Cracked a $900 laptop. Got quoted a range of $375-$500 to fix it so I spent the $90 deposit to send it in to get fixed being ok even with the high end of the estimate. The real assessment after a week of waiting was $854 with possible surcharges.... At that point I would have rather been recommended a new laptop.
LH
lisa helt
Aug 11, 2023
1.0
WAY too expensive to take down and put up smart tvs on a wall when you move, almost $700!! , if they have a record that you bought tvs EVER from Best Buy they should hang your stuff and take it down cheap, would $250 be enough?? CROOKS!
For $700 I could buy a new tv, that’s probably the idea 😡
AK
Amberlee Kravitz
Apr 7, 2021
1.0
This has to do with the 800 number, not the store. The associate was extremely rude and not helpful at all. Actually hung up on us when we asked why no manual came with our new dryer. Honestly, this rating is for the delivery guys too. Insisted the door was on the correct side, even though we can't open it without hitting the washer. And didn't leave us any paperwork or a manual to fix it. This pretty much ruins best buy for me.
DP
dutch pope
Dec 26, 2018
5.0
Best customer service and friendly, knowledgeable staff. Fast and same day service.