Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Oberlin, OH. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Devin, Anthony, and Andrew.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints about unprofessional behavior and unresolved issues, particularly regarding billing and service activation.
Store Environment
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Product Knowledge
Customers appreciated the staff's expertise in helping them choose and set up new phones, with several reviews emphasizing the staff's ability to solve problems efficiently.
DR
Diana Roose
Dec 24, 2025
5.0
Good job. Thanks!
LT
Lex T
Dec 20, 2025
5.0
The two ladies working were very nice, friendly and knowledgeable! They helped set up, activate my new phone and answered all my questions. The level of customer service received was excellent. They both deserve a raise and something extra for working the holiday season. I prefer going to this location over the Verizon corporate location in Elyria.