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Brand Certified

Verizon

4.7
(461 reviews)

Business Details

(330) 497-5889

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, North Canton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 6781 Wales Ave Nw.

Details

  • Curbside pickupNot available

Location

Verizon
6781 Wales Ave Nw, North Canton, OH
44720, United States

Hours

Reviews

4.7
461 reviews
5 stars
423
4 stars
6
3 stars
2
2 stars
0
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Andy, Angela, and Samantha for their exceptional service.

Knowledgeable Staff

Many reviews noted the staff's expertise and ability to explain options clearly, making the purchasing and troubleshooting processes easier for customers.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to customer service, particularly involving one employee, Heather, who was described as dismissive.

Efficiency

Customers appreciated the quick service and the ability of staff to resolve issues promptly, with several mentions of staff going above and beyond to assist.
  • JS
    Julia Saling
    Feb 17, 2026
    5.0
    Angela and Andy were both so very helpful. I had a phone replacement sent and struggled with activating the new phone. They helped walk me through thr process and even use their land line to call Asurian. I was so stressed before they helped me out. I will definitely keep coming back.
  • EC
    Eric Carter
    Feb 11, 2026
    5.0
    Wow I go to the store and the Sales rep Angela was Awesome, saved me some money on my account. Manager was helpful also!!!!! Way to go Verizon!!!!!
  • TS
    Tim Sanders
    Feb 9, 2026
    5.0
    I love the service and attention to detail I get from my man Andy Hagan.
  • LL
    Lynn Lezotte
    Feb 5, 2026
    5.0
    Helped me with my phone issues with great service & patience and took care of the problem relatively quick. Go see Andy!
  • AH
    Aubrey Held
    Jan 23, 2026
    5.0
    Great experience at this Verizon location. Andy went above and beyond to find the best promos and trade-in deals for my situation and genuinely cared about helping me save money—not just making a quick sale. Angela was also fantastic—very knowledgeable, confident, and efficient at her job. Highly recommend this team!

Frequently Asked Questions About Verizon

What types of products and services does Verizon Wireless Zone in North Canton offer?

Verizon Wireless Zone in North Canton offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and wireless service plans including 5G coverage for consumers and businesses.

What are the store hours for Verizon Wireless Zone in North Canton?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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