Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Swanton, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
163 reviews
5 stars
140
4 stars
9
3 stars1
2 stars
3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while many customers praised the helpfulness and friendliness of staff like Nicholas and Gabe, others reported poor service and dismissive attitudes from certain employees.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge and ability to assist with technical issues and phone setups, particularly praising employees like Nicholas and Joe.
Store Experience
Customers appreciated the overall store experience, noting that many employees were attentive and provided efficient service, although some reported issues with wait times and unavailability of products.
Communication Issues
There were complaints regarding inaccurate store hours and lack of communication about product availability, leading to customer frustration.
- MBMal BaphometJan 2, 20261.0Some of the worst customer service I have ever had. The employee didn’t even acknowledge me until another customer did and was dismissive to me the entire time. He acted like it was a burden to talk to me. Walked out of there fuming
- LBLaura BarnhartSep 22, 20255.0Best in store experience I've had in 17 yrs as a Verizon customer.
- BLBervia LouSep 20, 20255.0Joe & Gabe were SO helpful! Every question I had they had an answer for and they were so kind and great personalities! Give them a raise!
- KWKaren WAug 29, 20255.0Gabriel did an amazing job helping us get a new phone for our daughter. We live in a different city so he got it all set up for us and continued to work with us via text messaging when we went back home. He is the man!
- KZKim ZieroffJul 31, 20255.0I was at the Swanton Verizon store this morning and Gabe that works there was so kind so helpful and was so patience with me. He helped me tremendously with my phone. Thank you Gabe for being such a wonderful and terrific person!!!
Frequently Asked Questions About Verizon
What products and services does Verizon in Swanton, OH offer?
Verizon in Swanton offers a full range of wireless devices, including phones, tablets, smartwatches, mobile broadband, accessories, and device protection. The store provides new lines, upgrades, new devices, and accessories.
Where is the Verizon store located in Swanton, OH?
The Verizon store is located at 14241 Airport Highway, Ste 2, Swanton, OH 43558, USA.
What are the store hours for Verizon in Swanton?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Swanton offer in-store pickup services?
Yes, Verizon offers in-store pickup services to its customers.
Which payment methods are accepted at the Verizon store in Swanton?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the Verizon store in Swanton wheelchair accessible and welcoming to the LGBTQ community?
Yes, the Verizon store welcomes the LGBTQ community and provides free Wi-Fi, and accepts various payment methods including mobile NFC, debit, and credit cards.
Can I find convenient dining options near the Verizon store in Swanton?
Yes, nearby dining options include Subway, Ko's Garden (Chinese and Asian cuisine), Taco Bell, McDonald's, Wendy's, Twisted Nutrition, and Mail Pouch Saloon offering varied cuisine choices.
Are there other mobile phone stores near Verizon in Swanton?
Yes, Cellular Central and Victra — Verizon Authorized Retailer are nearby mobile phone and electronics stores, providing additional options for wireless devices and accessories.
What automotive services are available near the Verizon store?
Near Verizon, you can find Napa Auto Parts Swanton, Performance Plus Tire and Auto for automotive parts and repairs, and Super Wash car washes for auto detailing services.
How can I contact Verizon in Swanton for more information?
You can reach Verizon Swanton by phone at +1 567-666-4651 or via email at Info@victra.com.