I received good service, however, I made an appointment and arrived on time. The rep took someone who walked in and who did not have an appointment. She should have asked those who were standing in line if they had an appointment first, and checked the board for their name. If she had done so, she would have known the person who walked in was not next.
How did I know he did not have an appointment ahead of me, I heard their conversation and he stated he walked in. I did share my concern with a rep on the floor. I’m not sure if a supervisor was available but nothing happened.
I scheduled two hours from the time I was available. If an appointment wasn’t honored, I could have walked in two hours earlier.
AF
Atomsk Fucks
Oct 19, 2025
5.0
Troubleshot the issue from start to finish, and explained excellently the issue
YN
Y. N.
Aug 11, 2025
5.0
Great Service/Experience with Reynoldsburg Geek Squad Associates: James, Kaylynn, & Shawn. An extra "Kudos" to James for the superior customer service, knowledge, and professionalism that he demonstrated on: 8.9.2025 and then again today. A Night & Day difference between the Best Buy store experience and the Geek Squad team.
JL
Joe Ann Lucas
Jul 3, 2025
1.0
Once again I have received awful service from Geek Squad. For the second time they cancelled my appointment they told me they would certainly keep. Their window of arrival time is 7-7. So it is a major inconvenience when they do not show. I am scheduled once again. When they cancel you have to wait over a week to be rescheduled. My installation will not take long at all, it’s just getting them to come. Of course they have charged me for this service almost a month ago. Poor customer service.
What services does Geek Squad at Best Buy in Reynoldsburg offer?
Geek Squad at Best Buy provides tech repair, setup, and support services. You can schedule service either in store or online.
Where is Geek Squad in Reynoldsburg located?
Geek Squad is located at 2782 Taylor Road Ext, Reynoldsburg, OH 43068, USA.
What are the operating hours of Geek Squad at Best Buy Reynoldsburg?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
How can I contact Geek Squad at Best Buy in Reynoldsburg?
You can contact Geek Squad at Best Buy Reynoldsburg by calling +1 614-863-3442.
Does Geek Squad Reynoldsburg have any special deals or promotions?
Yes, they have Black Friday Deals. More details can be found on their website.
Can I schedule Geek Squad services online for the Reynoldsburg location?
Yes, you can schedule Geek Squad services online through their website or in store.
Is there a Best Buy store near Geek Squad in Reynoldsburg?
Yes, Geek Squad is located inside or very near the Best Buy store at 2782 Taylor Road Ext in Reynoldsburg, Ohio, making it convenient to shop for electronics and get tech support in one visit.
What hotels are nearby Geek Squad in Reynoldsburg for out-of-town customers?
Nearby hotels include Holiday Inn Express & Suites Columbus East - Reynoldsburg, Fairfield Inn & Suites, and Home2 Suites By Hilton, providing convenient accommodations for customers visiting the area.
Are there any good dining options near Geek Squad at Best Buy Reynoldsburg?
Yes, there are several dining options nearby such as Buffalo Wild Wings, Guapos Tacos, and Pardon My Cheesesteak where customers can grab a meal before or after their visit.
What other stores are close to Geek Squad at Best Buy Reynoldsburg where I can shop or access services?
Nearby stores include Walmart Grocery Pickup and Delivery, Walmart Vision & Glasses, Sams Club, Amy's Hallmark Shop, and T-Mobile, offering a variety of shopping and service options.