Business Details
5700 Youngstown Warren Rd, Niles, OH
44446, United States
Certified by Verizon • Feb 22, 2026
(330) 505-1766
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/ohio/niles/niles-285380
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Niles for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
549 reviews
5 stars
327
4 stars
70
3 stars
36
2 stars
23
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some customers praising individual employees for their helpfulness and others reporting rude or unhelpful interactions.
Sales Practices
Several reviews indicate aggressive upselling tactics and issues with billing practices, leading to customer dissatisfaction.
Staffing Issues
Customers frequently mention long wait times and understaffing, which negatively impacts their experience.
Product Knowledge
There are complaints about staff lacking knowledge about products and services, leading to confusion and frustration for customers.
- CJcarley jordanFeb 11, 20261.0so once i find he guys name hes being reported what he did was illegal. i went in there to try to get my old phone fixed right, and upgrated he then tried saying no i need to add another line , and all this other stuff well i said no and walked out and today we found out our bill was added to by a 5th line which i did not sign and pretty sure its illegal, so as soon as i am off work i am going to report this to someone who can handle this .. they illegally did this do not use this one, please i did not sign he did this when he had my account pulled up because he was mad he didnt get his commsions when i walked out because i wasnt falling for his scams ...i cant wait to report this to his boss today
- AMAdam MayerNov 25, 20255.0This location went above and beyond to fix problems caused by another store that wasn’t owned by Verizon.
- DHDeborah HolmesNov 15, 20255.010 out of 5. Would be a under statement. Love the helper so much. Thank you. Thank you so much
- APAlton PerkinsOct 29, 20251.0Employee never told me what I was paying for then swyped my card (wire fraud), signed my signature electronically with out my knowledge or consent (called forgery). Then came back out and said sorry we don't have it and you can't get your refund and it's already order and shipped when I never asked for a order or shipping. Reached out to the authorities and currently waiting for my attorney to call back.
- MRMaryAnna RichOct 16, 20255.0Thankgod for Terrence he is the best rep I ever worked with
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Niles offer?
The Verizon store in Niles offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and supports brands like Motorola, Kyocera, and TCL. They also provide business cell phones, tablets, mobile hotspots, and laptops.
What are the store hours for the Verizon store in Niles?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
Can I schedule an appointment or order online for the Niles Verizon store?
Yes, you can schedule an in-store appointment online or place an order for in-store pickup or delivery via their website.
Does the Verizon store in Niles offer same-day delivery or express pickup options?
Yes, the store provides in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What types of services does the Verizon store provide in Niles?
They offer mobile plans, wireless internet plans, and voice plans suitable for personal or business needs.
What payment methods are accepted at the Verizon store in Niles?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only transactions.
Is free Wi-Fi available at the Verizon store in Niles?
Yes, Verizon Niles offers free Wi-Fi for its customers in-store.
Which nearby dining options can customers visit before or after shopping at Verizon Niles?
Nearby restaurants include Olive Garden (Italian), Red Lobster (seafood), KFC and A&W (fast food), Panera Bread (cafe and bakery), Wendy's, and Hot Head Burritos (Mexican).
Are there any nearby retail and accessory stores near the Verizon Niles location?
Yes, customers can visit nearby stores such as Charming Charlie for fashion accessories, Plato's Closet for clothing, Bath & Body Works, and Big Lots for discount retail items.
What nearby services are available around Verizon Niles for additional customer convenience?
Nearby services include Great Clips for haircare, CheckSmart and Community Choice Stores for financial services, Western Union for money transfers, and Aspen Dental for dental care.
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Certified February 22, 2026Yext Knowledge Graph
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