Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,937 reviews
5 stars
1,124
4 stars
442
3 stars
151
2 stars
72
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being unhelpful or rude.
Product Availability
Customers frequently report issues with product availability, including items being out of stock or misrepresented online.
Geek Squad
The Geek Squad receives positive remarks for their assistance and problem-solving capabilities, with many customers expressing satisfaction with their services.
Pricing Issues
Several reviews mention concerns about pricing, including perceived price gouging and dissatisfaction with the company's price matching policy.
Store Experience
The store environment is generally described as clean and well-organized, but some customers report negative experiences related to staff engagement and service wait times.
- HMHerman Munster6 days ago1.0This review is for All Bbuy, not just this one. They now use AI to answer phones, prevents customers from speaking to person at the store. Had about 2-3 easy questions, about laptops,etc. Looking to buy new one. DONE WITH THE BB temu-radio shack world of treat your $ customers like dirt. If I'm not important enough to talk to an associate for a minute on phone, THEN BB YOU DON'T GET MY MONEY. Ya, that's how it works in my world corporate globalists, how's it feel? Ouchy?
- ACAlex ChavezNov 2, 20255.0Billy in home theater. TVs and monitors. He took great time in making sure I knew all about my monitor. He is a game changer. Go Billy!
- RMRain Cunningham (Monsters216)Nov 1, 20255.0Staff is incredibly friendly and service is fast. I am always about to quickly find what I need with the help of a team member.
- AAAlyssa A.Oct 31, 20251.0DO NOT DO DATA RECOVERY HERE THROUGH GEEK SQUAD. THEY LIE THAT THEY CAN RETRIEVE DATA AND THEY CANT. They will damage your hard drive further by sending it out and opening it and then take $100 from you for their time. They have no idea what they are doing. Stay away! GO TO A DATA RECOVERY COMPANY. DON'T WASTE YOUR TIME!!!
- BDBrandon DoeringOct 10, 20251.0My girlfriend placed a preorder for a game to pick up on release day. Received the email saying it was ready for pick up. Went to go pick it up and was told, “we don’t have any in stock….there’s nothing we can do”. Went to chat with customer service and they explained “The email saying it’s ready must have been a mistake. We will send you another email when it’s ready.” No thank you, cancel my order! Never buying anything from Best Buy again. The workers at this location didn’t care. They told us to just call customer service. Called customer service and they are telling us to contact the store. It was a circus to say the least. They are very quick to take your money, but not helpful when it comes to getting what you already paid for. DO NOT BUY FROM BEST BUY! (attached are screen shots of the conversation I had with the representative for proof).
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Strongsville offer?
Best Buy in Strongsville offers TVs, computers, appliances, and more with expert advice, Geek Squad support, and same day pickup.
What are the operating hours of Best Buy in Strongsville?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Strongsville offer curbside pickup?
Best Buy offers curbside pickup services to enhance customer convenience.
Can I get repair services for my electronics at Best Buy?
Yes, Best Buy provides service repair for your electronics through Geek Squad support.
What payment methods are accepted at Best Buy Strongsville?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Is appointment required to shop at Best Buy Strongsville?
No appointments are required; customers can visit during store hours for in-store shopping.
Where is Best Buy located in Strongsville?
Best Buy is located at 16630 Royalton Rd, Strongsville, OH 44136.
Are there any nearby places to visit around Best Buy in Strongsville?
Yes, nearby you can visit Plaza At Southpark shopping center, enjoy dining at Samurai Sushi Hibachi Steakhouse, or relax at Ulta Beauty salon.
Where can I find food options close to Best Buy Strongsville?
There are several nearby restaurants including Chick-fil-A for fast food, Rockne's for American cuisine, and Seafood Shake Boil for seafood lovers.
What other services can I access near Best Buy Strongsville?
Nearby services include National Tire & Battery for automotive needs, LibertyX Bitcoin ATM for currency exchange, and several beauty salons like Number One Nails Spa.