Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Springfield store today.
Location
Cricket Wireless Authorized Retailer
1009 N Bechtle Ave, Springfield, OH
45504, United States
Hours
Reviews
4.2
193 reviews
5 stars
132
4 stars
16
3 stars
14
2 stars
14
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Shaun and Francisco.
Service Issues
Several reviews mentioned problems with service quality, including issues with phone repairs and miscommunication regarding payments.
Store Management
Feedback was mixed regarding management, with some customers appreciating the service while others reported rude behavior from certain staff members.
Overall Experience
While many customers had positive experiences, there were notable complaints about pushy sales tactics and misinformation regarding products.
- NHNicole HartsockJan 5, 20264.0Couldn't fix my phone
- MLMatt LingerNov 15, 20251.0Standing outside a locked store on N Bechtle at 10:20 am when posted store hours say 10-7. Not the first time. Heading to another location to pay my bill. Get it together
- JJJackie JohnsonNov 8, 20255.0Fast friendly service. Thanks for helping me get my mom together.
- MAMartina AmellSep 30, 20255.0The manager Sam is amazing! He went above and beyond to fix an issue with my husband's new phone line and insurance after some miscomunication. He was patience, calm and very much respectful and kind. His team is just as great with patience and kindness. I've been with cricket for about 20 years and I'm still impressed with the customer service. We truly appreciate all your help Sam and team!
- TGtoni GrismerJul 29, 20255.0Had many problems with my phone. The employees Francisco was extremely helpful and got me all set up and the other employee I forget her name was both very friendly and patient. Thank you to you both.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What type of cell phone plans does Cricket Wireless Authorized Retailer in Springfield offer?
Cricket Wireless in Springfield offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is Cricket Wireless Authorized Retailer located in Springfield?
It is located at 1009 N Bechtle Ave, Springfield, OH 45504, USA.
What are the store hours for Cricket Wireless Authorized Retailer in Springfield?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless Authorized Retailer require a contract for their cell phone plans?
No, Cricket Wireless offers cell phone service with no annual contract requirement.
How can I contact Cricket Wireless Authorized Retailer in Springfield?
You can reach them by phone at +1 937-324-5400.
Are there other Cricket Wireless locations near the Springfield store at 1009 N Bechtle Ave?
Yes, several other Cricket Wireless Authorized Retailer locations are nearby in Springfield.
What dining options are near the Cricket Wireless store on N Bechtle Ave?
Hot Head Burritos, a Mexican fast food restaurant, is nearby for a quick meal before or after your visit.
Can I find financial services near Cricket Wireless on N Bechtle Ave?
Yes, Mariner Finance, a financial service and installment loans provider, is located close by.
Are there any pet-related stores near the Cricket Wireless Authorized Retailer in Springfield?
Yes, Bone-a-fido Bakery, a pet store and bakery, is located nearby for pet treats and supplies.
Where can I find Office supplies or tech support near the Cricket Wireless store on N Bechtle Ave?
OfficeMax and OfficeMax Tech, providing business office supplies and IT support services, are close to the Cricket Wireless store.