Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
937 reviews
5 stars
551
4 stars
140
3 stars
66
2 stars
25
1 star
155
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.
Product Issues
Customers reported various issues with Apple products, including warranty problems and defective devices, leading to dissatisfaction.
Store Atmosphere
The store is generally described as clean and well-organized, but often crowded, which can lead to long wait times.
Employee Knowledge
While some staff members are noted for their expertise and helpfulness, others lack adequate training, leading to customer frustration.
Sales Experience
Several customers felt that employees were more focused on sales than on providing assistance or resolving issues.
- SSSpoofyNov 11, 20251.0Took 2 hours to buy a base model iPhone 17. Went in there to buy an iPhone, I had no questions, didn’t need transfer, no trade ins, paying out of pocket, just wanted to get in and out. Yet, it took the staff nearly 2 hours to go into the back and get my iPhone.
- KSKevin SchwartzNov 4, 20254.0Good place for cellphone accessories
- HKHiren KachchhiNov 2, 20252.0Worst experience ever in this particular apple store, to check my phone they let me wait for long,
- HJH& JOct 16, 20251.0The black man who works the morning shift today. He is very bad and does not know how to deal with customers. His behavior is bad and the tone of his voice with the customers is very annoying, as if he wants to fight.
- JJJR JUNIOROct 12, 20251.0Apple care warranty is a lie Don’t pay the monthly payment They are liars and a waist Of time and money Apple warranty is a joke
Frequently Asked Questions About Apple Franklin Park Mall
What products can I find at the Apple Franklin Park Mall store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple Franklin Park Mall store. Specialist assistance is available to help with setup and questions.
What are the operating hours of the Apple Franklin Park Mall store?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary, so please check specific dates before visiting.
Does the Apple Franklin Park Mall offer technical support?
Yes, technical support is available at the Genius Bar within the store.
Can I pick up my in-store orders at the Apple Franklin Park Mall?
Yes, in-store pickup is available for customers who order products.
Is the Apple Franklin Park Mall accessible for wheelchair users?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
What payment methods are accepted at the Apple Franklin Park Mall?
The store accepts debit cards and mobile NFC payments for your convenience.
Where is the Apple Franklin Park Mall located?
It is located at 5001 Monroe Street, Toledo, OH 43623, United States.
Are there places to eat near the Apple Franklin Park Mall store?
Yes, nearby dining options include Burger Guys, Mr. Hero, Chick-fil-A, Taco Bell, Bubbles the Tea and Juice, Subway, Nori Japan, and Tropical Grill & Juices, suitable for grabbing a meal before or after your visit.
What entertainment options are near the Apple Franklin Park Mall?
Nearby entertainment includes Rave Motion Pictures- Franklin Park 16 and Cinemark Franklin Park 16 and XD cinemas, perfect for catching a movie before or after visiting the Apple Store.
Where can I shop for clothing and accessories near the Apple Franklin Park Mall?
Nearby stores like Hollister Co., PINK, JD Sports, Altar'd State, Aéropostale, Abercrombie & Fitch, Dry Goods, and D'moda Shoes offer a variety of clothing and fashion accessories.