Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Minerva, OH. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
The staff is frequently praised for being helpful, knowledgeable, and polite, with many customers highlighting individual employees like Jenna, Freedom, and Dave for their exceptional service.
Wait Times
Several reviews mention long wait times and understaffing as a recurring issue, leading to frustration among customers.
Technical Knowledge
While many employees are noted for their expertise, some customers reported instances of staff lacking the necessary technical knowledge to resolve issues efficiently.
Overall Experience
Despite some negative experiences, the overall sentiment is positive, with many customers expressing satisfaction with their service and willingness to return.
TP
Travis Parks
Jan 10, 2026
5.0
The staff were a huge help. Polite and professional. I would highly recommend going here if you need to switch carriers or get a new phone.
SA
Shauna Ashbaugh
Nov 30, 2025
5.0
Dave and Ryan where the best, Dave help me to get my own plan started and Ryan got me and all my kids phone set up, can’t thank you guys enough
JM
Joshua Moss
Nov 23, 2025
5.0
Devon,
This guy is incredible. He walked us through everything, very knowledgeable guy and still made time to help other customers. I highly recommend!!
TW
Tom Williams
Nov 18, 2025
5.0
Ethan was helpful, knowledgeable, and patient
II
IVY
Nov 10, 2025
5.0
Dave and Ryan were most helpful and knowledgeable. Made the upgrade experience pain free!!