Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for being rude or unresponsive.
Installation Issues
Numerous complaints about installation services, including missed appointments and poor execution of installations.
Product Availability
Customers reported issues with product availability and pricing inconsistencies, particularly with open box items.
Store Environment
Feedback indicates a need for improved store cleanliness and organization, with some customers noting a lack of assistance from staff.
Positive Experiences
Several customers highlighted positive interactions with specific employees who provided exceptional service.
TW
Teresa Wittmer
Nov 15, 2025
5.0
Mike is awesome! So patient and Great Human being. Tentative to your concerns.
IG
Itz Gypsy
Nov 7, 2025
1.0
Went to go in to buy some cards I was looking for a specific set, I asked employee, if they had any, he had the last one on the counter I seen it and told me that one was his, I seen no receipt, so are employees aloud to back stock for themselves??? Or purchase high demand items on the clock?? Give everyone a fair chance to get product. 1 star is staying and I won’t be returning for anything in the future. I was about to upgrade my tv from Best Buy as well, Hope the $13.99 was worth it!!
MF
M F
Oct 30, 2025
5.0
Shout out to Michael S. from the Geek Squad! He not only helped me figure out the best route to repair my laptop screen but went above and beyond to save my data. I had a very important folder that was still on my broken laptop, which had already been packaged and ready to ship to Apple—Michael caught it just in time and stayed late to make sure I had everything I needed.
He was incredibly kind, patient, and helpful both times I met him. His customer service skills are unmatched. I highly recommend him, and corporate, if you’re reading this, please give him a raise!
MF
Mike F
Oct 29, 2025
5.0
Had several questions. Dealt with Nick. Very professional and patient.
JO
John Ochenduski
Oct 12, 2025
5.0
They always have what I need. The staff was great.
What products and services can I find at Best Buy in Sandusky, OH?
Best Buy in Sandusky offers TVs, computers, appliances, cameras, and more, along with expert advice and Geek Squad support.
What are the store hours for Best Buy at 4210 Milan Rd, Sandusky?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Sandusky offer curbside pickup or in-store shopping?
Best Buy offers in-store shopping and curbside pickup services are currently not available.
Can I get my electronics repaired at Best Buy Sandusky?
Yes, Best Buy provides service repair and Geek Squad support for electronics.
What payment methods are accepted at Best Buy in Sandusky?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Where is Best Buy located in Sandusky, Ohio?
Best Buy is located at 4210 Milan Rd, Sandusky, OH 44870, USA.
Are there any food options near Best Buy Sandusky?
Yes, nearby restaurants include Cracker Barrel Old Country Store, McDonald's, Jimmy John's, Wendy's, and Lee's Famous Recipe Chicken, perfect for grabbing a meal before or after your visit.
What automotive services are available near Best Buy Sandusky?
Nearby automotive services include Mr. Tire Auto Service Centers, AAA Sandusky for roadside assistance, and Firestone Complete Auto Care for tire and auto repair needs.
Can I find beauty or spa services near Best Buy in Sandusky?
Yes, Nails by Kierra, Hair By Kim, and Ming Spa are nearby for beauty and spa treatments.
Are there any other retail or shopping options close to Best Buy Sandusky?
Yes, nearby retail options include Herman's Furniture Inc, Clothes Mentor Sandusky, Elder-Beerman department store, Deb Shops, Spirit Halloween, and Amy's Hallmark Shop.