Geek Squad

3.8
51 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2782 Taylor Road Ext, Reynoldsburg, OH
43068, United States

Hours

Reviews

3.8
51 reviews
5 stars
26
4 stars
10
3 stars
4
2 stars
2
1 star
9
  • DG
    Dr. Gail Goldman
    Nov 8, 2025
    4.0
    I received good service, however, I made an appointment and arrived on time. The rep took someone who walked in and who did not have an appointment. She should have asked those who were standing in line if they had an appointment first, and checked the board for their name. If she had done so, she would have known the person who walked in was not next. How did I know he did not have an appointment ahead of me, I heard their conversation and he stated he walked in. I did share my concern with a rep on the floor. I’m not sure if a supervisor was available but nothing happened. I scheduled two hours from the time I was available. If an appointment wasn’t honored, I could have walked in two hours earlier.
  • AF
    Atomsk Fucks
    Oct 19, 2025
    5.0
    Troubleshot the issue from start to finish, and explained excellently the issue
  • YN
    Y. N.
    Aug 11, 2025
    5.0
    Great Service/Experience with Reynoldsburg Geek Squad Associates: James, Kaylynn, & Shawn. An extra "Kudos" to James for the superior customer service, knowledge, and professionalism that he demonstrated on: 8.9.2025 and then again today. A Night & Day difference between the Best Buy store experience and the Geek Squad team.
  • JL
    Joe Ann Lucas
    Jul 3, 2025
    1.0
    Once again I have received awful service from Geek Squad. For the second time they cancelled my appointment they told me they would certainly keep. Their window of arrival time is 7-7. So it is a major inconvenience when they do not show. I am scheduled once again. When they cancel you have to wait over a week to be rescheduled. My installation will not take long at all, it’s just getting them to come. Of course they have charged me for this service almost a month ago. Poor customer service.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Reynoldsburg offer?

Geek Squad at Best Buy provides tech repair, setup, and support services. You can schedule service either in store or online.

Where is Geek Squad in Reynoldsburg located?

Geek Squad is located at 2782 Taylor Road Ext, Reynoldsburg, OH 43068, USA.