Verizon

4.8
1672 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Milford’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
250 Chamber Dr, Milford, OH
45150, United States

Hours

Reviews

4.8
1,664 reviews
5 stars
1,522
4 stars
50
3 stars
26
2 stars
10
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly mentioning individuals like Greg, Troy, and Nathan for their exceptional service.

Billing Issues

Several reviews highlighted significant problems with billing, including unexpected charges and lack of clarity regarding promotions, leading to customer frustration.

Store Experience

While many customers reported positive experiences in-store, some noted instances of unprofessional behavior from staff, which negatively impacted their visits.

Product Knowledge

Customers appreciated the staff's knowledge about products and services, with many noting that employees provided thorough explanations and assistance.
  • AI
    Austin Ivey
    3 days ago
    5.0
    Ashley bowman 5 ⭐️was super helpful and patient trying to give me the phone number that I wanted for my business. I’m very thankful and I will definitely be back.
  • JM
    Jackie Miller
    Nov 23, 2025
    5.0
    My daughter and I went to the Milford location yesterday and met with Aaron. I have never received more professional, thorough and personalized assistance at Verizon before....
  • JM
    Jan Moore
    Nov 21, 2025
    5.0
    Very good store. Very nice People ,always treated well and they are very knowledgeable... Any phone problem I've come up with? They have fixed on the same visit..
  • KN
    Kristina Nadler
    Oct 27, 2025
    1.0
    Do NOT switch to Verizon. This has been a nightmare from the second I placed the order. I went into the store to hopefully get my issues resolved face to face. I spent two hours in the store, was reassured several times all my promotions would be reflected in my bill, and a day later I receive a $500 bill and half the promotions aren’t on there! I never had a single issue with T-Mobile. What a terrible company.
  • DK
    Debbie Koopman
    Oct 14, 2025
    1.0
    ⭐ 1 Star – Extremely Disappointed The customer service at the Milford Verizon store was completely unacceptable. The employees were disrespectful, unprofessional, and downright rude. I expect basic courtesy when I’m spending money — not attitude and eye-rolls. I won’t be returning and will take my business elsewhere where customers are actually valued.

Frequently Asked Questions About Verizon

What are the store hours for the Verizon Cellular Sales location at 250 Chamber Dr, Milford?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which brands of smartphones can I purchase or upgrade at this Verizon store?

You can buy or upgrade smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.