While many customers praised the friendly and helpful staff, there were numerous complaints about poor customer service, particularly regarding delivery issues and lack of assistance.
Product Quality
Customers expressed dissatisfaction with the quality of products, particularly open-box items that were not in the expected condition, leading to frustration and disappointment.
Pricing
Feedback on pricing was mixed; some customers found good deals on appliances, while others felt prices were not competitive or that they were misled about discounts.
Inventory Issues
Several reviews noted a lack of available electronics and issues with inventory accuracy, leading to disappointment for customers who traveled long distances.
DC
Dominic Caruso
2 days ago
5.0
Cahl was great to work with. Found everything I needed and worked out some really good prices.
HK
Henry Kumasenu
Jan 3, 2026
5.0
I was there to buy a fridge and an electric stove
1 .. The service was excellent
2. . One of the service rep or customer service guy is just a knowledgeable and provides good recommendations on the products. Carhl is the guy. Very very professional .
He is a gem at the best buy outlet in Springdale ohio.
AR
Arnold Roby
Jan 3, 2026
5.0
Go see Daelin B. Young man hooked us up and didn't mind us taking a looking time choosing our new washer and dryer set. BONUS, saved a bunch of $ by going to this outlet center.
CS
Charles Smiddy
Jan 2, 2026
5.0
Easy to find products and friendly staff.
MB
Michele Bowcock
Dec 20, 2025
3.0
Paul worked himself to death trying to help Me but the system needs help even their website is screwing. Up
Frequently Asked Questions About Best Buy
What is the address of the Best Buy store in Springdale, OH?
The Best Buy store is located at 865 E Kemper Rd, Springdale, OH 45246, United States.
What are the operating hours of the Best Buy store at 865 E Kemper Rd?
Currently, the Best Buy store at 865 E Kemper Rd is closed and does not operate on any day of the week.
Does this Best Buy location offer in-store pickup and repair services?
Yes, this Best Buy location offers both in-store pickup and service repair options.
What payment methods does the Best Buy in Springdale accept?
The store accepts debit cards and checks, and it does not require cash-only payments.
Where can I find current deals and special sales for Best Buy?
You can find hot deals on electronics and special sales at Best Buy's promotion page: http://www.bestbuy.com/site/global-promotions/special-sale/pcmcat185700050011.c?id=pcmcat185700050011&ref=NS&loc=ns100
What types of products does the Best Buy store in Springdale specialize in?
This Best Buy specializes in electronics, computers, cameras, appliances, home electronics, home theater systems, music, video games, and related products.
What other electronics stores are located near the Best Buy in Springdale?
Nearby electronics stores include another Best Buy location and Magnolia, which offers a range of electronics and retail products.
Are there any dining options near the Best Buy at 865 E Kemper Rd?
Yes, nearby dining options include Romano's Macaroni Grill, Panda Express, Chili's Grill & Bar, It's Just Wings, and Five Guys, offering various cuisines from Italian to fast food and Mexican.
What automotive-related services are available near the Best Buy in Springdale?
Nearby automotive services include AutoZone Auto Parts and Motion Specialists, which provide automotive parts and repair services.
Are there any healthcare facilities close to the Best Buy store in Springdale?
Yes, healthcare facilities close to this Best Buy location include UC Health Tri-County, Ohio Valley Hospice - Cincinnati, and University of Cincinnati Physicians Company - Primary Care Network.