Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Milford’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
1,664 reviews
5 stars
1,522
4 stars
50
3 stars
26
2 stars10
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly mentioning individuals like Greg, Troy, and Nathan for their exceptional service.
Billing Issues
Several reviews highlighted significant problems with billing, including unexpected charges and lack of clarity regarding promotions, leading to customer frustration.
Store Experience
While many customers reported positive experiences in-store, some noted instances of unprofessional behavior from staff, which negatively impacted their visits.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, with many noting that employees provided thorough explanations and assistance.
- AIAustin Ivey3 days ago5.0Ashley bowman 5 ⭐️was super helpful and patient trying to give me the phone number that I wanted for my business. I’m very thankful and I will definitely be back.
- JMJackie MillerNov 23, 20255.0My daughter and I went to the Milford location yesterday and met with Aaron. I have never received more professional, thorough and personalized assistance at Verizon before....
- JMJan MooreNov 21, 20255.0Very good store. Very nice People ,always treated well and they are very knowledgeable... Any phone problem I've come up with? They have fixed on the same visit..
- KNKristina NadlerOct 27, 20251.0Do NOT switch to Verizon. This has been a nightmare from the second I placed the order. I went into the store to hopefully get my issues resolved face to face. I spent two hours in the store, was reassured several times all my promotions would be reflected in my bill, and a day later I receive a $500 bill and half the promotions aren’t on there! I never had a single issue with T-Mobile. What a terrible company.
- DKDebbie KoopmanOct 14, 20251.0⭐ 1 Star – Extremely Disappointed The customer service at the Milford Verizon store was completely unacceptable. The employees were disrespectful, unprofessional, and downright rude. I expect basic courtesy when I’m spending money — not attitude and eye-rolls. I won’t be returning and will take my business elsewhere where customers are actually valued.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Cellular Sales location at 250 Chamber Dr, Milford?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones can I purchase or upgrade at this Verizon store?
You can buy or upgrade smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Milford Cellular Sales location.
Do I need to make an appointment to visit this Verizon store?
No appointment is required, but you can call ahead to make one if you prefer.
What wireless services are offered at this Verizon Cellular Sales location?
Services include Verizon wireless plans, prepaid wireless, Hum smart car, home phone, home internet, mobile hotspot, and connected devices.
What forms of payment are accepted at the Verizon store in Milford?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Is in-store pickup available at this Verizon store?
Yes, in-store pickup is available for your orders.
What nearby restaurants can I visit before or after shopping at the Verizon store?
You can enjoy nearby restaurants such as Taco Bell, Roney’s, Rapid Fired Pizza, Gold Star Chili, Wendy’s, Red Robin Gourmet Burgers, Buffalo Wild Wings, Mint Bistro, and Subway.
Are there any coffee shops close to the Verizon Cellular Sales store where I can grab a drink?
Yes, Starbucks and Boba House are nearby coffee and smoothie shops where you can get beverages.
What healthcare facilities are near the Verizon store on Chamber Dr in Milford?
Nearby are UC Health Primary Care, UC Health Physicians Office Milford, Melissa K. Skupin, MD, and Family Allergy & Asthma for any medical needs.