Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Norwalk store today.
Location
Cricket Wireless Authorized Retailer
201 Milan Ave Ste 4, Norwalk, OH
44857, United States
Hours
Reviews
4.4
46 reviews
5 stars
35
4 stars
3
3 stars
3
2 stars
2
1 star
3
- SWSamantha WhittJan 4, 20261.0My phone is having an issue on and off with a part of the screen not working. I called Cricket customer service and since it was within the 7 day window since I bought the phone, they said there would be no issues returning the phone to the store I bought it from. In store the workers told me on the first day I need my receipt and box the phone came in and they could process my phone exchange then. I come in the next day with those and my phone and they tell me they "can't find the problem" so they cannot exchange it. I mentioned that I spoke to Cricket customer service and she told me that they're a third party store (?) so what they told me on the phone couldn't be upheld. The lady was very rude, defensive, and just seemed miserable that I was even talking to her. There was no need to imply that I was lying about the phone having problems, why would I exchange a working phone for the same exact model of working phone? I sort of asked and she got a way more professional tone and said "I'm not accusing you of lying. I hope you know that." There's no need to be so rude to your customers who just want to resolve the problem with their phone.
- JHJanice HeintzOct 20, 20255.0The manager, Dustin, is a great asset to the company. Every time I go in with a question, he is very knowledgeable, helpful, and polite.
- JRJoshoua Risner.Oct 16, 20255.0Very helpful and friendly
- RCRhena CannonMar 24, 20245.0Our Cricket store is located right in the city that we live in, nice to not have to travel out of town. So helpful if you have problems or questions about your phone, whenever I go into the store they always take the time to answer my questions and concerns. Have been with them for years and they are always very polite!
- MSMichelle SeipelJun 13, 20205.0Alicia was so helpful! She has so much patience. I appreciate the time that she took with me. Cricket was a great switch of phone service! Thank you!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Norwalk offer?
Cricket offers customizable unlimited talk, text, and data plans with no annual contracts to fit your lifestyle.
Where is the Cricket Wireless Authorized Retailer located in Norwalk?
Our store is located at 201 Milan Ave Ste 4, Norwalk, OH 44857.
What are the store hours for Cricket Wireless Authorized Retailer in Norwalk?
We are open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Cricket Wireless Authorized Retailer in Norwalk require a contract for its cell phone plans?
No, Cricket offers cell phone plans with no annual contract required.
How can I contact Cricket Wireless Authorized Retailer in Norwalk?
You can call us at +1 567-743-9999 for any inquiries or assistance.
Can I find Cricket Wireless Authorized Retailer in Norwalk online?
Yes, visit our website at https://www.cricketwireless.com/stores/oh/norwalk/201-milan-ave-ste-4 to learn more and access services.
Which nearby grocery stores can I visit near Cricket Wireless in Norwalk?
Mi Pueblo Mexican & Latino Groceries is a nearby supermarket and bakery where you can shop for groceries before or after your visit.
Are there any military recruiting centers near the Cricket Wireless store in Norwalk?
Yes, the Armed Forces Recruiting Center Norwalk and US Navy Enlisted Recruiting offices are located nearby and could be convenient if you're exploring military career options.
What other mobile phone stores are located near Cricket Wireless Authorized Retailer in Norwalk?
T-Mobile stores are also nearby, giving you additional options for mobile phone and telecommunications services.
What social media platforms can I follow Cricket Wireless on?
You can follow Cricket Wireless on TikTok at @cricketwireless, Facebook at facebook.com/128247494437159, Instagram at @cricketwireless, Twitter at @Cricketnation, and YouTube at @CricketNation.