Verizon

4.9
512 reviews

About

Cell Phone Store
TCC Norton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3200 Greenwich Road.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
3200 Greenwich Road, Norton, OH
44203, United States

Hours

Reviews

4.9
508 reviews
5 stars
486
4 stars
5
3 stars
3
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Nadim received numerous accolades for his exceptional service, being described as helpful, knowledgeable, and patient.

Staff Performance

Multiple employees, including Drew and Dominic, were praised for their professionalism and ability to assist customers effectively.

Store Atmosphere

Customers noted the store's cleanliness and welcoming environment, contributing to a positive shopping experience.

Efficiency

Customers appreciated the quick and efficient service, especially during busy times, with staff managing multiple customers seamlessly.

Problem Solving

Staff were recognized for their ability to resolve issues and provide solutions, enhancing customer satisfaction.
  • NM
    Nicholas Moore
    Nov 7, 2025
    5.0
    I called this store because they are local to me and I was experiencing a ridiculous tech issue that customer service was not able to assist me with. Shoutout to Patrick who was able to assist me in under 30 minutes and even stayed on the phone with me 10 minutes past close to make sure my issue was resolved. Thank you for going above and beyond for your customers! Exceptional customer service.
  • CM
    Christian Maynard
    Oct 23, 2025
    5.0
    Jason and Scott were cool
  • ML
    Mark Lightner
    Jun 20, 2025
    5.0
    Service was excellent. Nadim was very helpful with our phone upgrades and service switch.
  • LW
    Lisa Ward
    Jun 6, 2025
    5.0
    Our family is a long time customer at this Norton store. Nadim is always my go-to guy, he helped me transition from Android to the IPhone and always answers all my multiple questions. Today we upgraded our family plan and added a line, with two young ones in tow, we were there quite a while during the transition but he moved seamlessly between the customers without delay. I highly recommend Nadim and the Norton Verizon location. Satisfied customers, The Ward Family
  • SM
    sherre mayes
    May 25, 2020
    5.0
    Nadim Jabbow great service.

Frequently Asked Questions About Verizon

What types of products does Verizon at 3200 Greenwich Road offer?

Verizon offers smartphones, tablets, wireless devices, accessories like phone cases and chargers, smartwatches, and Verizon home internet services.

What are the Verizon store's hours of operation?

The Verizon store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.