Best Buy

Reviews

• ON

  Okechukwu Bede Nkamuke

  Oct 29, 2025
  5.0
  Great service. I got what I wanted at a good bargain.
• JW

  Jonathan Ward

  Oct 20, 2025
  4.0
  Allot of washers, drivers, fridges, stoves, not so much in other electronics.
• CH

  Cory Hendrix

  Oct 19, 2025
  4.0
  Staff was very friendly and helpful! Prices were great! Checkout was simple. The only issue is the fact that corporate does not allow you to call the store directly with questions. Which is very silly considering the nature of this specific store
• BK

  Bobby Kelley

  Sep 18, 2025
  2.0
  I was so excited to finally get to go to a Best Buy Outlet store. Yet it was such a let down. I guess the appliance prices are OK but as far as electronics, thats a big negative Ghost Rider.. It was kinda ridiculous the tiny mark down for used and open box merchandise outside of their appliances. A couple of surround sounds were semi ok priced but we're they displays used forever?? You may as well buy new for not very much at all more. It was a huge let down to drive 2.5 hours for nothing. I had 2 people actually ask around the whole store if I needed help. The rest if all the employees were up front around the service desk on their phones heads down dodnt even acknowledge we were even in there. Total Letdown and we were the only ones in the store other than a couple that left right after we came. Sad Prices especially not even special prices for using their credit card there. I should only give it 1 Star.
• JM

  Jack McKain

  Sep 16, 2025
  1.0
  I bought a washer and dryer from here, good deal and buying it went smoothly. Unfortunately that was the last time anything went smoothly with them. Upon delivery I asked them to put the washer in the left and dryer on the right so the doors don't hit each other. They ignored this and asked me to sign saying I was happy, I told them I wasn't happy and didn't sign anything and he just left. The washer had a cracked water return hose so it was leaking all over my floor when I ran my first load of laundry. The dryer was so dented that the drum was hitting the panel and making a terrible noise and the door was cracked. When I called BestBuy's support they did nothing, I then went back to the store and they offered to flip the doors for a price and would send out a tech to fix the other issues. But when you tell them exactly what is wrong they don't believe you and send a tech a week later out to confirm the issue then they make you schedule another appointment another week out where they actually bring the part. So I had a useless washer and dryer sitting in my apartment for almost a month. The customer service is tragically slow. I would recommend buying from a local place that can send someone out same day to fix issues that arise.

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