Feedback on customer service is mixed, with some praising helpful staff while others report rude and unhelpful interactions.
Product Availability
Many customers expressed frustration over items being out of stock or needing to be ordered online instead of being available in-store.
Geek Squad Experience
Experiences with Geek Squad vary widely, with some customers praising their efficiency while others report long wait times and poor service.
Store Staffing
Several reviews highlight inadequate staffing levels, leading to long wait times for assistance and checkout.
Overall Satisfaction
While some customers have positive experiences and appreciate the service, many express disappointment and frustration, indicating a need for improvement.
NC
Neysha Crawford
Nov 16, 2025
5.0
Very friendly service during my multiple visits. And I'm so happy to know they recycle old electronics and batteries. I was today years old when I found out 😅
DG
Dimitrius Greene
Nov 15, 2025
5.0
Went in for a refrigerator and the salesman was very knowledgeable and helpful .the atmosphere was very good. The price was right in my range. The salesman made sure I got what I needed. Samsung
AC
Amy Crumwell
Nov 11, 2025
1.0
Today is the third time best buy sent a technician to my house to fix my dryer that is under warranty & it is still not fixed. You may want to reconsider before you make a purchase from best buy
TS
Toni Stclair
Oct 31, 2025
1.0
Most awful custom service ever! I despise this place. Said they would deliver my washer on Wednesday between 3 n 7p. They call me at 1p n say they r at my place. I was at work. I said u arnt supposed to be there yet. Driver was like too bad we will come back Saturday. I said I need it now Lowes was going to deliver to me 2 days sooner than u guys. He's just rude to me n says Saturday lady. I said this isn't my fault worker at best buy said Wednesday 3 to 7. I called customer service explained what happened they told me ok soonest we hv is Saturday. I said I hv kids been without a washer for a week please I need it before Saturday. I could hv went with Lowes I hv before never had this problem. He said ok we will refund go with Lowes I said how long will that take he said 7 to 10 business days I said he didnt take 7 to 10 for ya all to take my money! Rudest ppl I hv ever dealt with then Saturday they didnt even set up my appointment at all this time! I was irrate by this time.My friend said same thing happened to her with them. This is the best buy in Reynoldsburg. They r the absolute 💯 worst place I've ever dealt with! Im thinking about calling the better business bureau on them. I shouldn't be getting treated this way by a business I just gave my entire paycheck to!!! Custom service hung up on me 3 times.🤬🤬🤬
LO
Laurence OfNYC
Oct 26, 2025
1.0
Came here for an Insta360 GO3s. Not in stock. In fact, most of the time you stop by here, things will not be in stock. I don't want to give amazon all my money. But Best Buy is not making it hard enough for me not to. Such a damn shame
What types of products can I shop for at Best Buy Reynoldsburg?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy Reynoldsburg.
What are the store hours for Best Buy on weekdays?
Best Buy Reynoldsburg is open from 10:00 AM to 9:00 PM Monday through Friday.
Is Best Buy Reynoldsburg open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 8:00 PM.
Does Best Buy Reynoldsburg offer curbside pickup?
Best Buy Reynoldsburg offers curbside pickup services for convenient order collection.
Can I get Geek Squad support at this Best Buy location?
Yes, Geek Squad support is available at Best Buy Reynoldsburg to assist with tech and repair needs.
What payment methods are accepted at Best Buy Reynoldsburg?
Best Buy accepts debit cards and checks and does not require cash-only payments.
Is electronics recycling available at Best Buy Reynoldsburg?
Yes, Best Buy offers electronics recycling services at this location.
What local accommodations are near Best Buy Reynoldsburg?
Nearby hotels include Holiday Inn Express & Suites Columbus East - Reynoldsburg, Fairfield Inn & Suites, and Home2 Suites By Hilton, which are convenient for visitors and customers traveling to Best Buy.
Where can I find places to eat near Best Buy Reynoldsburg?
Nearby dining options include Buffalo Wild Wings, Pardon My Cheesesteak, Guapos Tacos, Olive Garden, and IHOP for a variety of food choices before or after your visit.
What nearby stores can I visit along with Best Buy Reynoldsburg?
You can also visit nearby stores such as Sams Club, T-Mobile, Uptown Cheapskate, Amy's Hallmark Shop, Babies"R"Us, and Petco Animal Supplies for more shopping options.