Went in to get my macbook fixed. I got
a call the next day it’s done, great. I book my appointment to get it picked up and this young boy hands it to me and after around 5 seconds of scilence he says “want a run down of what happened” I of course say yes and told me they just ran some things. I try to turn on my macbook and it won’t so i tell him and they take it to the other room. He comes out 5 minutes later to NOW tell me that they couldn’t turn it on that it is a motherboard issue to take it somewhere else?? I’m just confused why i wasn’t informed about this before hand let alone letting me walk out with a still broke computer that i would not of known untill i left. Very unprofessional.
KC
Kc Cramer
Nov 15, 2016
4.0
Helpful cell phone class.
AG
Audrey Gorman
Jun 13, 2016
1.0
The Geek Squad / Best Buy is the largest waste of time and money. The "customer service" people send you to Geek Squad since apparently they can't do anything for anyone. What they dont tell you is they set appointments. Not that it matters bc they just allow any random person walk up and handle their issues. Understaffed, not knowledgeable and expensive. Huge waste of time unless of course you like wasting time and money.
What services does Geek Squad at Best Buy in Niles offer?
Geek Squad provides tech repair, setup, and support services. You can schedule service in-store or online.
Where is Geek Squad at Best Buy located in Niles?
Geek Squad is located at 5815 Youngstown Warren Rd, Niles, OH 44446, USA.
What are the operating hours for Geek Squad in Niles?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad in Niles?
You can reach Geek Squad at Niles by calling +1 330-544-1487.
Can I schedule a Geek Squad service online for the Niles location?
Yes, you can schedule Geek Squad services at the Niles Best Buy location online through their website.
Does Geek Squad in Niles offer computer and cell phone repair services?
Yes, Geek Squad offers computer repair, cell phone repair, data recovery, and other electronics repair services.
What is the Facebook page for Geek Squad in Niles?
You can visit the Geek Squad Niles Facebook page at https://www.facebook.com/216987272236419 or find them under the username 'GeekSquadNiles'.
What major retail store is Geek Squad located near in Niles?
Geek Squad is located near Best Buy, making it convenient for customers to shop for electronics and get tech support in one trip.
Are there dining options near Geek Squad at Best Buy in Niles?
Yes, nearby dining options include Plaza Agave (Mexican restaurant), Sam's Southern Eatery, Mizu Japanese Restaurant, Grill and Garden Cafe, Mad For Chicken Ohio, Wendy's, Dairy Queen, and Olive Garden.
What nearby stores and services can customers access when visiting Geek Squad in Niles?
Nearby stores and services include Flynn's Tire & Auto Service, Dick's Sporting Goods, UPS Access Point, Advance Auto Parts, PetSmart, nail salons like Island Nails and Victoria's Nails, and entertainment venues such as TNT Playhouse and Trumbull New Theatre.