Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Mount Orab, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 110 Glover Dr.
Customers consistently praised the outstanding customer service provided by staff, particularly highlighting Tyler and Mehdi for their knowledge, helpfulness, and professionalism.
Efficiency
Many reviews noted the quick and efficient service, with customers appreciating the fast resolution of their issues and the smooth process of upgrading or setting up new devices.
Knowledgeable Staff
Several customers remarked on the expertise of the staff, particularly Tyler and Mehdi, who were able to answer questions thoroughly and provide valuable information about plans and devices.
Mixed Experiences
While most feedback was positive, there were a few negative experiences mentioned, including issues with a new employee and a lack of management during busy times.
DR
Debbie Rummel
2 days ago
5.0
I had a great experience at verizon with Tyler
TB
Theresa Ball
4 days ago
5.0
I had a great experience. Tyler was very knowledgeable and helped with everything that I needed. Highly recommend!
HC
Heather Combs
5 days ago
5.0
Awesome customer service by Tyler R. Highly recommend.
WA
Wendy Anderson
6 days ago
5.0
Tyler R. helped us get new phones as well asgetting our old phones transferred. The whole process was quick, professional, and I saved some money.
AH
Allie hill
Feb 13, 2026
5.0
I had an outstanding experience at Verizon thanks to Tyler! From the moment I walked in, he was professional, knowledgeable, and genuinely eager to help. He took the time to answer all of my questions thoroughly, explained my options clearly, and made sure I felt confident in my decisions.
Tyler was patient, efficient, and went above and beyond to ensure everything was set up perfectly before I left. It’s rare to find someone who combines expertise with such great customer service, and he truly made the entire process smooth and stress-free.
I have absolutely no complaints — just appreciation for the excellent service. If you visit Verizon, I highly recommend asking for Tyler