Best Buy

4.1
1140 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4210 Milan Rd, Sandusky, OH
44870, United States

Hours

Reviews

4.1
1,140 reviews
5 stars
631
4 stars
244
3 stars
105
2 stars
46
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Experiences with staff varied significantly; some customers praised helpful and knowledgeable employees, while others reported unprofessional behavior and lack of assistance.

Product Availability

Customers expressed frustration with inconsistent product availability and pricing, particularly regarding open box items and online orders.

Installation Issues

Several reviews highlighted problems with installation services, including missed appointments and unqualified technicians.

Store Environment

The store's cleanliness and organization received mixed reviews, with some customers noting a need for improvement.
  • JF
    Jodi Finlayson
    3 days ago
    5.0
    Very friendly and knowledgeable tech! Very happy!
  • AW
    Annette Wilcox
    Dec 30, 2025
    5.0
    Stopped by to purchase a new laptop. Ethan came over to help us. He answered all our questions and helped us pick out the laptop that work best for us. So, thankful for his guidance.
  • SO
    sarah oney
    Dec 24, 2025
    5.0
    The first time we went we talked to a very kind gentleman. He was so helpful and knowledgeable about the computers we were looking at. Great experience. The second time I went in the people at the counter definitely didnt want to be bothered. I asked where something was and they both weren't nasty but not friendly either. Then I went to pay and they both rolled their eyes at me like I wss the worst person for existing. Good store just depends on which people help you I guess.
  • KG
    Krissy Gray
    Dec 22, 2025
    5.0
    Been in several times over the last year for phones, laptops, and now Christmas gifts and they are always so knowledgeable and helpful! Every employee I’ve dealt with has been so kind and personable and help me get the best deal and products. Thank you!
  • FB
    Frank B
    Dec 21, 2025
    1.0
    I'm not sure how this place is clinging on to life. There were more employees than customers on my visit. I walked the entire store and not a single one of them interacted with me.

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy in Sandusky, OH?

Best Buy in Sandusky offers TVs, computers, appliances, cameras, and more, along with expert advice and Geek Squad support.

What are the store hours for Best Buy at 4210 Milan Rd, Sandusky?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.