Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Port Clinton, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
246 reviews
5 stars
214
4 stars
12
3 stars3
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Larissa, Brittany, and Nathan.
Staff Knowledge
Numerous reviews highlighted the staff's expertise in handling phone upgrades and technical issues, making the process smooth and efficient.
Negative Experiences
Some customers reported negative experiences with rude staff and unethical sales practices, particularly regarding upselling and billing issues.
Wait Times
Several reviews mentioned long wait times due to understaffing, which affected the overall customer experience.
Store Management
There were complaints about poor management and lack of follow-up from management regarding customer issues.
- JJjpbrough2Oct 6, 20255.0Very helpful in setting up my new phone.
- MCMoira CrabtreeSep 28, 20251.0Christy was extremely rude while telling (not explaining) their policy of allowing customers to walk away ( leave the store) in the middle of being helped, then employees (in this case, Larissa) can start serving someone else. According to Christy, this is done so they can “service more people.” However, when the original customer returns, Larissa immediately resumes helping them without saying anything to the current customer—in this case, me—leaving me sitting there confused about what was happening. When I said I was leaving because of how poorly I was treated, Christy responded, “GOOD, have fun!” If this is how the store is being managed, it’s completely unacceptable. This is not how you treat paying customers—the very reason you have a job in the first place.
- BRBriar RohrerSep 20, 20255.0Helped me with everything I needed and just very helpful all around
- JBJon BoggsJul 31, 20255.0Friendly, helpful staff.
- DDDo dirtJul 21, 20255.0Make sure I was taken care of. It didn’t take that long although sometimes it might.
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon in Port Clinton, OH offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Port Clinton?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which brands can I find at the Verizon store in Port Clinton?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
Does Verizon in Port Clinton offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
What payment options are accepted at Verizon in Port Clinton?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle electronics at Verizon in Port Clinton?
Yes, this Verizon location offers electronics recycling services.
How can nearby businesses like Lakeshore One complement my visit to Verizon in Port Clinton?
After visiting Verizon, you can check out Lakeshore One for electronics, automotive needs, or software development services, making it convenient to handle multiple tech and automotive needs in one area.
What dining options are near the Verizon store in Port Clinton?
Nearby restaurants such as Nagoya Hibachi Express for Japanese cuisine and Casa Las Palmas for Tex-Mex offer great spots to dine before or after your visit.
Are there any wellness or beauty services close to Verizon in Port Clinton?
Yes, you can visit places like D-Edge Tanning, Island Tan at the Lake, and Salon 53 for tanning and salon services near Verizon.
Is there lodging nearby if I am visiting Verizon from out of town?
Sleep Inn & Suites Port Clinton and Sleep Inn & Suites hotels are located nearby, offering convenient accommodation options.