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Brand Certified

Verizon

4.6
(164 reviews)

Business Details

(567) 666-4651
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Swanton, OH. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
14241 Airport Highway, Swanton, OH
43558, United States

Hours

Reviews

4.6
164 reviews
5 stars
141
4 stars
9
3 stars
1
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while many customers praised the helpfulness and friendliness of staff like Nicholas and Gabe, others reported poor service and dismissive attitudes from certain employees.

Knowledgeable Staff

Several reviews highlighted the staff's knowledge and ability to assist with technical issues and phone setups, particularly praising employees like Nicholas and Joe.

Store Experience

Customers appreciated the overall store experience, noting that many employees were attentive and provided efficient service, although some reported issues with wait times and unavailability of products.

Communication Issues

There were complaints regarding inaccurate store hours and lack of communication about product availability, leading to customer frustration.
  • MB
    Mal Baphomet
    Jan 2, 2026
    1.0
    Some of the worst customer service I have ever had. The employee didn’t even acknowledge me until another customer did and was dismissive to me the entire time. He acted like it was a burden to talk to me. Walked out of there fuming
  • LB
    Laura Barnhart
    Sep 22, 2025
    5.0
    Best in store experience I've had in 17 yrs as a Verizon customer.
  • BL
    Bervia Lou
    Sep 20, 2025
    5.0
    Joe & Gabe were SO helpful! Every question I had they had an answer for and they were so kind and great personalities! Give them a raise!
  • DH
    Dan Holden
    Nov 13, 2023
    5.0
    Professionally set up my new phon. I am very satisfied!
  • EM
    Eleanor McQuillin
    Aug 6, 2021
    5.0
    Nicholas was the best! Help ever!! Got my problem fixed In rapid timing! I recommend Nicholas for my go to person bc no help from your central avenue office!

Frequently Asked Questions About Verizon

What products and services does Verizon in Swanton, OH offer?

Verizon in Swanton offers a full range of wireless devices, including phones, tablets, smartwatches, mobile broadband, accessories, and device protection. The store provides new lines, upgrades, new devices, and accessories.

Where is the Verizon store located in Swanton, OH?

The Verizon store is located at 14241 Airport Highway, Ste 2, Swanton, OH 43558, USA.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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