Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Solon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
323 reviews
5 stars
156
4 stars
53
3 stars
27
2 stars
17
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to confusion and dissatisfaction among customers.
Wait Times
Customers frequently reported long wait times and understaffing issues, resulting in frustration and a negative shopping experience.
Mixed Experiences
While some customers had positive interactions and received excellent service, many others reported poor experiences, suggesting inconsistency in service quality.
- JMJim MeolaNov 29, 20251.0Multiple times attempting to separate my son’s account from mine. They keep billing me an inappropriate amount of Jen I want the services to be separated. Switching to another carrier!
- SLSteven LoftinAug 31, 20255.0Best of everything
- JAJayanthi AlagarsamyAug 20, 20251.0Extremely nasty staff who have no concept of customer service. The guy who appeared to be in charge (maybe a manager but I am not sure) was extremely impolite. This is why I never go to this location even though it is more convenient for me. Please stay away from the Verizon in Solon if you want to be treated with the courtesy and respect that everyone deserves. Unfortunately I had to use this store recently (after not having been there for many years) and had a terrible experience as expected. I would give them 0 stars if I could.
- ASAnissa SmithAug 5, 20255.0Zach Ianaro was Amazing!!! This old lady learned so much and he saved me loads of money!!! I can't wait to try out my home internet!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Solon?
The Verizon store in Solon is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What products can I purchase at the Verizon Solon store?
You can buy the latest 5G smartphones including Apple, Samsung, Google Pixel, and other brands, as well as business cell phones, hotspots, tablets, and laptops.
Does Verizon Solon offer online ordering and in-store pickup?
Yes, you can order online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
How can I schedule an appointment at the Verizon store in Solon?
You can schedule an in-store appointment via the My Verizon app or online through their website before visiting the store.
What payment methods does Verizon Solon accept?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only.
Does Verizon in Solon provide free Wi-Fi for customers?
Yes, free Wi-Fi is available to customers at the Verizon Solon store.
Which nearby restaurants can I visit before or after my trip to Verizon Solon?
Nearby restaurants include Simply Greek (Mediterranean), Captain Tony's Pizza & Pasta, Domino's Pizza, Jim's Open Kitchen (American diner), and Imperial Wok Chinese Restaurant.
Are there any convenient pharmacies close to Verizon Solon?
Yes, CVS Pharmacy and MinuteClinic at CVS are located nearby for your pharmacy and health clinic needs.
Where can I access financial services or ATMs near Verizon Solon?
Fifth Third Bank offers financial services and ATMs nearby, along with LibertyX Bitcoin ATM and CoinFlip Bitcoin ATM at Convenient Food Mart.
What other mobile phone stores are located near the Verizon Solon store?
Nearby mobile phone stores include the Sprint Store by A1 Wireless and T-Mobile Authorized Retailer.