Best Buy

4.1
1593 reviews
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Business Details

1709 N Bechtle Ave, Springfield, OH
45504, United States
(937) 324-8377
https://stores.bestbuy.com/oh/springfield/1709-n-bechtle-ave-790.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1709 N Bechtle Ave, Springfield, OH
45504, United States

Hours

Reviews

4.1
1,593 reviews
5 stars
835
4 stars
362
3 stars
180
2 stars
77
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful interactions.

Product Availability

Frequent complaints about items being out of stock or delayed deliveries, leading to customer dissatisfaction.

Return Policy

Customers expressed frustration with strict return and exchange policies, particularly regarding defective items.

Store Environment

Store conditions varied; some found it clean and well-organized, while others described it as dark and cluttered.

Geek Squad Performance

Many customers criticized Geek Squad for inadequate support and service, with some expressing disappointment in their technical assistance.
  • JW
    John Webster
    4 days ago
    5.0
    This is a big box store. There are enough tvs to find what every kind of tv you would want. I found a backpack that was exactly what I was looking for. Other electronic stuff, like speakers, computers of all sorts are available.
  • BS
    B Stiteler
    Nov 16, 2025
    5.0
    Go to the store and talk to awesome people. When you try to call it will send you to a call center of no help. The store had a great selection and the staff was super knowledgeable with all of the understanding that I needed to help my son. I will always go back to this place for our electronic needs.
  • MS
    Michael Stroder
    Nov 15, 2025
    5.0
    The general manager was very helpful and polite.
  • JL
    joel lino
    Oct 15, 2025
    1.0
    Went in store paid cash for a radio totaling over 900 dollars Radio was defective went in today with a receipt. They are willing to do the refund via check only refused to give back cash and must wait two weeks for payment.
  • MK
    Miss KayH
    Oct 12, 2025
    1.0
    I ordered a laptop for my work from home job. I was told it would be here in 2 days. Now it's sitting in vandalia Ohio and has said delayed for days. When you try and call Best buy you get sent jumping through a bunch of hoops on their phone system and it's almost impossible to speak to someone. I will never purchase from the store again. Now I start a new job tomorrow and I have no laptop. Epic failure.
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Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Springfield, OH?

You can shop for TVs, computers, appliances, cameras, home electronics, video games, and more at Best Buy in Springfield, OH.

What are the store hours for Best Buy at 1709 N Bechtle Ave, Springfield?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.