Many customers praised the friendly and helpful staff, particularly at the security gate and during the loading process.
Efficiency
While some reviews noted quick unloading and loading times, others reported significant delays, indicating inconsistency in service speed.
Parking Issues
Multiple reviews highlighted the lack of overnight parking and difficulties finding parking, especially for truck drivers.
Customer Service
There were mixed reviews regarding customer service, with some customers experiencing rudeness from staff, particularly security personnel.
Pickup Experience
Customers generally found the pickup process to be efficient and straightforward, although some noted a lack of clear signage.
FL
Fernando Lopez
Dec 23, 2025
1.0
Most Best Buy stores have a limited number of ranges on display. The employee from a local store told me to go to the warehouse to see ranges in-person and decide which one I like. I went on the website to see if this was an option and the website states. "Visit this store to see ranges on display and available to buy." See screenshot attached.
Turns out the warehouse does not offer this option. Okay. I can live with that, but I explained what the website said to a gentleman at the order pick up window and he said "I'm on our website a lot, and it does not say that."
He could've just said "sorry, the website is wrong" or "I'll pass your feedback along", even if he did not intend on doing so.
I drove an hour round trip just be told I was making stuff up.
OO
Omari
Nov 26, 2025
5.0
Guard 💂 very nice people, and friendly, clean restroom, unload about 2hrs, no overnight parking
FF
franky fernandes
Sep 19, 2025
5.0
Been here 2 times fast unloading .. very nice people security and in the office… no overnight parking.. pilot 1miles but busy all the time
CB
Churese baines
Aug 28, 2025
3.0
The guard lady had a stank. Yard dog was nice. The lady on the inside was nice. I arrived at 5 o'clock. Did not get to the dock until 540am .Did not finish getting unloaded until 1112am. Has a nice clean restroom. No overnight #trucking#parking
Frequently Asked Questions About Best Buy Warehouse
What are the operating hours of Best Buy Warehouse in Richfield, OH?
Best Buy Warehouse is open Monday through Saturday from 9:00 AM to 7:00 PM and is closed on Sundays.
Where is Best Buy Warehouse located in Richfield?
Best Buy Warehouse is located at 3019 Columbia Rd, Richfield, OH 44286, United States.
What types of products or services can I expect at Best Buy Warehouse?
Best Buy Warehouse offers electronics, computers, photo shop services, appliances, and telephone products.
How can I contact Best Buy Warehouse for inquiries or support?
You can contact Best Buy Warehouse by calling +1 330-626-6770.
Is Best Buy Warehouse open on Sundays?
No, Best Buy Warehouse is closed on Sundays.
What is the time zone for Best Buy Warehouse?
Best Buy Warehouse operates in the America/New_York time zone.
Are there any nearby freight and cargo services close to Best Buy Warehouse?
Yes, nearby freight and cargo services include FedEx Ground, K&R Shipping Logistics, and FedEx Home Delivery, which could be useful for shipping or receiving products.
What other services can customers find near Best Buy Warehouse that could be convenient?
Customers can find services like Walt Kucharski Septic Service, Inc. for plumbing and septic needs, and Exit 11 Truck Tire Service for automotive repairs nearby.
Are there any financial institutions near Best Buy Warehouse?
Yes, Certain Pay, a bank, is located nearby which could assist customers with financial transactions.
What businesses close to Best Buy Warehouse might be helpful for construction or industrial needs?
Nearby businesses include All Tower Crane LLC for industrial equipment rental and Fiorilli Construction Inc. for construction and engineering services, useful for customer projects or partnerships.