With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Ontario store today.
Location
Cricket Wireless Authorized Retailer
339 N Lexington Springmill Rd Ste 145, Ontario, OH
Joe received numerous accolades for his exceptional customer service, being described as friendly, helpful, and knowledgeable.
Efficiency
Many customers praised the quick and efficient service provided, particularly in switching carriers and setting up new devices.
Sales Experience
While most reviews highlighted positive experiences, one customer reported a negative experience with upselling and long wait times.
Recommendations
A significant number of customers highly recommended the store and specifically Joe for his assistance and service.
Atmosphere
The store was noted for its friendly and welcoming atmosphere, contributing to a positive customer experience.
MX
Mal X
5 days ago
5.0
Joe was very nice as always and kept the whole process smooth and easy! Prices are also very reasonable i recommend this retailer!
AL
Angelina Lopez
5 days ago
5.0
Best service with Joe at cricket in Mansfield I’ve ever had yall go see him he’s reliable and fast go see him yall
JC
Jim Cantrell
Oct 21, 2025
1.0
I guess Joe is a great guy judging from other reviews. Unfortunately I didn't have an opportunity to talk with him. I had waited almost half an hour waiting for him to take care of other customers. I thought he was nearly done when he told me it would be another five minutes. Then he told the customers he was waiting on who didn't speak a word of English that they still had ninety dollars credit from wherever the money was coming from and proceeded to try to sell them everything in the store that would fit in the budget. After another twenty minutes and no end in sight I walked out. I try to avoid doing business with salespeople who lie to me.
FS
Frank Stoldt
Oct 11, 2025
5.0
Thank you I had an excellent service was excellent and I had questions and he was be able to answer them thank you very much
EG
Eric Getter
Oct 8, 2025
5.0
I switched from government service Joe is amazing made every thing simple and so easy