AVOID. The technician didn’t even examine my laptop before telling me to put it in rice for a week. When that didn’t work, I went to Apple, and they were shocked—they said rice was the worst thing I could’ve done and likely made the damage worse. What could have been a repair turned into a $2,000 replacement. If you have an Apple product, go directly to Apple. Geek Squad doesn’t have the expertise to handle Apple devices properly.
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