Verizon

5.0
315 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Middlefield, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 15624 W High St.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
15624 W High St, Middlefield, OH
44062, United States

Hours

Reviews

5.0
314 reviews
5 stars
312
4 stars
1
3 stars
0
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting the exceptional service provided by CJ and Luke.

Product Knowledge

The staff demonstrated a strong understanding of Verizon products and services, helping customers find the best plans and devices for their needs.

Efficiency

Many reviews noted the quick and easy process of getting new phones and resolving issues, with several customers mentioning being in and out of the store in under 15 minutes.

Value

Customers appreciated the great deals and savings offered, including high trade-in values and discounts on plans.
  • JI
    Jeffrey Lesnoski II
    Dec 11, 2025
    5.0
    Despite living near the Eastwood Mall in Niles, OH, I take the time to go to the Verizon in Middlefield to ensure I'll be helped by a friendly and knowledgeable staff. The store itself is always clean and welcoming. An employee by the name of Luke, is always my go to person at this location. He's always up to date on the newest phones, as well as being the most helpful in any technical troubleshooting I've needed help with. He takes his time to hear your problem in detail, as well as clearly explaining the issue at hand and how it can be resolved. My first time at the store with him there, he listened to me intently to give me offers for service and a phone that matched what I was looking and hoping for. Most importantly, he was honest and didn't push any products on me, just to make a sale.
  • SS
    Swatras
    Dec 11, 2025
    5.0
    Had a very good experience at this store, an associate named luke helped me with any questions i had and pointed me to the right plan and device options for me!
  • BV
    Brandy Vernon
    Dec 11, 2025
    5.0
    Luke was great at helping with my parental control issues an he made it super easy to understand!
  • BV
    B V
    Dec 11, 2025
    5.0
    Excellent customer service, Luke was very informative and helped me get my phone issues straighten out.
  • AA
    Andrew
    Dec 6, 2025
    5.0
    Todd and Luke were a huge help!

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Middlefield offer?

Verizon Wireless Zone in Middlefield offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device financing, and more, all supported by Verizon's network including 5G service for both consumers and businesses.

What are the store hours for the Verizon Wireless Zone in Middlefield?

The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sundays.