Business Details
9529 State Route 14, Streetsboro, OH
44241, United States
Certified by Verizon • Feb 22, 2026
(330) 422-1533
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/ohio/streetsboro/streetsboro-357953
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Streetsboro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
297 reviews
5 stars
154
4 stars
38
3 stars
24
2 stars
14
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praised helpful staff while others reported rude or unhelpful interactions.
Wait Times
Many customers expressed frustration with long wait times for assistance, even when the store was not busy.
Knowledge and Training
There are concerns about inconsistent knowledge among staff, with some customers receiving incorrect information or feeling that staff lacked adequate training.
Positive Experiences
Despite negative feedback, several customers highlighted positive experiences with specific employees who provided excellent service.
- VDVamsii DFeb 7, 20265.0I had an excellent experience at the this Verizon store. The staff was extremely professional and took the time to clearly explain all the plans, options, and possibilities before I made a decision. They even printed everything out and walked me through it step by step. Sam was especially helpful very patient, knowledgeable, and transparent throughout the process. Because of the great service, I confidently opened my new line here. Highly recommend this location!
- AAAlyah AvellaniJan 13, 20261.0Chad was supposed to call a number for my application and instead gave me a number and told me to do it myself because it would take 1-2 hours when he gave an option for him to do it as the employee or I go home and do it I said he should do it because I don’t know what I’m doing and just sent me home with customer service number
- KKKJKJJan 9, 20261.0Absolutely horrendous. Sales rep couldnt have been less interested or helpful.
- RFRachel FristerDec 13, 20251.0I visited this Verizon location to drop off my husband’s phone after he had been in a few days earlier to complete a trade-in. After waiting several minutes, an employee approached me and I explained that I was only there to drop off the phone. He responded rudely, stating that I still had to be checked in and wait, despite the simplicity of the request. What was most frustrating was that this employee then returned to a back hallway and remained there while only two associates were assisting customers on the sales floor and at least five groups were ahead of me. This drop-off could have been handled in just a few minutes, but instead I was required to wait unnecessarily. During this time, another customer entered the store after me and was never checked in, eventually leaving without being helped. After waiting over 40 minutes, the same employee finally came back out to assist someone, but by that point I had already decided to leave. I understand waiting when assistance is needed for purchases or service issues, but waiting over 40 minutes simply to drop off a phone is unreasonable. Due to this experience and the lack of professionalism, I will not be returning to this location.
- JRJen RomitoDec 5, 20255.0Very quick and helpful
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Streetsboro?
The Verizon store in Streetsboro is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones can I find at the Verizon Streetsboro store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Streetsboro store.
Does the Verizon store in Streetsboro offer in-store pickup for online orders?
Yes, the Verizon store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options where available for online orders.
How can I schedule an appointment at Verizon in Streetsboro?
You can schedule an in-store appointment at Verizon in Streetsboro by visiting their website or using the My Verizon app.
What types of products and services does Verizon Streetsboro provide?
Verizon Streetsboro provides mobile plans, wireless internet plans, voice plans, as well as business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at Verizon Streetsboro?
Verizon Streetsboro accepts payments by check, debit card, mobile NFC payments, and does not require cash only transactions.
Is free Wi-Fi available at the Verizon store in Streetsboro?
Yes, free Wi-Fi is available for customers at the Verizon Streetsboro location.
How can nearby transit or landmarks help me find the Verizon store in Streetsboro?
The Verizon store is located near landmarks like Sport Clips Haircuts and Curves gym, which can help you easily find the store on State Route 14 in Streetsboro.
What nearby dining options are available around Verizon Streetsboro?
Nearby dining options include Teresa's Pizza, Panda Express, Wingstop, and Steak 'n Shake, offering a variety of cuisines you can enjoy before or after visiting Verizon.
Are there any services near Verizon Streetsboro that I can visit on the same trip?
Yes, you can visit the Streetsboro BMV License Service or Signature Smiles Dental close to Verizon, making it convenient to handle multiple errands in one trip.
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