Best Buy

4.1
1128 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4210 Milan Rd, Sandusky, OH
44870, United States

Hours

Reviews

4.1
1,128 reviews
5 stars
622
4 stars
243
3 stars
104
2 stars
46
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for being rude or unresponsive.

Installation Issues

Numerous complaints about installation services, including missed appointments and poor execution of installations.

Product Availability

Customers reported issues with product availability and pricing inconsistencies, particularly with open box items.

Store Environment

Feedback indicates a need for improved store cleanliness and organization, with some customers noting a lack of assistance from staff.

Positive Experiences

Several customers highlighted positive interactions with specific employees who provided exceptional service.
  • TW
    Teresa Wittmer
    Nov 15, 2025
    5.0
    Mike is awesome! So patient and Great Human being. Tentative to your concerns.
  • IG
    Itz Gypsy
    Nov 7, 2025
    1.0
    Went to go in to buy some cards I was looking for a specific set, I asked employee, if they had any, he had the last one on the counter I seen it and told me that one was his, I seen no receipt, so are employees aloud to back stock for themselves??? Or purchase high demand items on the clock?? Give everyone a fair chance to get product. 1 star is staying and I won’t be returning for anything in the future. I was about to upgrade my tv from Best Buy as well, Hope the $13.99 was worth it!!
  • MF
    M F
    Oct 30, 2025
    5.0
    Shout out to Michael S. from the Geek Squad! He not only helped me figure out the best route to repair my laptop screen but went above and beyond to save my data. I had a very important folder that was still on my broken laptop, which had already been packaged and ready to ship to Apple—Michael caught it just in time and stayed late to make sure I had everything I needed. He was incredibly kind, patient, and helpful both times I met him. His customer service skills are unmatched. I highly recommend him, and corporate, if you’re reading this, please give him a raise!
  • MF
    Mike F
    Oct 29, 2025
    5.0
    Had several questions. Dealt with Nick. Very professional and patient.
  • JO
    John Ochenduski
    Oct 12, 2025
    5.0
    They always have what I need. The staff was great.

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy in Sandusky, OH?

Best Buy in Sandusky offers TVs, computers, appliances, cameras, and more, along with expert advice and Geek Squad support.

What are the store hours for Best Buy at 4210 Milan Rd, Sandusky?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.