Business Details
6440 Som Center Rd, Solon, OH
44139, United States
Certified by Verizon • Feb 22, 2026
(440) 542-9631
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/ohio/solon/solon-201978
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Solon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
449 reviews
5 stars
230
4 stars
61
3 stars
29
2 stars
27
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to confusion and dissatisfaction among customers.
Wait Times
Customers frequently reported long wait times and understaffing issues, resulting in frustration and a negative shopping experience.
Mixed Experiences
While some customers had positive interactions and received excellent service, many others reported poor experiences, suggesting inconsistency in service quality.
- JMJim MeolaNov 29, 20251.0Multiple times attempting to separate my son’s account from mine. They keep billing me an inappropriate amount of Jen I want the services to be separated. Switching to another carrier!
- HCHetty CarrawayFeb 6, 20221.0Do not trust Desmond! He lied to our faces and ripped us off!! Run from any deal or promotion he is offering! He told us we would have a $600 promotion back and it was all a lie. Do not trust this store or this company. They tell you one thing and do another. So disappointed and frustrated by Verizon. #NoIntegrity #HowDoTheySleepAtNight #RobbingOurCommunity. #StopFalseAdvertising
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Certified February 22, 2026Yext Knowledge Graph
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