Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Medina, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
303 reviews
5 stars
272
4 stars
10
3 stars2
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the outstanding customer service, highlighting staff members like Aaron, Ashton, and Robert for their helpfulness and professionalism.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which contributed to a smooth purchasing experience.
Positive Experiences
Numerous customers reported having great experiences when upgrading or purchasing new phones, often mentioning the patience and thoroughness of the staff.
Mixed Feedback
While many reviews were positive, some customers expressed dissatisfaction with specific incidents, including issues with management and communication.
Store Environment
The store was described as comfortable and inviting, making customers feel welcome during their visits.
- TJTom JonesSep 21, 20255.0Awesome
- RBron baldwinJul 29, 20255.0Very best customer service always
- SBsheila baldwinJun 6, 20255.0Customer service is outstanding. I walked in and said I needed a new phone and walked out with my new phone totally functional. They transfered data, put on my screensaver and case. The best part was they reduced my monthly bill. The whole experience was great.
- SHSherry HooverJun 3, 20255.0Answered all our questions
- JGJan GilesSep 15, 20195.0Teresa made it very easy to upgrade phone and set up new rate plan. Made a task that we were dreading actually enjoyable. Thanks Teresa!
Frequently Asked Questions About Verizon
What kind of products does the Verizon store at 2736 Medina Road offer?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.
What are the store hours for Verizon in Medina, OH?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Does this Verizon store provide in-store pickup for online orders?
Yes, the store offers in-store pickup services for customers.
What payment options are accepted at the Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What languages are spoken at the Verizon store in Medina?
The store provides service in both English and Spanish.
Can I recycle old electronics at the Verizon store?
Yes, the store has an electronics recycling program available for customers.
What nearby dining options are close to the Verizon store?
Nearby dining options include Master Pizza for Italian food, One Eleven Bistro and 111 Bistro for American cuisine, Blimpie for fast food, Baskin-Robbins for ice cream, Dunkin' for coffee and donuts, and On Tap Medina for bar and grill dishes.
Are there gyms close to the Verizon store where customers can work out?
Yes, Mediterranean Fitness, Accelerated Fitness Medina, Breakfast Club Barbell, and Tru Barre Studio - Medina are nearby gyms and fitness centers.
What nearby places can assist customers with health and wellness?
Nearby health and wellness providers include Refresh Dental, HearingLife audiologist, Radiant Divine Medical Spa, and Planned Parenthood medical center.
How can nearby places like Master Pizza or One Eleven Bistro enhance my visit to the Verizon store?
After shopping at Verizon, you can enjoy a meal at nearby restaurants like Master Pizza for Italian dishes or One Eleven Bistro for a casual American dining experience, making your visit more convenient and enjoyable.