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Brand Certified

Verizon

4.5
(284 reviews)

Business Details

2789 E State St, Salem, OH
44460, United States
(330) 476-2882
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Salem, OH. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2789 E State St, Salem, OH
44460, United States

Hours

Reviews

4.5
284 reviews
5 stars
240
4 stars
9
3 stars
6
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Daniel, Cam, and Josh.

Sales Experience

Customers appreciated the thoroughness and professionalism of the sales team, noting that they took the time to explain options and ensure satisfaction.

Mixed Experiences

While most reviews were positive, there were a few negative experiences related to specific staff members and customer service issues.

Efficiency

Several reviews highlighted the quick and efficient service provided, with customers often being in and out promptly.
  • JH
    Joe Hartzell
    Jan 14, 2026
    5.0
    Parker is top notch.
  • RD
    Robert Devon
    Dec 12, 2025
    4.0
    Easy process, only wish the service and prices were more explained.
  • DP
    Denise Pethtel
    Dec 1, 2025
    5.0
    Kind and courteous. Very knowledgeable and helpful
  • CR
    Camryn Riley
    Nov 8, 2025
    5.0
    I switched my line from AT&T to Verizon after a terrible week-long experience with AT&T — my phone had no service for 7 days. Parker at the Salem Verizon store was amazing! He went above and beyond to get my phone activated and my service working again. He was patient, knowledgeable, and genuinely cared about getting everything fixed. I’m so relieved to finally have working service again. Thank you, Parker, for making the switch to Verizon such a positive experience! Noah was also very informative about the Verizon bundles and internet!
  • SH
    Sean Hart
    Nov 4, 2025
    5.0
    Great service from a helpful and knowledgeable team

Frequently Asked Questions About Verizon

What type of products can I find at Victra Verizon Authorized Retailer in Salem, OH?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.

What services does Victra Verizon Authorized Retailer provide?

Services include new lines, upgrades, new devices, and accessories, with in-store pickup available.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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