Business Details
About
Electronics Store
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
113 reviews
5 stars
110
4 stars1
3 stars0
2 stars0
1 star
2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Brett and Alfredo received high praise for their exceptional customer service, being described as friendly, knowledgeable, and efficient.
Repair Efficiency
Customers frequently noted quick turnaround times for repairs, often completed in under 20 minutes.
Product Knowledge
Staff demonstrated extensive knowledge about Dyson products, providing helpful tips and solutions for maintenance and repairs.
Positive Experiences
Many reviews highlighted overall positive experiences, with customers expressing loyalty to Dyson due to the service received.
Curbside Service
The curbside service was well-received, with customers appreciating the convenience and efficiency of the process.
- MBMargot BeesleyNov 7, 20255.0Brett was SUPER helpful in troubleshooting my vacuum and quickly replacing the faulty parts. Friendly and funny too! I’m quickly becoming a Dyson loyalist with this level of service.
- JLJerome LewisOct 18, 20255.0FREDO was extremely helpful 100% guarantee great service
- DWDestiny WilsonOct 18, 20255.0Fredo and brett took great care of me and helped me fix my vaccum that didnt work for months. Would definitely recommend.
- NDNaser DOct 11, 20255.0Exceptional service and professionalism from Brett! I had a Dyson DC07 vacuum cleaner purchased back in 2003 that stopped working years ago and sat in my basement ever since. While cleaning recently, I called the Solon Dyson store to ask how to dispose of it properly. Instead, the manager, Brett, suggested I bring it in—he said he could take a look and possibly offer 20% off a new one if it couldn’t be repaired. He was incredibly kind and informative on the phone, and even more impressive in person. Brett examined the vacuum, diagnosed the issue, and fixed it on the spot within minutes. I was fully expecting to have to throw it away or come back later, but he brought it back to life right there. He also took the time to answer my questions about Dyson headphones and clearly knew the product line inside and out. Outstanding customer service—professional, efficient, and genuinely helpful. I truly hope Dyson recognizes Brett and keeps this store open. Service like this is rare!
- GRGiavanna RudessOct 8, 20255.0Greatest customer service ever from the two men working! So informative and was in/out within 10 minutes! Highly recommend!!
Frequently Asked Questions About Dyson Service Center Solon
What is the address of Dyson Service Center Solon?
Dyson Service Center Solon is located at 28500 Miles Road, Unit E, Solon, OH 44139, USA.
Which Dyson products can I purchase or get serviced at this location?
You can purchase or get serviced for Dyson cordless vacuum cleaners, air purifiers, humidifiers, hair dryers, hair stylers, upright vacuum cleaners, lighting, and hair straighteners at this service center.
What are the operating hours of Dyson Service Center Solon?
The center is open Tuesday through Saturday from 9:00 AM to 5:30 PM, and closed on Mondays and Sundays. On November 5, 2025, it will be open from 9:00 AM to 1:00 PM and 1:30 PM to 5:30 PM.
Do I need an appointment to visit Dyson Service Center Solon?
No appointment is needed to visit Dyson Service Center Solon; walk-ins are welcome.
What payment options are accepted at the service center?
The service center accepts American Express, Android Pay, Apple Pay, Discover, MasterCard, and Visa payment options.
Is the Dyson Service Center in Solon wheelchair accessible?
Yes, the Dyson Service Center Solon has a wheelchair accessible entrance.
Where can I find beauty and spa services near Dyson Service Center Solon?
Nearby beauty and spa options include Brilliant Hues Studio, Color&Cut by Cortney, Nails and More, david A Hair, and Diamond nails spa, all within close proximity to the service center.
Are there any fitness centers close to Dyson Service Center Solon?
Yes, you can visit ATA Cleveland Martial Arts, Anytime Fitness Solon, or The Turning Pointe for gym and fitness training near Dyson Service Center Solon.
What dining options are available near Dyson Service Center Solon?
Nearby dining options include Munch A Simple Kitchen (falafel), Organic Energy, Lee's Seafood Boil, Shinano Sushi Bar & Japanese Cuisine, Honey Hut Ice Cream, and Subway.
How can visiting the nearby Shoppes of Solon North benefit me when visiting Dyson Service Center?
The Shoppes of Solon North shopping center nearby offers convenient shopping opportunities before or after your visit to the Dyson Service Center, making your trip more efficient and enjoyable.