Business Details
1157 Young Street, Portsmouth, OH
45662, United States
Certified by Verizon • Feb 22, 2026
(740) 354-8822
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Portsmouth, OH. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
224 reviews
5 stars
182
4 stars
12
3 stars
10
2 stars
5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and attentive, with specific mentions of employees like Jamie, Jake, and Hannah for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported negative experiences, particularly with certain employees like Alex and Jeff, indicating inconsistency in service quality.
Sales and Promotions
Several reviews highlighted successful deals and savings facilitated by staff, although there were complaints about misleading information regarding costs and promotions.
Store Environment
Customers appreciated the friendly atmosphere and quick service, but some noted issues with wait times and staffing levels during busy periods.
- SMSarah Morris4 days ago5.0Stop by the Portsmouth Verizon location, those ladies in there will not let you down, they go above & beyond to meet your needs! Sarah is a Gem she is friendly & literally goes over every step of the sale with you & sets up your new device before letting you leave the store. Looking for great customer service experience. Go to 1157 young street and see Sarah. Thanks again Sarah for your help!
- MBMarybeth Born5 days ago5.0Best store EVeR!!!
- DBDevin BrightFeb 10, 20265.0Sarah and Hailey went above and beyond the call of duty i show up with just minutes on the clock with 6 phones and none of them working im ready to give up, on life, on the phones, on everything! Only for these two absolute wizards of their craft to come in and save me from an abusive and petty ex that keeps shutting all my accounts down and tracking my whereabouts, so they fixed me up good, got me everything i needed and now my ex has no way of tracking me anymore, no more slashing my tires, or egging and keying my car! Thank you sarah and hailey from Verizon in Portsmouth! Thank you so much! You are my heros! 🦸♂️🦸♂️
- CMChad MasonFeb 8, 20265.0I came in to theThe Verizon Portsmouth Ohio, all though I was a bit intimidated with the whole credit check and application process, Sarah and Mary made me feel right at home and handled each step and got me the phone I wanted but couldn't really afford.Customer service is hard to find. It was a blessing to receive customer service from those two women, Thank You Sarah, and Mary
- BWBrandon WhiteJan 30, 20265.0Sarah at the portsmouth Verizon store is amazing she set up everything got my business account and broke down every little thing for me. I highly recommend her services
Frequently Asked Questions About Verizon
What products can I find at the Victra Verizon Authorized Retailer in Portsmouth, OH?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services does the Victra Verizon store provide?
The store provides new lines, upgrades, new devices, and accessories services.
What are the store hours for the Victra Verizon location in Portsmouth?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does the Victra Verizon store offer in-store pickup?
Yes, the store offers in-store pickup services.
What payment options are accepted at Victra Verizon?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Victra Verizon located near other mobile phone stores in Portsmouth?
Yes, nearby mobile phone stores include Verizon, Wireless Partners - Portsmouth, AT&T, and Cricket Wireless Authorized Retailer, making it easy to compare options or find additional services.
Are there dining options near the Victra Verizon store?
Yes, nearby dining options include Burger King, Rally's at 1111 Monroe, Little Caesars, Cantina Ixtaccihuatl, Jimmy's Pizza, Silver Palace, and Jim Dandy Drive In for a variety of meals before or after your visit.
Where can I get automotive services near the Victra Verizon store?
Nearby automotive services include Magic Tunnel Express Car Wash, Take 5 Car Wash, and O'Reilly Auto Parts for car washes and automotive parts.
How can I contact the Victra Verizon store or learn about current offers?
You can call them at +1 740-354-8822, email Info@victra.com, visit their website at https://victra.com/stores/oh-portsmouth, or check out their latest offers at https://victra.com/deals.
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