Dyson Service Center Solon

4.9
118 reviews

About

Electronics Store
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dyson Service Center Solon
28500 Miles Road, Solon, OH
44139, United States

Hours

Reviews

4.9
113 reviews
5 stars
110
4 stars
1
3 stars
0
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Brett and Alfredo received high praise for their exceptional customer service, being described as friendly, knowledgeable, and efficient.

Repair Efficiency

Customers frequently noted quick turnaround times for repairs, often completed in under 20 minutes.

Product Knowledge

Staff demonstrated extensive knowledge about Dyson products, providing helpful tips and solutions for maintenance and repairs.

Positive Experiences

Many reviews highlighted overall positive experiences, with customers expressing loyalty to Dyson due to the service received.

Curbside Service

The curbside service was well-received, with customers appreciating the convenience and efficiency of the process.
  • MB
    Margot Beesley
    Nov 7, 2025
    5.0
    Brett was SUPER helpful in troubleshooting my vacuum and quickly replacing the faulty parts. Friendly and funny too! I’m quickly becoming a Dyson loyalist with this level of service.
  • JL
    Jerome Lewis
    Oct 18, 2025
    5.0
    FREDO was extremely helpful 100% guarantee great service
  • DW
    Destiny Wilson
    Oct 18, 2025
    5.0
    Fredo and brett took great care of me and helped me fix my vaccum that didnt work for months. Would definitely recommend.
  • ND
    Naser D
    Oct 11, 2025
    5.0
    Exceptional service and professionalism from Brett! I had a Dyson DC07 vacuum cleaner purchased back in 2003 that stopped working years ago and sat in my basement ever since. While cleaning recently, I called the Solon Dyson store to ask how to dispose of it properly. Instead, the manager, Brett, suggested I bring it in—he said he could take a look and possibly offer 20% off a new one if it couldn’t be repaired. He was incredibly kind and informative on the phone, and even more impressive in person. Brett examined the vacuum, diagnosed the issue, and fixed it on the spot within minutes. I was fully expecting to have to throw it away or come back later, but he brought it back to life right there. He also took the time to answer my questions about Dyson headphones and clearly knew the product line inside and out. Outstanding customer service—professional, efficient, and genuinely helpful. I truly hope Dyson recognizes Brett and keeps this store open. Service like this is rare!
  • GR
    Giavanna Rudess
    Oct 8, 2025
    5.0
    Greatest customer service ever from the two men working! So informative and was in/out within 10 minutes! Highly recommend!!

Frequently Asked Questions About Dyson Service Center Solon

What is the address of Dyson Service Center Solon?

Dyson Service Center Solon is located at 28500 Miles Road, Unit E, Solon, OH 44139, USA.

Which Dyson products can I purchase or get serviced at this location?

You can purchase or get serviced for Dyson cordless vacuum cleaners, air purifiers, humidifiers, hair dryers, hair stylers, upright vacuum cleaners, lighting, and hair straighteners at this service center.