearby offers printing and shipping services, including the RushMyPassport service for passport and visa needs.
If I need financial or banking services close to TCC Twinsburg, where can I go?
Nearby financial services include PNC and Chase Bank for banking and mortgage services, plus mortgage brokers like John Talpas and Chase Mortgage.
Are there fitness or recreational activities near TCC Twinsburg that I can visit?
Yes, you can visit USA Ninja Challenge gym/amusement park, Hot Yoga Twinsburg yoga studios and gyms, and Twinsburg Township Square park and shopping center for recreation.
Which mobile phone brands can I purchase at TCC Twinsburg?
TCC Twinsburg carries top mobile phone brands including Apple, Samsung, Motorola, LG, HTC, and Google devices.