Many customers praised the staff for their caring and compassionate treatment of pets, especially during difficult times.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly with appointment scheduling and communication.
Pricing Concerns
Customers expressed concerns about high prices for services, with some feeling that the costs were excessive compared to other veterinary clinics.
Friendly Staff
The majority of reviews noted the friendliness and professionalism of the staff, contributing to a welcoming atmosphere.
Mixed Experiences with Vets
While some veterinarians received high praise, others faced criticism for their approach and communication, leading to mixed experiences among customers.
TF
Tabitha Fisher
4 days ago
5.0
I cannot say enough great things about this hospital and the staff. Dr. Adams is an amazing vet, the entire staff is incredibly caring. The girls at the front desk are always smiling and so caring. I have two huskies and I hardly trust anyone, but I know when I take my boys here they are in great hands. Thank you VCA!
BG
Bryan Girimont
Dec 31, 2025
5.0
Recently had a terrible dxpereincr at emergency vet, problem with my cat not resolved 500 dollars and 11 hours of waiting later. Came here two days later, and wow what a different experience (ofc this was scheduled not emergency but still). I was prewarned of the expectations (costs and different possible solutions -- my cat was backed up and hadn't pooped for a few days) prior to primary vet coming in. When primary vet came in, she didn't jump to automatic most expensive options of x rays and all kinds of testing but again prepared me for that possibility. Issue partially solved at appt and was given laxatives plus some to take home. Within a few hours of being home he pooped twice and is a very happy boy! And I couldn't believe to get out of there under $150 total. Could not imagine a better experience truly, and have been here in the past as well with never a bad experience. Would recommend them any day and im sure my cats would too! Thank you guys for helping my cat and my bank account!
BF
Brute Force
Dec 29, 2025
1.0
I was at the hospital there on York Road in North Royalton 2 weeks ago for my cat I was charged to do a fecal sample so the exam was never free it cost me $103 call my regular vet the only charge $ $41 and they sent it out to the same lab so the free exam was not free whatsoever you try calling California corporate the never returned your phone calls other voice mailbox is always full
MC
Maryanne Chubokas
Nov 23, 2025
5.0
Very good place to take your pet. They are very caring & loving towards animals. I will go back.
LM
Logan Miller
Aug 29, 2025
5.0
My cat was seen here by Dr. Adam's for at least 10 years. She was so amazing with her. She had kidney disease and with her help she lasted several years through it being so caring and patient with her. We had to put her down and they were so amazing with the process making sure we understood everything and put us at ease. They are a bit costly but if you want amazing care Dr. Adam's is totally worth it
Frequently Asked Questions About VCA York Royalton Animal Hospital
What types of animals does VCA York Royalton Animal Hospital treat?
VCA York Royalton Animal Hospital treats cats, dogs, pocket pets, rabbits, small mammals, avians, and exotic animals.
What are the operating hours of VCA York Royalton Animal Hospital?
The hospital is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 9:00 AM to 6:00 PM, and Saturday from 8:00 AM to 1:00 PM. It is closed on Sundays.
What payment options are accepted at VCA York Royalton Animal Hospital?
The hospital accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does VCA York Royalton Animal Hospital offer wellness and preventive care services?
Yes, they offer wellness exams, preventive medicine, immunizations, senior wellness, and a weight management program among other services.
Are emergency or specialized veterinary services available at this animal hospital?
The hospital provides general surgery, internal medicine, radiology, and hospice care among other specialized services, but it does not specify emergency services.
Where is VCA York Royalton Animal Hospital located?
It is located at 8029 York Rd, North Royalton, OH 44133, USA.
Can I get a free first exam for my pet at VCA York Royalton Animal Hospital?
Yes, new clients can access a free first exam coupon through their website.
What nearby dining options are available when visiting VCA York Royalton Animal Hospital?
Nearby you can find several restaurants including Antonio's Pizzeria LoSchiavo, Antonios pizza, Bangla Bazaar, Subway, Little Caesars Pizza, and Tony Maloney's.
Are there any beauty or grooming services near VCA York Royalton Animal Hospital?
Yes, Great Clips, Taj Beauty Salon, Unique Nails and Tan, and Blossom Shoppe Florist are nearby, offering a variety of salon and beauty services which might be convenient before or after your visit.
How can nearby real estate agencies benefit visitors to VCA York Royalton Animal Hospital?
Nearby real estate agencies like Howard Hanna and its agents (Matthew Lyons, Debbie Mottl, Jennifer Scocos, Ed Zubek, Valarie L. Fendrick, Tracy Marx) are available if you are looking for property services in the North Royalton area.