Verizon

4.5
276 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Salem, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2789 E State St, Salem, OH
44460, United States

Hours

Reviews

4.5
274 reviews
5 stars
232
4 stars
7
3 stars
6
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of employees like Daniel, Josh, and Cam.

Positive Experiences

Overall, customers reported positive experiences, highlighting the friendly atmosphere and efficient service at the store.

Mixed Reviews

While most feedback was positive, some customers reported negative experiences, particularly with specific staff members and issues with service.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to explain options clearly, contributing to a satisfying shopping experience.

Appointment Scheduling

Customers appreciated the convenience of scheduling appointments online and found the process helpful.
  • CR
    Camryn Riley
    Nov 8, 2025
    5.0
    I switched my line from AT&T to Verizon after a terrible week-long experience with AT&T — my phone had no service for 7 days. Parker at the Salem Verizon store was amazing! He went above and beyond to get my phone activated and my service working again. He was patient, knowledgeable, and genuinely cared about getting everything fixed. I’m so relieved to finally have working service again. Thank you, Parker, for making the switch to Verizon such a positive experience! Noah was also very informative about the Verizon bundles and internet!
  • SH
    Sean Hart
    Nov 4, 2025
    5.0
    Great service from a helpful and knowledgeable team
  • CR
    Cathy Robinson
    Jul 16, 2025
    5.0
    Daniel at the Salem, OH Verizon store was extremely helpful, competent, knowledgeable and professional. A great asset to the Salem store!
  • PG
    Professional Gunk
    Jul 14, 2025
    5.0
    I worked with Daniel Walker on phone upgrades this weekend and it was the best Verizon experience I have had in years of working with Verizon. He knows his business is a a consummate professional. He compared plans and phones with me and truly listened to my needs and wants. It never seemed like he wanted to hurry me or upsell. I have been in sales for 20+ years and can say Daniel is a strong salesman who makes sure his customers are informed, respected and satisfied. I saw how his manager and colleagues interacted with people while I was these and they all acted like professionals. I would recommend this store and Daniel in particular to anyone.
  • RM
    Robbie Meredith
    Jun 24, 2025
    5.0
    Dan was a wonderful salesman 1000%professional

Frequently Asked Questions About Verizon

What type of products can I find at Victra Verizon Authorized Retailer in Salem, OH?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.

What services does Victra Verizon Authorized Retailer provide?

Services include new lines, upgrades, new devices, and accessories, with in-store pickup available.