Business Details
About
Cell Phone StoreTCC
TCC Norton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3200 Greenwich Road.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
508 reviews
5 stars
486
4 stars5
3 stars3
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Nadim received numerous commendations for his exceptional customer service, with many customers highlighting his helpfulness, knowledge, and ability to resolve issues efficiently.
Staff Professionalism
Customers consistently praised the professionalism and friendliness of the staff, particularly Nadim, Drew, and Dominic, who were noted for their patience and thoroughness.
Store Atmosphere
The store was described as clean and welcoming, contributing to a positive shopping experience for customers.
Product Knowledge
Staff members demonstrated strong product knowledge, effectively assisting customers with phone upgrades and plan changes.
Overall Satisfaction
Many customers expressed high satisfaction with their experiences, recommending the store for its excellent service and helpful staff.
- NMNicholas MooreNov 7, 20255.0I called this store because they are local to me and I was experiencing a ridiculous tech issue that customer service was not able to assist me with. Shoutout to Patrick who was able to assist me in under 30 minutes and even stayed on the phone with me 10 minutes past close to make sure my issue was resolved. Thank you for going above and beyond for your customers! Exceptional customer service.
- CMChristian MaynardOct 23, 20255.0Jason and Scott were cool
- JCJohn CollierApr 25, 20255.0Jason had great service!
- LRLaura RiggenbachJun 20, 20235.0Dominic was very helpful!
Frequently Asked Questions About Verizon
What types of products does Verizon at 3200 Greenwich Road offer?
Verizon offers smartphones, tablets, wireless devices, accessories like phone cases and chargers, smartwatches, and Verizon home internet services.
What are the Verizon store's hours of operation?
The Verizon store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store offer in-store pickup or curbside pickup?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
Where is the Verizon store located?
The Verizon store is located at 3200 Greenwich Road, Suite 71, Norton, OH 44203.
How can I schedule an appointment with the Verizon store?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What wireless carriers does Verizon compete with in the Norton area?
In the Norton area, Verizon competes with AT&T, T-Mobile, Cellular Sales, and Victra.
What brands of mobile devices are available at Verizon Norton?
Verizon offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Are there any nearby dining options close to the Verizon store?
Yes, nearby dining options include Wingstop for chicken wings, Georgio's Oven Fresh Pizza Co. for pizza, Mr. Hero for fast food, The Funky Truckeria for Latin American cuisine, Ming Garden for Chinese food, and Wendy's burger restaurant.
Is there a post office near the Verizon store that I could visit when running errands?
Yes, the US Post Office, United States Postal Service, UPS Access Point location, and Post Office-Norton are all nearby for your postal and shipping needs.
What other retail stores are located near the Verizon store?
Nearby retail stores include Acme Fresh Market, Hoffman’s Ace Hardware, Dollar General, Karen's Hallmark Shop, and CosmoProf for beauty supplies.