Verizon

4.9
683 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Springfield, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3463 E National Rd.

Details

  • Curbside pickupNot available

Location

Verizon
3463 E National Rd, Springfield, OH
45505, United States

Hours

Reviews

4.9
675 reviews
5 stars
656
4 stars
2
3 stars
1
2 stars
0
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Matt, Cody, and Von, for their friendly, knowledgeable, and helpful service.

Savings

Many reviews highlighted the staff's ability to save customers money on their bills and provide great deals on new devices.

Store Experience

The store environment was described as welcoming and entertaining, with customers enjoying their interactions with the staff.

Professionalism

Customers noted the professionalism and thoroughness of the staff in addressing their needs and questions.
  • LM
    Loretta McNeil
    2 days ago
    5.0
    Matt was extremely helpful! Added a line; got a free phone; added Netflix/Disney/HULU and Apple Music and upgraded home internet and saved $. Highly recommend!!
  • CP
    Chuck Poole
    Jan 2, 2026
    5.0
    Got a new S25 Ultra, very happy with the service offered at this store.. Go ask for Matt, he's awesome
  • NW
    Noah Williford
    Jan 2, 2026
    5.0
    This store is great. I just got a phone at the other location and when it started messing up they wouldn't help me.. Came to this store and Matt fixed it no problem. Will do business here next time
  • TM
    Tykeshia Mcglothan
    Jan 1, 2026
    1.0
    Man this place is trash now that Javon and Cody are gone. They used to go above and beyond to help me. I recently heard that the owner of the store no longer lets them help people, and I think that’s messed up. Will definitely be switching.
  • TB
    Trina Brewer
    Dec 12, 2025
    5.0
    Went in for an upgrade on current phone, & walked out of there with two new tablets, an Apple Watch, home internet, & the new phone- wanna know the catch? After bundling everything & adding new devices, we only pay $20 more a month! Can you believe it? Because I sure couldn’t at first! The staff is very friendly & so informative. Walks you through every step they’re taking & shows you step by step stripped down versions of what they’re doing. Matt was amazing to us & his other team members were no different! Thank you guys so much for not only your hard work, but for saving our pockets as well!

Frequently Asked Questions About Verizon

What services does Verizon at 3463 E National Rd offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide 5G service for consumers and businesses.

What brands can I find at Verizon, Springfield?

You can find Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, and many more popular brands.