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Brand Certified

Verizon

4.6
(320 reviews)

Business Details

231 N Market St, Minerva, OH
44657, United States
(567) 666-4248
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Minerva, OH. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
231 N Market St, Minerva, OH
44657, United States

Hours

Reviews

4.6
320 reviews
5 stars
274
4 stars
17
3 stars
3
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being helpful, knowledgeable, and polite, with many customers highlighting individual employees like Jenna, Freedom, and Dave for their exceptional service.

Wait Times

Several reviews mention long wait times and understaffing as a recurring issue, leading to frustration among customers.

Technical Knowledge

While many employees are noted for their expertise, some customers reported instances of staff lacking the necessary technical knowledge to resolve issues efficiently.

Overall Experience

Despite some negative experiences, the overall sentiment is positive, with many customers expressing satisfaction with their service and willingness to return.
  • TP
    Travis Parks
    Jan 10, 2026
    5.0
    The staff were a huge help. Polite and professional. I would highly recommend going here if you need to switch carriers or get a new phone.
  • SA
    Shauna Ashbaugh
    Nov 30, 2025
    5.0
    Dave and Ryan where the best, Dave help me to get my own plan started and Ryan got me and all my kids phone set up, can’t thank you guys enough
  • JM
    Joshua Moss
    Nov 23, 2025
    5.0
    Devon, This guy is incredible. He walked us through everything, very knowledgeable guy and still made time to help other customers. I highly recommend!!
  • TW
    Tom Williams
    Nov 18, 2025
    5.0
    Ethan was helpful, knowledgeable, and patient
  • II
    IVY
    Nov 10, 2025
    5.0
    Dave and Ryan were most helpful and knowledgeable. Made the upgrade experience pain free!!

Frequently Asked Questions About Verizon

What products does Verizon at 231 N Market St offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Verizon in Minerva?

The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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