Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,598 reviews
5 stars
836
4 stars
362
3 stars
181
2 stars
78
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and unhelpful responses.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration.
Installation Issues
Several customers expressed dissatisfaction with installation services and scheduling difficulties.
Checkout Experience
Long wait times at checkout were a common complaint, with some customers leaving without making a purchase.
Geek Squad Performance
Geek Squad received negative feedback for inadequate support and service, with many customers feeling their issues were not addressed.
- BBBrandonDec 30, 20255.0I go here to checkout products in person or find items sometimes at a better discount than online. Staff has always been curtious, helpful, and friendly without being pushy.
- JBJay BoyselDec 28, 20252.0Entered the building and asked the employees at the front for a Bluetooth Adapter for my PC. Was told they didn’t have them there, was directed to Amazon to order one. Left building. Checked online in my car. Said it was available for pick-up at this store. Gave me the location online. Went back in and grabbed what I needed and checked-out. Overall poor customer service experience due to uninformed customer service representatives. 2 stars because the product I needed was in store.
- GPGary PollockDec 27, 20255.0Good place for electronics shopping
- ASAndy SherickDec 10, 20251.0Only three customers in the store yet I waited for over an hour and finally put my merchandise back and left
- MLMontserrat LauDec 4, 20251.0Customer service 0 Prices good
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Springfield, OH?
You can shop for TVs, computers, appliances, cameras, home electronics, video games, and more at Best Buy in Springfield, OH.
What are the store hours for Best Buy at 1709 N Bechtle Ave, Springfield?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Springfield offer in-store shopping and pickup services?
Yes, Best Buy offers in-store shopping and same day pickup services, including curbside pickup options.
Can I get repair services at Best Buy in Springfield?
Yes, the store provides expert advice and Geek Squad support for repairs and technical services.
What payment methods does Best Buy in Springfield accept?
Best Buy accepts debit cards and checks; it does not require cash payments only.
Is there an option to recycle electronics at Best Buy in Springfield?
Yes, Best Buy offers electronics recycling services at this location.
Which nearby places can I visit for pet supplies and grooming around Best Buy Springfield?
You can visit PetSmart nearby for pet supplies and grooming services.
Are there any dining options close to Best Buy in Springfield?
Yes, nearby dining options include Arby's, Olive Garden, Steak 'n Shake, TGI Fridays, Rudy's Smokehouse, By Golly’s (future location), Roosters, and CiCi's Pizza.
Where can I find health and dental care services near Best Buy Springfield?
Close to Best Buy, you can find Motto Clear Aligners, Aspen Dental, HearingLife, and Banfield Pet Hospital for various health and dental needs.
What social media channels can I follow for updates from Best Buy Springfield?
You can follow Best Buy Springfield on Facebook at BestBuySpringfield790, and on Instagram and Twitter with the handle @bestbuy.