Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Minerva, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
318 reviews
5 stars
273
4 stars
16
3 stars3
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of individual employees like Jenna, Freedom, and Dave.
Wait Times
Several reviews highlighted long wait times for service, indicating a need for more staff during busy periods.
Technical Support
Customers appreciated the technical support provided, especially in troubleshooting issues and setting up devices, although some noted that not all employees were equally knowledgeable.
Store Experience
The store environment was generally described as pleasant, but some customers expressed frustration with management and staffing levels.
- TPTravis Parks2 days ago5.0The staff were a huge help. Polite and professional. I would highly recommend going here if you need to switch carriers or get a new phone.
- SAShauna AshbaughNov 30, 20255.0Dave and Ryan where the best, Dave help me to get my own plan started and Ryan got me and all my kids phone set up, can’t thank you guys enough
- JMJoshua MossNov 23, 20255.0Devon, This guy is incredible. He walked us through everything, very knowledgeable guy and still made time to help other customers. I highly recommend!!
- TWTom WilliamsNov 18, 20255.0Ethan was helpful, knowledgeable, and patient
- IIIVYNov 10, 20255.0Dave and Ryan were most helpful and knowledgeable. Made the upgrade experience pain free!!
Frequently Asked Questions About Verizon
What products does Verizon at 231 N Market St offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Minerva?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.
Which brands are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory providers like Casemate and Otterbox.
Does Verizon in Minerva offer in-store pickup services?
Yes, Verizon offers in-store pickup for your convenience.
What payment options does Verizon accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What languages are supported at Verizon in Minerva?
Services are offered in both English and Spanish.
How can I schedule an appointment or manage my Verizon account?
You can use the My Verizon app available on the Apple App Store or visit their quick link to schedule services.
Are there any notable nearby places to visit when shopping at Verizon in Minerva?
Yes, Market Street Mercantile and Vintage Home antique stores are nearby, perfect for browsing unique finds before or after your visit.
Where can I grab food near Verizon in Minerva?
Your pizza shop Minerva is a nearby restaurant offering pizza and chicken, great for a meal before or after shopping at Verizon.
What local services can I find near Verizon in Minerva?
Nearby services include Market Street Salon for beauty needs and Minerva Police Department for public safety.