Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,951 reviews
5 stars
1,132
4 stars
441
3 stars
153
2 stars
73
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being unprofessional or unhelpful.
Product Availability
Customers frequently report issues with product availability, including incorrect online inventory and problems with order fulfillment.
Store Experience
The store environment is generally described as clean and well-organized, but some customers have experienced long wait times and poor service during busy periods.
Pricing Issues
Several reviews mention dissatisfaction with pricing, including perceived price gouging and issues with price matching.
- KKKarl KendlJan 3, 20265.0Had to get a new monitor, sale person was very friendly and helpful, answer all my questions, and didn't try to sell me a more expensive one, wish I would of got his name,
- SBSydney BlainDec 28, 20255.0Jeff is absolutely fantastic. I bought an iPhone here, and he walked us through every step of the process with patience and clarity. He made sure we received deals that were genuinely in the best interest of my husband and me—not just a sale. Jeff truly cares about his customers, and it shows. Please make him a manager or give him a huge raise.
- LLLDec 27, 20251.0I bought a car radio specifically over the amount that was stated for the free installation and asked while checking out how long I had to get it installed for the promotion. Fast forward to installation day, apparently the installation is only free if you purchased the kit at the time you purchase the radio which was never disclosed even after I inquired about the free install. Would have been helpful if someone actually assisted me in the department after I asked and waited almost a half hour googling whatever questions I had and finally just picked one. Unfortunately the radio is past the return window or I would have returned it as it was more than I was planning to spend and the only reason I spent that much was for the “free installation”.
- CZChuck ZingaleDec 20, 20251.0Ordered a refrigerator last week from Strongsville Best Buy,and was supposed to delivered today, emptied out my old fridge and got ready for delivery, truck showed up with no refrigerator and said they did not have one for delivery. Spoke with Best Buy and was told I would have to wait until December 30- January 2. What store leaves someone without a fridge during the Holidays because they don’t know why it wasn’t on the truck. Very unprofessional. Well, after dealing with store, several different agents, and Best Buy corporate support, all my efforts resulted in them offering me a $100 gift card to apply towards a future purchase. What a joke.
- JPJohnathan PutsDec 20, 20251.0I purchased airpods from this location and it supposedly was delivered via Roadie. I never received the package when I was notified it was delivered. The delivery photo was a black screen and the location of the package was not my house. I contacted the customer service to open an investigation and the guy told me that this was not acceptable and they’ll help to look into it and get me my refund. I received an email about the investigation being incomplete and they said they can not provide a refund or a replacement, contact law enforcement. Waste of my time. Terrible service. They sent me a pity $50 gift card which does not even cover half of the airpods I ordered. Customer service is useless apparently and the inability to get me my refund for the excuse of the delivery service they chose for my package is unacceptable and cheap. Will never order from this location or online via BestBuy.
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Strongsville offer?
Best Buy in Strongsville offers TVs, computers, appliances, and more with expert advice, Geek Squad support, and same day pickup.
What are the operating hours of Best Buy in Strongsville?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Strongsville offer curbside pickup?
Best Buy offers curbside pickup services to enhance customer convenience.
Can I get repair services for my electronics at Best Buy?
Yes, Best Buy provides service repair for your electronics through Geek Squad support.
What payment methods are accepted at Best Buy Strongsville?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Is appointment required to shop at Best Buy Strongsville?
No appointments are required; customers can visit during store hours for in-store shopping.
Where is Best Buy located in Strongsville?
Best Buy is located at 16630 Royalton Rd, Strongsville, OH 44136.
Are there any nearby places to visit around Best Buy in Strongsville?
Yes, nearby you can visit Plaza At Southpark shopping center, enjoy dining at Samurai Sushi Hibachi Steakhouse, or relax at Ulta Beauty salon.
Where can I find food options close to Best Buy Strongsville?
There are several nearby restaurants including Chick-fil-A for fast food, Rockne's for American cuisine, and Seafood Shake Boil for seafood lovers.
What other services can I access near Best Buy Strongsville?
Nearby services include National Tire & Battery for automotive needs, LibertyX Bitcoin ATM for currency exchange, and several beauty salons like Number One Nails Spa.